Newbridge Silverware Reviews 

24,054
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,529 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and high-quality products, often describing them as unique, special gifts, and excellent value. People appreciate the easy and efficient ordering process, coupled with fast and timely delivery, with items frequently arriving well-packaged and in good condition. Many also highlight the excellent service, noting the helpfulness of staff and the overall smooth experience from purchase to receipt. However, some people mentioned issues with delivery. A few customers reported that their orders took too long to arrive or were not received at all.

What people talk about most

Product

Customers consistently express satisfaction with the products, highlighting their beautiful craftsmanship,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Quality

Clients share positive opinions on quality, consistently praising the superb and excellent quality of... See more

Order

Users describe positive interactions with order, frequently highlighting the ease and efficiency of the... See more

Service

Consumers find service to be positive, with many reviewers delighted by the excellent and superb service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My niece is moving house so I selected a few Christmas Decorations that she'd always have re memories. Lovely choice and all so special. Great site, easy process, secure checkout with speedy delivery.... See more

Rated 5 out of 5 stars

Newbridge Silverware are a wonderful company. I have bought many items of jewellery and other items to send to family and friends both in the UK , and Australia. The quality of the goods have been sup... See more

Rated 5 out of 5 stars

The Christmas ornaments are beautiful. I’ve purchased nearly 40 over the years. They sparkle and I now look forward to dressing the tree. I’ve purchased a few as gifts, many recipients have now start... See more

Rated 5 out of 5 stars

These Christmas decorations are unique. I have not found these items anywhere else. Beautifully crafted and so detailed. Very quick delivery and packed well. We like to get family members a new tree... See more


Company details

  1. Jewelry Store
  2. Gift Shop
  3. Home Goods Store

Written by the company

Official Newbridge Silverware. Designer and producer of jewellery, homeware and giftware products and it is this unique history of craftsmanship and experience, combined with a contemporary and fresh attitude to design, that puts Newbridge Silverware on the cutting edge of modern living.

Delivery Information

Written by the company

Details
We currently ship to more than 50 countries, with more being added regularly. Please visit our delivery/shipping page for more information.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(24,054)

1,480 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing customer service and beautiful…

Amazing customer service and beautiful products. Great website for checking out before you buy. John Casserly and Alannah in particular, very good communication and customer service. Great delivery service, beautiful packaging.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Being Honest Helpful Constructive is…

Being Honest Helpful Constructive is what’s required in this review. There’s no question of it not being - I have absolutely nothing of concern to say about Newbridge silverware.

Over a few decades now I have bought their jewellery- bracelets, necklaces and some other items. I am now having a ring and earring spate. All great quality and lovely designs. Everything I have bought is genuinely beautiful, well made and is unusual.

I cannot tell you how many complements I’ve had over the years.

It comes to me in England promptly and very well packaged. The Newbridge blue is gorgeous.

They make lovely presents because of the product and presentation. The price is right too.

I feel a million dollars when I unpack my purchases. Even the letter to thank customers that comes in the way of an invoice shows they care and are meticulous in the way they treat their customers. Grateful - and it shows.

Thank you to everyone at Newbridge for the beautiful products - and for caring. You truly have a great business and wonderful products - thank you. Xx

I’ve even travelled to Naas to the shop and that is a delight too with really kind and helpful staff. Thank you to them too. X x

I’m more than happy to write this review.

I must add that I buy three of the silver Christmas tree decorations every year and they are stunning. Have done for quite a number of years. They are well made, great design and presented well in the beautiful blue boxes x

April 20, 2026
Rated 5 out of 5 stars

Thoroughly recommend!

I had a issue with Royal Mail delivering my parcel on time for a retirement farewell, when I email for support, they came straight back to me and sent out another parcel on the same day. Super helpful and beautiful products, thank you so much.

April 17, 2026
Rated 5 out of 5 stars

Engraved Photo Frame

Absolutely delighted with my purchase a wedding gift with beautiful engraving.Used Newbridge a few times for special occasions . Quality guaranteed. Also status of the delivery was updated throughout to delivery. Delighted with the service.

April 17, 2026
Rated 5 out of 5 stars

Duck Decanter

I was pleased to find the Decanter that I wanted at a reasonable price. It was delivered to me in Spain promptly and all in good order. Thank you.

April 15, 2026

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