NewBold Solicitors Reviews 

1,334
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company, consistently recommending their professional legal services. Customers frequently praise the exceptionally helpful staff and efficient service that make property purchases and house sales remarkably smooth from start to finish. People consistently appreciate the prompt communication, genuine dedication, and expert guidance provided throughout their entire home buying journey. Though some reviewers were not happy with the communication pace, noting slow email responses and missed callback appointments during urgent matters. A few consumers felt like just a number in a busy queue, experiencing frustrating delays that complicated their overall property transactions.

What people talk about most

Service

Customers report a high level of satisfaction and appreciation regarding the service provided. Reviewers... See more

Staff

Users describe positive interactions with staff, highlighting that team members are consistently... See more

Customer service

People report positive experiences with customer service, noting that staff members are consistently... See more

Response time

Reviewers highlight positive experiences regarding response time and communication, noting that queries are... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an easy and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We cannot fault Jessica and her team. Exchange of contracts within 5 weeks completion within 6! We actually had two purchases with the first one falling through. Jessica and her team were abl... See more

Company replied

Rated 5 out of 5 stars

Our broker recommended we work with Newbold and I’m so pleased we listened to him! We recently bought our first home and we couldn’t have asked for better conveyancing solicitors than Sarah cook and t... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with the team throughout my house sale. Everything was handled smoothly and efficiently from start to finish. A special thank you to Sarah Alcock, who was always responsi... See more

Company replied

Rated 5 out of 5 stars

The sale of my in-laws property was extremely complicated due to Court of Protection needs. Tracey and Caitlin were excellent in all aspects of the sale, ensuring we were kept up to date with dev... See more

Company replied


Company details

  1. Legal Services
  2. Conveyancer
  3. Law Firm
  4. Lawyer
  5. Real Estate Attorney

Information provided by various external sources

Here at NewBold Solicitors, we strive to provide practical, jargon-free legal advice to all clients. Our professional solicitors are talented, enthusiastic, and experienced enough to assist you with any and all legal issues. Due to the complexity of the law, it is very important to seek legal advice from a knowledgeable expert with a good background in the relevant area and with access to the most up-to-date case laws and statutes. Regardless of your situation, our solicitors will do whatever they can to resolve your legal issues quickly and effectively. We always avoid unnecessary costs; above all, we want our clients to feel that they are getting value for their money. We will always tell you the truth and work closely with you to achieve the best possible results.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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4.8

All reviews

(1,334)

86 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful and insensitive

Same as the review below, they’ve dragged out a simple purchase for months. The case gets passed from person to person and no one has a clue what’s going on. I’ve been told they were awaiting search results but I already had confirmation of these. They said they had partial replies to enquiries when I was told they had the enquiries and they were being reviewed. I have had to ask countless times for updates and it’s like trying to get blood out of a stone. My grandfather passed away last week and I mentioned all this was adding to the stress of tying up his estate. They couldn’t even bring themselves to offer their condolences or acknowledge that I was dissatisfied with what they were doing. Absolutely shocking solicitors and I wish my financial advisor hadn’t recommended me to them just ‘because they were the cheapest’. £1.300 is a lot of money to some people but I’d rather have paid more to get a better service

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

My experience was very positive

My experience was very positive. I have used NewBold solicitors when buying a property, I have been taken greatly taken care for and they have taken additional steps and searches to make sure the property is worthy. I was mainly dealing with Jasmine and Alysha, thank you and thanks to the rest of the team.

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Impeccable service

I found Newbolds online when we needed to instigate legal proceedings to remove a tenant.
They gave very clear fixed pricing at the outset.
More importantly they proved to most knowledgable,speedy and efficient .
Their advice was impeccable throughout .

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Property conveyancing solicitor

I am so appreciative of meeting the berryn kautia team. Everything is going smoothly. As a first-time property buyer, I'm lucky to meet you to finish purchasing.

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Team of Newbold Solicitors is very…

Team of Newbold Solicitors is very professional and helpful to get Possession order efficiently, especially Elisse Ricketts is very knowledgeable and listen your case in details before you start application

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service - Reasonable Fees

After having bought our current home with Newbold Solicitors (Team Tracey and Debbie), it was no question for us that we would use their services again for selling and buying a new property.
The team are always helpful, knowledgable, responsive and caring. They always keep you up to date throughout the process and are dealing quickly and professionally with all obstacles thrown at them. Great customer service, always having your very best interest at the core of their work.

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

NewBold Solicitors were fantastic. with…

NewBold Solicitors were fantastic with the sale of my property. Lisa and her team were very professional and friendly when I was dealing with them in the Cwmbran offices and gave excellent advice/service. I would highly recommend this practice for any and all services they can provide.

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Newbold Solicitor always give the best service !

I would like to thank Newbold solicitor for an excellent service . Twice now I seek for Beth M. For her expertise in legal matters when it comes to property purchase and selling . Also her secretary Nia who always update me with all the changes etc. I highly recommend Newbold solicitor.

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and great…

Excellent service and great communication throughout the purchase of my new home. Gemma and Rameen I would like to Thank you both so much. I highly recommend newbold solicitors :)

July 30, 2024
Unprompted review
Rated 1 out of 5 stars

Our awful experience with Newbold solicitors…

Our experience with Newbold solicitors was dreadful. We had to do lots of chasing and the day before we were due to exchange contacts and get the keys, I was told it would have to be put off for a week. This left me homeless for 7 days, my furniture had to be put in storage until the following week. The solicitor refused to accept any responsibility and eventually gave me £200 as a "goodwill gesture". This was a fraction of what it cost. The stress was awful and it really spoilt the experience. I am extremely surprised to see that the solicitor is still working for the company.

July 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

I employed Newbold Solicitors to purchase a property for me. The sale didn't go through due to issues on the Vendor side, but I had tremendous service from Alysha and Jasmine who conducted themselves professionally and efficiently and did everything possible with a difficult Vendor to secure the sale.

July 10, 2024
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

We are delighted to hear your comments and will be sure to pass on the comments to the team

Rated 5 out of 5 stars

Professional service exceeding my expectations !

I would like to say a massive thank you to Tracey Edwards in handling my recent house sale and purchase
Tracey went the extra mile in her dealings with my buyer's solicitor who was being very slow in responding. Even more impressive was Tracey's tenacity to get things back on track including working late into the evening to clear 28 enquiries rasied by my buyer's solicitor at a very late stage. Mindful of this setback Tracey ensured all aspects were kept transparant and on track to ensure completion of my sale and purchase were simultaneous on the agreed date.
This is the second time i have used Tracey with house conveyancing and wouldnt hesitate to recommend her - from my recent experience in buying a new home it is also apparent Tracey is highly respected within the new build sales community , firmly earning respect with her professionalism, meeting expectations and ensuring new build deadlines are met.

June 28, 2024
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Tracey will be delighted with your feedback. Thank you.

Rated 5 out of 5 stars

I have received an excellent service…

I have received an excellent service provided by Jacqui and Leanne in the purchase of my new home. Clear and continuous communication throughout. Dealt with all my requests promptly. Few delays due to the seller but I was kept up to date constant. I wouid highly recommend Newbold Solicitors

July 1, 2024
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Professional and responsive

From start to finish, Tracey and Debbie were very professional and thorough in assisting us with our home purchase.

I wouldn't hesitate to have them represent us in future transactions.

June 29, 2024
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

We are delighted to hear to your positive feedback and will be sure to pass it onto the team.

Rated 5 out of 5 stars

Daniel Arthur handled case very…

Daniel Arthur handled case very professionally dealt with all our requests and communicated clearly through out our new purchase. Would highly recommend ! Thank you Daniel !

June 28, 2024
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Thank you for your comments Daniel will be delighted.

Rated 5 out of 5 stars

Excellent service provided by Tracey…

Excellent service provided by Tracey Edwards. Everything was completed with good timings, making the process of buying a home very smooth sailing.

June 28, 2024
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Thank you for taking the time to leave a review

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