New Car Discount Reviews 

So, who pays thousands of pounds for a car they’ve never seen to company on the internet! All worries allayed when it turned up as promised. Excellent communication from John who responded quickly to our e mails and we’re so happy with the car.

The team at NCD were very responsive to my emails and pro-active with phone calls when required. The van I bought was excellent value and delivered on time. I would definitely buy from them in future.

Ease of communication with helpful and friendly advice. Added to which a great deal on a new car.

Fast and effective communications with John Robertson.
A good discount deal that could not be matched locally.
New car delivered with good presentation and instruction.

All aspects of contact with the company were great
Excellent communications
Questions/queries answered by return
Very fair prices and a really seamless process to provide me with an excellent new vehicle

John made the whole experience easy, he was able to answer any questions and made it all as smooth as possible. The car was exactly what we expected, and the prices were very good. thanks

Great price, swift delivery on agreed day. Car buying made easy.

John and Nick at new car discount were very helpful and in fact enabled me to take advantage of a further discount with only fifteen minutes to spare! The whole process was very smooth with great communication. Car delivered exactly as promised. Would happily recommend and use again in the future.

I don't suffer fools gladly ( aged 58 and counting ) thus there are a few professions out there that I normally dread dealing with, for example estate agents, car dealers, solicitors, politicians etc. not necessarily in that order! What a refreshing change having just taken delivery of a new Hyundai Tucson today, ordered via Nick and John at NCD and delivered by Paul. Utmost professionalism from all involved from start to finish, every single telephone call or email answered immediately, even at the weekend late on a Sunday evening, not 3 days later like other companies out there! I cannot praise these guys enough, the service was outstanding from start to finish and the price was unrivalled nationwide. Brand new car, registered to me with full 5 year UK warranty and available within 10 days of ordering. The attention to detail here is superb, I wish the team at NCD every success in future years as you fully deserve it for the time and effort you put into the business and the customer service you provide 7 days a week. Well done all.

I have just bought a Hyundai Tucson after getting a lot of quotes from dealers and internet suppliers. After receiving a quote nearly £2k less than competitors, I was a little suspicious, particularly after all the glowing 5 star reviews on Trustpilot! But I sent them an email and got an immediate response from John Robertson. I have to say the entire process was flawless from start to finish. The main dealer said a 6 month wait - John got us a new 73 plate car in 3 weeks. Main dealer said Sunset Red discontinued - John found a cancelled order with exactly the spec we were looking for.
They are now first choice for any cars we will buy in the future.

This is the second new car I have bought from new-car-discounts. On both occasions the service was impeccable. Every query, large or small, was dealt with promptly and efficiently. When the promised date of my new (73 plate) Nissan was pushed back to the end of October my sales agent John sourced me a choice of replacements within hours and I could not be happier with my new Kia.The delivery driver was very helpful and deserves a mention. I don't normally recommend companies but for these guys I make an exception. Way better than ANY main dealer I have ever dealt with in over 50 years of car buying, new and used.

John Roberston had given excellent service. He was very prompt in addressing any question.

This was my first time purchasing with New Car discount with Nick
I’m more than happy with my new Hyundia Tucson. the waiting time was up to 8 - 9 months, but I got it sooner. I also like to say dealing with Nick was very easy and he keep me informed with the status of the car. With all the dealers i spoked that I been before I got my car I know I got the best deal and Nick was a big help. Thanks to Nick.

I have read some negative stuff and conclud that it may well depend on the make and model your buying. In my case I contacted John Robertson about a deal New Car Discount was offering on a MG Trophy.
The deal was amazing and couldn't be matched anywhere. I was a bit reluctant to buy a car this way, but I went ahead and ordered. There was a slight hiccup on delivery, which was not the fault of New Car Discount and I took delivery a couple of weeks later than I wanted.
John was extremely helpful and professional, which made the experience a lot less stressful for this 72 years old.
All I would advise is to make sure you have your questions answered before going ahead.

Went for a test drive at my local garage and asked about delivery. They said 2 months. Contacted Nick at New Car Discount and they provided me with the car I wanted, delivered to my door 9 days later. Very pleased, especially with more than 3000 pounds off the list price

A simple, easy and hassle free way to purchase a new car. Filled the form in online, paid £500 deposit. Bit of a wait due to shortage of electronic chips worldwide. A few emails exchanged with super quick responses. A couple of brief phone calls all dealt with efficiently by Nick.
New car delivered last week. Will certainly use again.

Can’t really fault Nick and the team.

Ordered a Santa Fe a year ago. Loads of delays on new cars but it finally got delivered! It’s lovely.

Thanks. Worth the wait.

John Robertson was fantastic throughout the process. No fault of NCD but the car (like most) took a lot longer to arrive than expected but John kept me informed throughout. Extremely rapid replies on email and a very professional service. Got a great discount on the car. I cannot recommend this broker enough.

Whilst looking for a new van i come across new car sales i made a initial enquiry. the next day i recieved a response by email requesting a phone call to discuss my needs. well from that phone call to the delivery of my purchase this is the best experience of customer care from buying a veichle online. John and the rest of the team were spot on in communication, the gentleman who delivered my van was extremly helpful and very polite. thank you all. will definetly reccomend this company. great prices that couldnt be matched or beaten online. great service.

Communication was first class with any queries etc being responded to on the same day and often within an hour. This is the second car from the company and both purchasing experiences were great.