Newby House Interiors Reviews 708

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that items are exactly as described and often exceed expectations. Many people highlight the smooth ordering process and the outstanding delivery service, with items arriving promptly, well-packaged, and often with helpful delivery teams who set up products and remove packaging. The service provided is frequently described as first-class, with consumers appreciating the clear communication, regular updates, and responsive assistance from staff. Reviewers often express their satisfaction with the overall experience, from initial purchase to final delivery, and many indicate a strong willingness to buy from this company again.

What people talk about most

Product

Reviewers mention positive feedback about product quality and appearance. Customers are delighted with items... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the fast and prompt... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent... See more

Order

Clients share positive opinions on the ordering process, highlighting its ease and straightforwardness. Many... See more

Service

People report positive experiences with service. Customers consistently praise the excellent service, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered two oak lamp tables online. These arrived a few days later well packed and we are very happy as they were exactly what we needed. We wanted quality finished furniture and they certainly t... See more

Company replied

Rated 5 out of 5 stars

I purchased a fire from Newbyhouse interiors. A very reliable company and best prices. I was informed re delivery date, arrived on time. Expertly packed. Delivery guys were smashing, unpacked, s... See more

Company replied

Rated 5 out of 5 stars

We have just received excellent service from Richard. We ordered some dining chairs on Monday and they were delivered on Wednesday. Unfortunately three of the legs were damaged but these were replaced... See more

Company replied

Rated 5 out of 5 stars

Ordered a coffee table made with reclaimed wood. It arrived within a few days, on time and well constructed, packaged and presented. It's lovely. Would have no issue at all ordering from Newby... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cane Furniture Store
  4. Office Furniture Store

Written by the company

Established since 2008. We are a family run Ecommerce business specialising in reproduction and contemporary furniture. We offer a wide range of living, dining, bedroom, office, conservatory and upholstered furniture. Brands including Baumhaus, Desser, Old Charm, Jual, Mark Websters, Bentley Designs, Nathan, Ercol, Bradley to name a few.


Contact info

5.0

Excellent

TrustScore 5 out of 5

708 reviews

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Rated 5 out of 5 stars

Pre ordered a Bookcase & Corner Unit…

Pre ordered a Bookcase & Corner Unit from Newby, Was advise by Richard of a delay & offered a refund if this was not acceptable but went ahead as I wasn't in a hurry, kept well informed about delivery throughout. A small problem with the corner unit was quickly rectified, These people really look after their customers & a lot of other companies could learn from them.

April 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Happy Customer

Wanting to complete my bedroom I found that Newby House Interiors was stocking the same range. I ordered a chest of drawers and it was delivered very quickly (order 17/07 and delivery 1/08). Great service. I would use them again with no hesitation.

August 1, 2025
Unprompted review
Rated 4 out of 5 stars

Excellent service…

I had concerns that my order could be delayed, so I made contact with Newby House Interiors, and my order was delivered on time, very well-packaged and undamaged.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Recent purchase Inset fire.

My daughter recently purchased a "Inset fire unit "from Newby.After fitting into a newly constructed fireplace
we discovered that the fire was not working.Fault codes pointed to a faulty temp sensor.When i contacted Newby, Mr Lloyd the owner pulled out all the stops to sort out the problem, and when it seemed a replacement sensor was not available, he arranged for us to receive a complete fire box free of charge.
Can't praise them enough. 10 out of 10.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Reclaimed Wood Coffee Table

Ordered a coffee table made with reclaimed wood.
It arrived within a few days, on time and well constructed, packaged and presented. It's lovely.
Would have no issue at all ordering from Newby House Interiors in future.

July 17, 2025
Unprompted review
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Rated 5 out of 5 stars

I love the chairs I bought from them

I love the chairs I bought from them
My family also likes them and they say they cannot get up after sitting in them as they feel so comfortable.
Amazing value and quality
Can’t wait for my next item

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and quality furniture

I purchased a Bentley Designs Wide Tivoli Dark Oak Sideboard from Newby House Interiors and had a very positive experience.

The ordering process was straightforward, communication was clear throughout, and the item arrived exactly as described. The quality of the Bentley Designs furniture is excellent and the sideboard looks fantastic in the room.

It’s always reassuring to deal with a small independent retailer that clearly cares about customer service. I would happily recommend Newby House Interiors and would purchase from them again.

July 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Kitchen table

I ordered a beautiful painted and oak top kitchen table last July. It's exceptional quality and I would definitely buy again from Newby House interiors and would highly recommend their top quality products

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful chairs

Beautiful chairs, good price, fast delivery. We’re using our dining room again as we have comfortable chairs ☺️

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Frst Class

Absolutely first class communication before and after delivery of my beautiful table, genuinely concerned that I had received it and everything was okay. Would really recommend this Company and their lovely products.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

High calibre bookcases

Ordering process was very easy. Delivery time was quite quick considering the two bookcases were made specially. Although expensive the products are excellent, of top quality. They look just right in our hall and were just what I needed to hold a good many books. Apart from their use, they look fine as pieces of furniture.

June 16, 2025
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Rated 5 out of 5 stars

Reliable professional companyurchased a fire from Newbyhouse…

I purchased a fire from Newbyhouse interiors.
A very reliable company and best prices.
I was informed re delivery date, arrived on time. Expertly packed.
Delivery guys were smashing, unpacked, set up and took all packaging with them.
Dealing with this company was delightful, no problems at all.
I highly recommend.

May 5, 2025
Unprompted review
Newby House Interiors logo

Reply from Newby House Interiors

Hi Janice,

Thank you very much for your kind review. We’re really pleased to hear you were happy with the pricing, communication, and delivery service, and that everything arrived on time and was set up smoothly. It’s great to know the delivery team made the experience so positive.

Thank you for choosing Newby House Interiors. We’d be delighted to help again in the future.

Kind regards,
Richard
Newby House Interiors

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Rated 5 out of 5 stars

Excellent customer service and cheaper…

Excellent customer service and cheaper than anyone else
Was delivered on time
Would buy again

June 26, 2025
Unprompted review
Newby House Interiors logo

Reply from Newby House Interiors

Hi Mark,

Thank you very much for your kind review. We’re really pleased to hear you were happy with the customer service, pricing, and on-time delivery.

Thank you for choosing Newby House Interiors. We’d be happy to help again in the future.

Kind regards,
Richard
Newby House Interiors

Rated 5 out of 5 stars

Really pleased with our marble coffee…

Really pleased with our marble coffee table , really speedy delivery, great communication, would recommend this company to anyone wanting to buy quality furniture.

October 17, 2025
Unprompted review
Newby House Interiors logo

Reply from Newby House Interiors

Hi Glen,

Thank you very much for your kind review. We’re really pleased to hear you’re happy with the marble coffee table, delivery speed, and communication throughout.

Thank you for choosing Newby House Interiors. We’d be delighted to help again in the future.

Kind regards,
Richard
Newby House Interiors

Rated 5 out of 5 stars

Beautiful product (dining table…

Beautiful product (dining table purchased) and great service.
No delays and all delivered with no problems either.
Cannot fault these guys so giving all starts.

November 26, 2025
Unprompted review
Newby House Interiors logo

Reply from Newby House Interiors

Hi Natasha,

Thank you very much for your kind review. We’re really pleased to hear you’re happy with the dining table and that everything was delivered on time with no issues.

Thank you for choosing Newby House Interiors. We’d be delighted to help again in the future.

Kind regards,
Richard
Newby House Interiors

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