Newlaptopaccessory Reviews 

558
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 144 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the impressive selection of replacement batteries and chargers that are often hard to find elsewhere online. People also mention that items usually arrive well-packaged, include helpful installation tools, and function just like original equipment. Many buyers are consistently happy with the helpful customer support team that confirms part specifications before shipping. However, some customers also noted experiencing delivery delays due to international shipping or handling by carriers. A few reviewers additionally mentioned receiving incorrect replacement parts or encountering products that failed to work properly over time.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the batteries fit well and function... See more

Quality

People report positive experiences with quality, highlighting that the products are well-built and match... See more

Delivery service

Clients share positive opinions on delivery_service, frequently highlighting fast shipping and reasonable... See more

Order

Customers consistently note positive experiences with order processes, highlighting that everything goes... See more

Price

Users describe positive interactions with price, noting affordable costs and great deals found during their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've already ordered twice from this seller, both times the delivery was on point, batteries are great value and work as expected. Also seller reached out to check if everything was ok, which is very... See more

Company replied

Rated 5 out of 5 stars

5 stars! My laptop charger gave up and it was difficult to find a new one. Newlaptopaccessory came through, supplied me with a factory brand new charger. They even emailed me to make sure I... See more

Rated 5 out of 5 stars

I purchased a laptop battery thinking it was what I needed for my laptop that was not working. The battery came super quick but wound up being the wrong one (my fault) and turns out I didn’t need it a... See more

Rated 5 out of 5 stars

The ordering process went smoothly. Due to delivery from China, there was a slight delay in delivery, but everything was within reason and the product arrived as desired. For reasons beyond the selle... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

Sell new high quality laptop accessories, batteries, adapters, screens, keyboards, etc. at the low price


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

558 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(558)

211 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

2 batteries

I did buy 2 batteries and the quality is very good!

February 10, 2026
Unprompted review
Newlaptopaccessory logo

Reply from Newlaptopaccessory

Glad to hear that. Hope our battery give a new life to your laptop!

Rated 5 out of 5 stars

Thank you

Thank you, New Laptop. I placed a wrong order and after contacting customer service the order was cancelled and the refund issued immediately.

April 23, 2026
Unprompted review
Newlaptopaccessory logo

Reply from Newlaptopaccessory

Thanks for your order&trust. we handle orders and reply messages within 24hours during working days.

Rated 4 out of 5 stars

Good product. Delivery was slow!

The only downside was the excessive delivery time. They should provide information about possible delays. The batteries are well-built and seem to be of good quality. I've used them and they hold a charge well. Of course, the notebook is a big power hog and I understand that it's impossible to get more than an hour of battery life if it's running at full power. But it was the same with the original batteries.

September 17, 2025
Newlaptopaccessory logo

Reply from Newlaptopaccessory

Thanks for your waiting time. If the item is stock in DE USA AU as you can see online. we will send from local warehouse to you.

Rated 5 out of 5 stars

Battery for HUAWEI Laptop

I placed an order for a replacement battery red no 210019245
I was kept informed from the day I placed an order until delivered to my home address.
I was sent a tracking link to locate my item, item arrived as per their promise within 10days.
I replaced the battery, it did not work, I reported this to their service desk, who responded very quickly suggesting me to follow few steps.
I followed all steps, sadly, this battery will charge.
Again, I reported to this to their service desk, they instantly refunded in full, send me their apologies via email. They refunded in full without any quibble or asking me to try all steps again.
I would definitely recommend this supplier and will use them again in future.
No many suppliers will give you such a brilliant service.
Thank you everyone concerned with my order.

April 16, 2026
Unprompted review
Newlaptopaccessory logo

Reply from Newlaptopaccessory

Thanks for your order and trust. you will get satisfaction products or refund from us since we are professional in this field.

Advertisement
Rated 4 out of 5 stars

Battery not matching, return worked out.

I ordered a new battery for the German "Volkstablett" Trekstor Surftab Wintron 10.1 3G as the old one bulged up via newlaptopaccessory.com. The battery was offered as matching and compatible. It arrived very quickly, but when trying to put it into the tablet it turned out to be too large, although it was offered as compatible. I contacted the seller, who sent me a return label, which I used to return the battery, and after a second contact to request the refund this was processed as well.
All in all a good experience for me, although I would rather have had a fitting battery, and I had to contact the seller a second time after tracking information showed me the battery was returned correctly some time ago to start the refund process.

March 9, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Perfect!!

The time and the packaging was exceptional. No issues and the battery I brought is perfect. I would strongly recommend it to my friends and anyone who needs some accessories. I'll use it again if I need something more for my laptop.

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

Good first impressions but disappointing.

I gave this company a 4 star review in August 2025 for a battery for a Huawei matebook 15 laptop. It`s now 8 months since I fitted it and it performs even worse than the one I removed and binned, so I cannot recommend their products. I now have to purchase another battery as I have no confidence in this company.
As a result of this review Trustpilot asked, on behalf of New Laptop Accessory, for more information to prove that I was a genuine customer( funny that they didn`t ask that when I originally gave a four star review). I provided the requested information but the company has failed to respond.
In response to the paragraph above the company has asked for the order number again but hasn`t provided a link to respond to so I can only answer here, so for the second time, the order number is 210016187. I`ll keep my fingers crossed for a prompt reply but I won`t hold my breath as responses from this company are painfully slow.

March 28, 2026
Unprompted review
Newlaptopaccessory logo

Reply from Newlaptopaccessory

Sorry to hear that. Our company has specialized in laptop batteries and adapters for more than 16 years. We offer a one‑year warranty. If any problems occur, we provide free returns or replacement items with free shipping. Could you please share your order number so we can resolve your issue promptly?

Rated 4 out of 5 stars

Customer service is exceptional

Customer service is exceptional. Unfortunately, I did have to use them as the battery I ordered only charges to 50% now, the initial percentage was oddly 105% of the capacity. Could just be a duff cell in the battery, causing these issues - not a fault of the company, a manufacturing one.

March 20, 2026
Unprompted review
Newlaptopaccessory logo

Reply from Newlaptopaccessory

Thank you so much for your understanding and kind feedback about our customer service.
We are truly sorry to hear the battery is only charging to 50% and showing an abnormal initial reading.
Please rest assured that we will take full responsibility and provide a satisfactory solution for you.

Advertisement
Rated 5 out of 5 stars

Very Satisfied

Fast Service. Recommended Seller A+

March 2, 2026
Unprompted review
Newlaptopaccessory logo

Reply from Newlaptopaccessory

Thank you for your wonderful review!
We're glad you enjoyed our fast service and appreciate the A+ rating.
We will keep providing reliable products and efficient service.

Rated 5 out of 5 stars

Battery replacement for laptop.

Product arrived as stated by the seller. Pleased with the fit and workings of the product. Have had No Issues.

March 2, 2026
Unprompted review
Newlaptopaccessory logo

Reply from Newlaptopaccessory

Thank you for your positive feedback!
We are glad to hear the battery fits well and works perfectly with no issues. we specialized in laptop batteries and adapters for over 15years.

Rated 5 out of 5 stars

The battery of my laptop was not…

The battery of my laptop was not available in Europe anymore. Luckely after an intense search I found Newlaptopaccessery.com Allthough the travel to my place lasted 10 days, they didn't charge me any shipping costs! Battery fine, laptop fine again. Thank you!

February 24, 2026
Unprompted review
Newlaptopaccessory logo

Reply from Newlaptopaccessory

Glad to hear that. our company produce many different brands batteries&adapters to worldwide customers. they are free shipping.

Rated 5 out of 5 stars

Good experience

I received the right battery for an old model. I just sent a picture to the company as they asked me one. The price was very good and the shipping was fast enough. There were tools included. The battery works very well.

February 2, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Good experience

The only place where I found the battery I needed.
The ordering was easy and the shipping times were reasonable (although I felt long).
The battery is working fine and It was the Lite model I was searching for.
Thanks!

February 8, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look