Newtons Solicitors Reviews 

1,420
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 237 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and consistently responsive throughout every single step of the legal process. People note that daily communication is clear, reliable, and prompt, with fast answers to questions making transactions remarkably smooth and stress-free. Consumers also deeply appreciate the team's proven ability to manage complex property sales and purchases with remarkable efficiency, thorough attention to detail, and practical advice. Satisfied reviewers frequently mention feeling completely supported during difficult times and state that they would gladly use these reliable services again in the future.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional, approachable,... See more

Service

Reviewers highlight positive aspects of service, noting that solicitors are consistently professional,... See more

Customer service

Consumers find customer service to be exceptionally positive, reporting that staff are professional,... See more

Response time

Customers had positive experiences with response time, highlighting the professional and quick communication... See more

User experience

People report positive experiences with user experience, highlighting a smooth, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We used Newtons' Thirsk office for 2 pieces of complex legal work now and received outstanding service from Harry Tilson and Howard Meynell. They handled everything efficiently and completed t... See more

Company replied

Rated 5 out of 5 stars

We have used Newtons in Thirsk to sell two rental properties and purchase a residential property over the last few months. They have been excellent - really quick to respond and helpful in answering a... See more

Company replied

Rated 5 out of 5 stars

Abbi and Meryn were fantastic from start to finish. Quick responses and great communication through the whole process. In the final days of the transaction they both went above and beyond and th... See more

Company replied

Rated 5 out of 5 stars

Many thanks to Kelly, Carolyn and Sophie for their amazing work helping in the sale of our property. Their attention to detail and quick response times were a breath of fresh air. Anyone needing assis... See more

Company replied


Company details

  1. Family Law Attorney

Information provided by various external sources

Newtons Solicitors | all aspects of law including divorce and family law, residential and commercial property solicitors, employment law and wills and trusts, in Harrogate, York, Darlington and surrounding areas


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(1,420)

223 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Newtons acted for us on a house sale and we recommend them without hesitation. It was not the most straight forward of conveyances but they acted at all times with professionalism, patience and good humour. Their experience was evident. Particular thanks are due to Howard Meynell and Kate Watson.

October 30, 2025
Unprompted review
Newtons Solicitors logo

Reply from Newtons Solicitors

Hello Ms M
Thank you - the team will be very happy to read your review.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Efficiency at its Best

If you need professionalism, look no further. I have been very fortunate to deal with Jacqui Foley and Michael Prudhoe twice for conveyancing and have been extremely impressed. They make a superb team and I literally cannot fault them. Michael even came into work early requiring a legally binding phone call because I was in a different time zone. Every email or query is responded to quickly and I have felt nothing but relief at having two such competent individuals dealing with my affairs.

November 6, 2025
Unprompted review
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Reply from Newtons Solicitors

Hi Mrs Chapple
This is great to read, thank you.
Thank you too for your continued instructions.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

I would highly reccomend Newon…

I would highly reccomend Newon Solicitors in Darlington. Olivia and Emma handled our sale and purchase brilliantly. Keeping us informed as each stage was completed! The completion day went smoothly which is all anyone can ask for!

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

High quality good value service

Mr Howard Cohen clearly explains options and then patiently awaits client decisions before proceeding promptly and efficiently. I consider Newtons to provide a high quality and good value service.

November 3, 2025
Unprompted review
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Reply from Newtons Solicitors

Hi Dudley
Many thanks for this. I'm pleased that you were happy with your experience of instructing us.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Excellent service

We recently purchased a bungalow, with the helpful services of Meryn Astwood and Abbi Brown from the Knaresborough branch of Newtons. Throughout, they were always ahead of the game and were able to quickly establish the true facts when the seller’s solicitor incorrectly suggested a hold-up on our side of the proceedings. And although the exchange was cancelled on more than one occasion, again due to issues on the seller’s side, we were kept fully informed of the situation. Well done!
Mervyn and Audrey

June 23, 2025
Unprompted review
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Reply from Newtons Solicitors

Morning Mervyn
Thank you. Great to hear.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Highly Recommend Newtons Solicitors

Can't recommend Newtons Solicitors highly enough! Carolyn, Sophie and Kelly were a fabulous team making my first home purchase as seamless as possible. They were incredibly efficient, showed fantastic communication and were extremely diligent throughout. Very grateful for their help.

October 31, 2025
Unprompted review
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Reply from Newtons Solicitors

Morning Shonia
That'll do for me! Thank you.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Excellent Conveyancing Solicitors

Definitely the best solicitors we have ever used. Our House sale in Darlington went through in 6 weeks and everything was so smooth. Special thanks to Olivia, Emma and Lyndsey. Highly Recommended.

October 30, 2025
Unprompted review
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Reply from Newtons Solicitors

Morning Stephen
This will make the team smile. Thank you.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Excellent service from Emma and Liz

Excellent service from Emma and Liz, dealt with things in a timely manner, professionally and was always on the ball. I wish all companies were like this.

October 21, 2025
Unprompted review
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Reply from Newtons Solicitors

Morning Nigel
This made me smile. Thank you.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

The senior solicitor

The senior solicitor, Patrick Quigley was outstanding in his approach to our case.
He was patient and thorough and at all times available and approachable.

October 28, 2025
Unprompted review
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Reply from Newtons Solicitors

Morning Frank
Thank you for posting this, we really appreciate you taking the time.
Kind regards
Christopher Newton

Rated 4 out of 5 stars

Meryn Astwood


Meryn Astwood, Abbi Brown and Harry Tilson are extremely professional, communication in timely manner and caring. From their help our completion is completed in timely without any difficulties.

They are extremely helpful and we strongly recommended our family and friends to Meryn and her team and we will definitely use again. We are very much grateful for their help.

October 23, 2025
Unprompted review
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Reply from Newtons Solicitors

Morning
Thank you - all good to hear. Thank you for instructing us.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

We highly recommend Newtons Solicitors…

We highly recommend Newtons Solicitors in Knaresborough. Carolyn, Sophie and Kelly handled our conveyance, they are extremely professional and friendly, we are now in our new home thanks to their help.
We would certainly use them again.

October 17, 2025
Unprompted review
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Reply from Newtons Solicitors

Hi Susan
Thank you - I really appreciate this.
Kind regards
Christopher Newton

Rated 1 out of 5 stars

Terrible experience with Newtons

Terrible experience with Newtons. I never felt they advocated my position or valued me as a client. They were frequently too busy to address my matter or reply to my emails. I was repeatedly billed for chasing Newtons to act and progress the matter. There was no provision for the matter to be handled whilst my solicitor was on leave. Action was rarely taken by the solicitor, rather someone on her behalf billing me at her rate. I raised several complaints that were never addressed by the company.
Overall my situation was made far worse by Newtons and cost alot more than estimated. Initially I was content to instruct a solicitor on higher rate hoping it would be money well spent. However I did not see any value in the vast sums billed by Newtons and I deeply regret instructing them to act on my behalf.

October 1, 2025
Unprompted review
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Reply from Newtons Solicitors

Dear Tom
I am sorry that you aren’t happy with your decision to instruct us – that’s important to me.
I’ve looked into your case as has my co-director Claire Armer.
You did complain earlier this year and a response was sent to that complaint on 10th February. We suggested that you find another solicitor but also stated that we would be happy to continue representing you. You chose to continue with us.
We obviously advocated your position. Part of your complaint was that we did this too much. We represented you to the conclusion of your case.
There was some delay during January due to unusual court commitments but no deadlines were missed and your case wasn’t prejudiced.
You will not have been billed for chasing us to progress the matter. I’m informed that you were provided with a billing guide and invited to raise items that you were unhappy with but that you didn’t do so.
Your statement that there was no provision for the matter to be handled whilst your solicitor was on leave simply isn’t true. The issue that needed dealing with in March was dealt with promptly by another senior solicitor whilst your solicitor was on holiday. It is also untrue that action was rarely taken by the solicitor rather than someone on her behalf billing at her rate. You might be confused here by the practice of secretaries sending out emails on behalf of solicitors however the letters have been drafted and checked by the solicitors.
We cannot anticipate how the other side will conduct a case and it was necessary to challenge certain things in correspondence in order to avoid threatened court applications. I appreciate that the fees were a lot for you but overall given the issues involved they were modest. You accept yourself that you were in a challenging situation.
With hindsight I think it would have been better for both of us if we had parted company earlier this year rather than continuing to support you.
I wish you well for the future.
Yours sincerely
Christopher Newton

Rated 5 out of 5 stars

Fantastic service

Fantastic service, really appreciate what newtons team have done for me in such a tight time frame.
Would/will recommend them to anyone who needs their services

October 17, 2025
Unprompted review
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Reply from Newtons Solicitors

Thank you Andrew. This is what I like to hear!
Kind regards
Christopher Newton

Rated 5 out of 5 stars

We've just sold our bungalow with…

We've just sold our bungalow with Newton's and I can't rate them enough, especially Kelly Teal, who dealt with our sale. I would highly recommend their services and customer care. Welldone Newton's solicitors!

October 17, 2025
Unprompted review
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Reply from Newtons Solicitors

Hi Jackie
I'm pleased to hear that you had such a good experience with us.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Brilliant service.

Buying a home can be very stressful but my property purchase using Newtons was so straightforward. I was kept informed at each stage of the process. All questions were answered diligently and in a timely manner. Nothing was too much trouble. My main contact Abbi was a delight t on work with. She was extremely knowledgeable and professional. This made the transaction stress free. Well done to Abbi and Harry. All your hard work was much appreciated. Same surname but no relation to the company

October 15, 2025
Unprompted review
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Reply from Newtons Solicitors

Morning Mr Newton(!)
With such a fine surname I wouldn't expect you to go anywhere else.
I'm pleased that it was a good experience for you.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Can’t fault the conveyancing department

We recently used newtons for a sale and purchase. The conveyancing team is superior to any we have used previously. The process was smooth and progressed quickly from start to finish.

On behalf of myself and my husband, we would like to specifically thank Emma and Olivia for their professional service. Hopefully we won’t be moving anytime soon, but when the times comes we wouldn’t hesitate to use Newtons again.

October 14, 2025
Unprompted review
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Reply from Newtons Solicitors

Hi Charlene
This is what I like to hear! Thank you.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Carolyn Greenwood conveyancing

Instructed solicitor Carolyn Greenwood and her team Sophie Ward and Kelly Teal on a property sale conveyancing. Clear and fair costs with excellent service. Easy contact and communication with good legal expertise. Would use again and recommended.

September 3, 2025
Unprompted review
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Reply from Newtons Solicitors

Hi
This is great to hear. Thank you.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Howard

Howard has yet again made the sale of our properties a breeze. He’s so efficient we don’t have to worry about a thing when he is dealing with a sale or purchase.

October 2, 2025
Unprompted review
Newtons Solicitors logo

Reply from Newtons Solicitors

Hi Faye
Many thanks for your review and for your continued instructions.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Olivia and Emma did a fantastic job…

Olivia and Emma did a fantastic job sorting my mortgage for me. Very grateful for all their help and support.

October 7, 2025
Unprompted review
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Reply from Newtons Solicitors

Hi Kate
You're very welcome.
Thank you for instructing us.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Great service

Household sale - Jess and Carolina (York branch) were excellent throughout our house sale. They explained the process and were always contactable. Would definitely recommend Newtons.

May 6, 2025
Unprompted review
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Reply from Newtons Solicitors

Hi Lauren
This is great to hear. Thank you.
Kind regards
Christopher Newton

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