Newsstand Reviews 

466
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Always use Newsstand for imported American Sports Magazines, among others. Great customer service, friendly staff, Superb prices and very fast postage. The mag selection is second to none, f... See more

Company replied

Rated 5 out of 5 stars

Hi! I am Traian and i am from Romania! I am buying magazines from newsstand for almost 5 years. I really apreciate the section of american magazines. But also there is room left for other american mag... See more

Company replied

Rated 5 out of 5 stars

Have been using Newsstand for several years, and find it difficult to fault their service. They will prompt when the subscription on a magazine is nearing it's end, and offer a flexible renewable sys... See more

Company replied

Rated 5 out of 5 stars

I'm in California , USA. I've been subscribing to British magazines for over 30 years . First from an American importer, who retired . Then from a British exporter who decided to close their business... See more

Company replied

Company details

  1. Newsstand
  2. Circular Distribution Service
  3. Magazine Store
  4. News Service

Written by the company

Single copies or flexible subscriptions starting immediately. Worldwide.


Contact info

3.8

Great

TrustScore 4 out of 5

466 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(466)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Always an excellent service from Newsatand…

Always an excellent service from Newstand - speedy delivery and easy ordering and help when required - I ordered incorrectly and Georgia was fab at sorting it out and crediting my account

August 8, 2023
Unprompted review
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Reply from Newsstand

Thank you for your kind words. We will pass them on to Georgia.

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Rated 5 out of 5 stars

Great!!

Great!!! Also on time and reliabl. Have been ordering from them for 5 years

August 17, 2023
Unprompted review
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Reply from Newsstand

We are happy to hear that you are enjoying the service. Thank you for your review.

Rated 5 out of 5 stars

Fantastic company

Fantastic company. Had an issue with my order and gave them a call, was sorted out immediately by Georgia, she was friendly, informative and solved the issue quickly. Great place for magazines, flexible options for subscriptions and fast delivery.

July 20, 2023
Unprompted review
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Reply from Newsstand

Thank you for your lovely review :) We will pass on your kind words to Georgia.

Rated 5 out of 5 stars

Lovely Magazine.

Lovely! I was worried it wouldn't come but had a chat with customer service earlier and they reassured me it would come very soon. Magazine came today and I am very happy, it's in perfect condition. :)))

July 10, 2023
Unprompted review
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Reply from Newsstand

Wonderful news! Thank you for your lovely review.

Rated 5 out of 5 stars

Out(news)standing - thank you Georgia!

I went looking for a magazine that wasn't available to me in local stores as a last-minute present. I called up Newsstand very late in the day. Georgia was utterly fantastic in her help - fast-acting, friendly and she got the job done. The magazine arrived next-day and formed part of the birthday line up. I wouldn't hesitate to use Newsstand in the future. Thank you again!

June 22, 2023
Unprompted review
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Reply from Newsstand

Thank you for the superb review and we are happy to hear that all went well with the birthday gift. We have passed on your kind words to Georgia :)

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Rated 5 out of 5 stars

Absolutely outstanding customer…

Absolutely outstanding customer service. Unfortunately, my order was lost in transit. I got the money back immediately. The nice employees in the customer center gave me unlimited support. Thank you very much.

June 16, 2023
Unprompted review
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Reply from Newsstand

We are sorry to hear that your order never reached you, however we are happy to hear that our team did their best to find a good solution.

Rated 5 out of 5 stars

Hope for new american titles

Hi! I am Traian and i am from Romania! I am buying magazines from newsstand for almost 5 years. I really apreciate the section of american magazines. But also there is room left for other american magazines. ( Atlanta HOMES and LIFESTYLE, Colorado Home And Garden, Mountain Living, and many others. I will be very happy if you bring those. Kind regards from ROMANIA!

June 1, 2023
Unprompted review
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Reply from Newsstand

Hi Traian, thank you for your kind words and we are glad you like the variety of magazines we offer. We will look into getting the magazines you mentioned :)

Rated 4 out of 5 stars

This magazine store offers a wide…

This magazine store offers a wide variety of magazines to choose from, catering to diverse interests and preferences. What sets them apart is their fast delivery service, ensuring that you can get your hands on your favorite magazines in no time.

May 24, 2023
Unprompted review
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Reply from Newsstand

Thank you for your lovely feedback.

Rated 5 out of 5 stars

1st Class service for International Magazine

Looking for a few copies of an American publication my daughter's in with her motorbike for keeping memories and for family, and I came across these guys. Postage calculator from the states direct was huge at $60 for 3 copies, so going through these guys merely made it cost plus a reasonable postage price of just less than £28. Excellent communication, and very easy to deal with. Many thanks
Mark

May 4, 2023
Unprompted review
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Reply from Newsstand

Thank you for your lovely feedback, Mark! We are glad we could help you with getting this special issue for you.

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Rated 5 out of 5 stars

Absolutely incredible

Absolutely incredible, personal customers care. I have bought several Magazines from Newsstand and they always pack the items perfectly and deliver on-time. A truly wonderful company who always answer emails.

March 17, 2023
Unprompted review
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Reply from Newsstand

Thank you for your lovely review!

Rated 5 out of 5 stars

Communication with Newsstand.co.uk is…

Communication with Newsstand.co.uk is really great, people professional and friendly. My first choice for a future magazine supply. Thank you.

March 31, 2023
Unprompted review
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Reply from Newsstand

We are glad we can help and thank you for your kind review! :)

Rated 1 out of 5 stars

I recently ordered the rolling stone…

I recently ordered the rolling stone lana del rey magazine. It has been 3 weeks and has still not arrived i have emailed and still no response. I was told it was dispatched 3 weeks ago and i can understand with the royal mail strikes it may take a while but its not like i can even track the order and there is no excuse for an order to have to take 3 weeks and still no delivery. I am appalled and highly recommend you go to WHSMITH instead. !

March 10, 2023
Unprompted review
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Reply from Newsstand

Hello Dylan, thank you for your feedback and our sincerest apologies for the delay in this matter. We can see that you emailed late on Thursday 23rd March and due to staff shortages, you only received a reply on Monday 27th March. We do pride ourselves in giving the best customer service and this issue can be resolved rather quickly if you replied to our colleagues email and confirmed a few details. Please do as we can send out a replacement copy to you asap. Our sincerest apologies again for any inconvenience caused. Team Newsstand

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Rated 1 out of 5 stars

Avoid at all costs

This company is fraudulent. Took my money back in February and only told me today that the magazine is unavailable. They would have known this well I advance when placing their bulk order but kept my money… then told me I could pay more for a different magazine. Absolute joke. Avoid this company, avoid disappointment. Who runs a company like this in 2023? Definitely a scam.

March 24, 2023
Unprompted review
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Reply from Newsstand

Dear Alexandra, thank you for your review and our apologies again for this disappointment.
The communication between us, suppliers and publishers takes time and it's not as straightforward to increase the order as you may think. Despite our best efforts, this was a very rare situation where we weren't able to procure the stock. We also offered a refund as soon as we were given an update on this matter. Again our sincerest apologies. Team Newsstand

Rated 1 out of 5 stars

I ordered issue 12 of take a break last…

I ordered issue 12 of take a break last Thursday expecting to get it the day or 2 later. A week later still no magazine. I had covid and couldn’t get to the shop. I said to the lady I spoke to I’d buy my magazine as new one is out Thursday. No offer of a refund either extremely disappointed

March 22, 2023
Unprompted review
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Reply from Newsstand

Dear Julia, thank you for your feedback. The order was sent on 16th March and must have been held up in the postal system, our apologies. In this case a refund should have been offered to you. We will remind the team of the proper procedure and how your case was supposed to be dealt with. A full refund has now been processed back to your original method of payment. Our sincerest apologies again for any inconvenience caused. Team Newsstand

Rated 5 out of 5 stars

Shipping to germany is fine

Ordered a magazine to germany. Came in 2 weeks after, perfectly fine with me, considering brexit. Just wish the site Was a bit better managed its a bit of a mess sorry hahaha

March 10, 2023
Unprompted review
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Reply from Newsstand

Hello, thank you for your kind words and feedback. All duly noted. Team Newsstand

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Rated 2 out of 5 stars

Hello on the 12 of Jan I ordered analog…

Hello on the 12 of Jan I ordered analog and Asimov's. I decided to give you until the next Thursday, they never came. I called newsstand service and the lady was helpful, giving custermer service no, I know it must be the post office but my mags still haven't arrived. This is the second time it's happend. The lady said she would put the money over for the next magazines . I've ordered other magazine and they came

January 20, 2023
Unprompted review
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Reply from Newsstand

Dear Andrew, thank you for your feedback and we are sorry to hear about your frustrations. All is sorted with the publication now. Apologies for any inconvenience caused. Team Newsstand

Rated 4 out of 5 stars

It doesn't work

I'm from the middle east. I placed my first order on October 13. It was dispatched on the same day. However, today is December 2nd and I have neither received my parcel nor an update.

So I emailed customer for a refund and got my money back in 1 day :)

October 12, 2022
Newsstand logo

Reply from Newsstand

Hello, we are sorry to hear that the order never reached you, but good to hear that you received your refund swiftly. We would advise inquiring about a tracked option next time. We are very sorry again for any inconvenience caused. Team Newsstand

Rated 5 out of 5 stars

Helpful, friendly service!!!!

They have been nothing but helpful. They reply to my questions in a timely manner and have offered solutions. They have a great selection of magazines that I can not find in the US and just an overall good company!!!!

September 5, 2022
Unprompted review
Newsstand logo

Reply from Newsstand

Hi Elizabeth, we are glad we can offer you our magazine selection and that it brings you joy. Thank you for your kind words! Team Newsstand

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