NewmansHolidayHomes Reviews 

Booked with Newman's at Unity Farm Brean for a week's holiday starting 23/10/21 back in January 2021. Really looking forward to it but yesterday 3 days before the holiday was about to start received a phone call from them saying they have to cancel our holiday and could not give us another caravan as nothing available, they could however book us into Devon cliffs Sandy Bay, this is not acceptable as it was a family holiday with my elderly parents as they had booked a caravan at Unity farm at the same time. They said say it was because the people who owned the caravan couldn't afford the repayments so sold back to Unity farm and that the caravan would be taken off site they said they had asked for it to stay an extra week but were told no. We have now received our money back and my parents have cancelled and received their money back and now managed to book somewhere else. It is awful to leave it till the last minute as received an email 13/10 saying the couldn't wait for us to arrive with all details. We shall never book with Newman's again whether it be unity farm or Devon cliffs. If I had read all the reviews on here first I would never have booked with them. If someone reads this and takes note at least it will stop someone from having their holiday ruined.

Booked an over priced holiday with Newmans to Devon Cliffs, their website says "book with confidence with our Covid money back guarantee"
What they fail to mention is that if you get Covid less than 3 days before you travel they will not refund you. Not 1 penny. Not even the £50 insurance for breakages. HOW DOES COVID KNOW ??
We did the right thing as a family by having tests and not travelling only to be punished by Newmans.
They said they would sell the Holiday but actually over priced it. Won't use them again.

Booked what was supposed to be a Prestige caravan at Golden sands. Paid extra for towels. Was told we didn't need entertainment passes, queued for half an hour for tickets to play bingo in club to be turned away Arrived!! Guess what... we needed passes!! Arrived and entered caravan with no problem. However on closer inspection the place was filthy!! Obviously hadn't been cleaned. Thick dust everywhere. Body fat all in the bath and shower. Thick rust on towel rail that could be wired off but hadn't been. A disgusting toilet brush had been left. It says their caravans are disinfected before use.... this hadn't even been cleaned let alone disinfected! The carpets were filthy and stained.... I could go on and on... The towels I paid for didn't actually arrive until 5 days into our holiday!!! So 6 of us had to share 2 bath and 6 hand towels.... absolutely ridiculous 🙄
We had to make numerous attempts to contact them. Phoned 5/6 times We asked to speak to a manager but apparently there was never one available!!! How convenient. We were initially offered £25 compensation.... ha ha what an insult. After phone calls emails and messages we eventually were offered 25% refund.
Would never use this company again.

We had booked a Premier caravan at Devon Cliffs via newmans. Weeks before our vacation Newmans called to say our caravan was no longer available. We were offered a refund or alternative accommodation. Not wanting to upset the children we decided to look at available caravans. As you can imagine they were not many left. To add, Newmans heavily inflated their prices since our booking. This is where the problems started. Of the few available caravans Newman told us they would only offer us the lower spec van (which was in very poor condition). Note the price of this terrible caravan was more than we have originally paid for but they said they would honour the price (how kind of them). So to put it another way they where happy to sell us a cheaper (at least £300) caravan for more money!!! One member of staff even tried to claim it was a better spec than what we had booked (utter lies!). Even though there where better caravans available they would not offer us one - we begged we pleaded - but No they would not budge! The service from Newman was terrible. When i asked to speak to a manager they said it wasnt possible. One agent said they all work from home due to covid so cant take calls! Hang on, isnt that what the rest of the world is doing!??

Well to start off I had a phone call today from this company after having a holiday booked since 2019 this holiday was for myself and the girlfriend I was going to propose to her. Which I did at Christmas instead
The call is advising me they are cancelling it due to my age this has taken them nearly 2 years to say this but when I go on my so called planned rescheduled holiday which was fully paied for i will now be a few days off my 21st birthday which I was so looking foward too especially after the passing of my grandad and my sisters Baby in 2020
This was rescheduled due to Covid restrictions but now this company has said they are going to have to send me the money back which I'm so not happy about and would be interested if any one else has had a call from them
Personally I think it is due to costs and they can get more money by cancelling the cheaper covid holiday and get more money
I did ask for a manager but yet again they are not working today and will have to call back

We stayed with Newmans on the Ladrum bay campsite in a luxury lodge. Unfortunately we experienced a total loss of water on the Sunday evening meaning my children went to bed sandy, dirty and upset. We were unable to wash, clear or flush toilets. Tried to call Newmans for support on the emergency line without success.

The following day when newmans called back they wanted to send someone around to check on us so i waited at the caravan for 2 hour and no one turned up - Very poor.

As you can imagine this spoiled the weekend so I complained to newmans who basically we’nt interested. They initially denied it happened so i sent them the videos i had taken of no water. They then came back and said that Ladrum had confirmed there was a water problem but that it wasn’t their fault so refused to cover any of the cost of the weekend.

Overall a poor company to deal with who have questionable ethics.