Newsstand Reviews 

466
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Always use Newsstand for imported American Sports Magazines, among others. Great customer service, friendly staff, Superb prices and very fast postage. The mag selection is second to none, f... See more

Company replied

Rated 5 out of 5 stars

Hi! I am Traian and i am from Romania! I am buying magazines from newsstand for almost 5 years. I really apreciate the section of american magazines. But also there is room left for other american mag... See more

Company replied

Rated 5 out of 5 stars

Have been using Newsstand for several years, and find it difficult to fault their service. They will prompt when the subscription on a magazine is nearing it's end, and offer a flexible renewable sys... See more

Company replied

Rated 5 out of 5 stars

I'm in California , USA. I've been subscribing to British magazines for over 30 years . First from an American importer, who retired . Then from a British exporter who decided to close their business... See more

Company replied

Company details

  1. Newsstand
  2. Circular Distribution Service
  3. Magazine Store
  4. News Service

Written by the company

Single copies or flexible subscriptions starting immediately. Worldwide.


Contact info

3.8

Great

TrustScore 4 out of 5

466 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(466)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered PuzzleLife PuzzlePad…

I ordered PuzzleLife PuzzlePad Crosswords for a year, and as I finish the Pad before the next monthly issue, I then ordered the 'Tear and Share' Puzzlepad for a year, as well. I am pleased to say that so far, both issues have come to me promptly within two days of issue. I couldn't wish for a better service. I used to buy them from the nearest newsagents which required a forty minute bus journey, but with the onset of Covid-19 and being 85 years old, it became difficult to pursue. I am so pleased to now have Newsstand keep me supplied. I am able to keep my brain occupied in the event of another lockdown, postal strike, or similar handicap. Thankyou, again, Yours Sincerely, Betty Forsythe.

October 10, 2020
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Reply from Newsstand

Thanks for these kind words Betty, glad we can be of service to you :)

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Rated 5 out of 5 stars

Excellent service

Excellent service. Had a subscription for a couple of years now, always prompt service. For example, I made a mistake when renewing my subscription. I immediately emailed Newsstand and within minutes they emailed me back having rectified my mistake. Thank you Jonathon!

October 3, 2020
Unprompted review
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Reply from Newsstand

Thank you for this review. Glad to hear Jonathon on our customer service team could assist on this occasion :)

Rated 5 out of 5 stars

Experiences with Nesstand is like…

Experiences with Nesstand is like having your own PA at hand all the time.
Your requests will be attended to within an hour after you send
them to their Customer Services Dept by email. I assure you
that you won't be disappointed.

October 3, 2020
Unprompted review
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Reply from Newsstand

Happy to help Emiri!

Rated 5 out of 5 stars

Great Service

I purchase magazines almost every month. The magazines are typically always in stock and available. My order ships out right away and delivery is very reliable. It's great to be able to find the British magazines I love and have them delivered to my mailbox in the USA. Service is top-notch!

August 30, 2020
Unprompted review
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Reply from Newsstand

We are glad we can deliver the publications you love to you. Thank you for the great review :)

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Rated 5 out of 5 stars

The team at Newsstand quickly offered…

The team at Newsstand quickly offered me alternative subscriptions when the magazine I subscribed to stopped publishing. An efficient and friendly service. Thank you.

August 29, 2020
Unprompted review
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Reply from Newsstand

We are glad we could help :) Thank you for your kind words.

Rated 5 out of 5 stars

So easy to order

So easy to order, quick efficient service. I order every month now, highly reccommend

August 28, 2020
Unprompted review
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Reply from Newsstand

We are very happy to hear that you are enjoying our services :)

Rated 5 out of 5 stars

Unable to obtain a specialist magazine…

Unable to obtain a specialist magazine locally, I looked online and discovered Newsstand! Never having used a company like this before I was a little apprehensive, but need not have been! The magazine was ordered late on Friday 21August and arrived here on Tuesday 25 August a brilliant service! I couldn’t recommend Newsstand highly enough and will certainly use them again! Thanks very much Newsstand!

August 27, 2020
Unprompted review
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Reply from Newsstand

Thanks so much Penny!

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Rated 5 out of 5 stars

Terrific service

Terrific service. I had an issue where I wanted to change the address on an order. I contacted Newstand Customer Service and they said straight away they could change the address. Then, I had an issue when I accidentally ordered a second copy of a particular magazine. When I contacted Customer Service they immediately cancelled the duplication and offered either a refund or credit on my account.

This is a fine example of how customer service should be in the 21st century. I will continue to use this brilliant service to order my music mags and would highly recommend Newsstand to everyone.

Also it should be noted that even in the current crisis, Newsstand still delivers really quickly.

August 21, 2020
Unprompted review
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Reply from Newsstand

Thanks very much for your lovely feedback Kevin :)

Rated 5 out of 5 stars

Very convenient

I usually have to travel to the capital to buy magazines unavailable in my home town, and while I am shocked I can not order back copies domestically, I am very pleased I can do so with Newsstand. Courteous and informative along the way, I can now sit back and enjoy my New Yorker in peace, thanks to Newsstand!

July 31, 2020
Unprompted review
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Reply from Newsstand

Thanks for this kind review :)

Rated 5 out of 5 stars

Excellent service.

Having been a user of Newsstand since 2018, I have never encountered any such issues with them until a couple of months ago when a magazine that I had ordered in May, 2020 had by July, 2020, failed to materialise through the post.

I contacted the customer service team of Newsstand on July 23 and was pleasantly surprised to receive a response on the same day. The service team were incredibly kind, courteous and professional and agreed to send the same issue again through the post which I received the next day.

I would (and have) heartily recommend newsstand as a trusted site to anyone that I know of who are looking for magazine issues that are in mint condition, regardless of their age.

Once again thank you to the customer team of Newsstand, especially to Jonathan and James. Thank you.

July 30, 2020
Unprompted review
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Reply from Newsstand

Many thanks for this kind feedback and glad James and Jonathon in the customer service team were able to help :)

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Rated 5 out of 5 stars

Great service

Really great service and quick delivery.
Superb customer service too who helped promptly with great communication

July 30, 2020
Unprompted review
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Reply from Newsstand

Thanks so much Chris, glad to be of service!

Rated 4 out of 5 stars

International magazine subscription

Am a new subscriber so far. Mail from UK to my location in Canada was (understandably) slow under the circumstances but am happy with the product I received.

July 23, 2020
Unprompted review
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Reply from Newsstand

Thanks Stephen, glad to hear you were happy with your order. Unfortunately some delays with international orders have been unavoidable with the present situation, but we're always working hard to try and speed things up and we thank you for your understanding :)

Rated 5 out of 5 stars

When there are problems....

When there are problems, you address them almost immediately. Customer Service people are pleasant and polite. They deal with any issues and make the customer feel that their business is appreciated.

July 23, 2020
Unprompted review
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Reply from Newsstand

Thanks so much Fern! Glad to hear you enjoyed your experience with our customer service team :)

Rated 5 out of 5 stars

Real personal service.

Have been using Newsstand for several years, and find it difficult to fault their service. They will prompt when the subscription on a magazine is nearing it's end, and offer a flexible renewable system. During the Lockdown, a magazine for our Granddaughter stopped publication. We contacted Newsstand when it failed to arrive, and they checked and confirmed what had happened. We supplied them with details of an alternative, and were delighted when we heard that the new magazine had arrived 2 days later. Who can ask for more. Highly recommended.

July 16, 2020
Unprompted review
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Reply from Newsstand

Thanks a lot Michael, glad to hear our customer service team were able to offer such prompt assistance to you :)

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Rated 5 out of 5 stars

Excellent

During lockdown Newsstand was a saving grace, excellent service. I appreciate that I can choose how many issues I want (to fit my budget) and not locked in to a long expensive automatically renewed contract. Web site very easy to use but if you do wish to speak to someone it is easy and they are very pleasant. I did have a few late deliveries but that was down to Covid and the Royal Mail (only 2 deliveries a week, they were very busy) not Newsstands fault. I was only going to use Newsstand during lockdown but it has been such a good experience I think I will continue with them.

July 16, 2020
Unprompted review
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Reply from Newsstand

Thank you so much for your kind words, it's great to know we've been able to assist you through these strange times and hopefully beyond!

Rated 5 out of 5 stars

Newsoutstanding!

An excellent service, sending issues promptly, and first class email backup on enquiries

July 16, 2020
Unprompted review
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Reply from Newsstand

Thanks Thomas! We pride ourselves on our customer service and response times, so this is very welcome to hear :)

Rated 5 out of 5 stars

Well done!!

Excellent choice of titles and superb service!!

July 16, 2020
Unprompted review
Newsstand logo

Reply from Newsstand

Thank you for your kind words, we're happy to hear you've enjoyed the selection we offer :)

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