Browsing & ordering online was fairly simple, & I opted for collection at my nearest store, which is always very straightforward & efficient. Items purchased were in good order & the recipients (Chris... See more
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Review summary
Based on reviews, created with AI
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Based on these reviews
I ordered three goods, ordered two in store and got sms txt to let me know they were in store and ordered one on line myself and got an email to let me know it was in store. It would have been easier... See more
Very disappointed. Ordered for next day delivery and it didnt arrive. Called to cancel as we werent going to be available to receive the package as it wasnt delivered as stated. They refunded me... See more
Company replied
The simplicity of browsing on line , the clearance is such good value for money from homeware to clothing for all . The ease of returns where the machine is quick or staff are on hand to assist. I... See more
Company details
- Clothing Store
- Children's Clothing Store
- Cosmetics Store
- Fashion Accessories Store
- Furniture Store
- Sportswear Store
Written by the company
Next.co.uk - Shop online for the latest fashion for women, men, children and homeware. Next day delivery and free returns.
Contact info
Next Head Office, Desford Road, LE19 4AT, Leicester, United Kingdom
- 0333 777 8000
- customer_team@next.co.uk
- www.next.co.uk
4.3
Excellent
282K reviews
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People also looked at
Not impressed
Not impressed, have placed three orders over the last three weeks for Spring/Summer clothing. I have had to send everything back as size 14 was to big, apart from two items which were on the very snug size. So three trips to pick up my orders and three trips to return items. This is my normal size. Disappointed, as stock online is not in the stores!
April 25, 2026
Reply from Next
Hi , I’m really sorry to hear this. We would really like
to put things right for you. We’ve emailed you for some more details so we can
contact you to discuss this matter further. We look forward to speaking to you
soon.
Very easy to order and delivery time…
Very easy to order and delivery time spot on. I don’t know if I had option to pay for opening box as I found it very difficult to unpack and get rid of boxes as at almost 80 but as much strength as I used to have but got there and managed to fit legs. Chairs very nice I’ve already bought 4 of same chairs without arm rests very pleased with them. Thank you.
April 25, 2026
Fantastic clothing good quality .
April 24, 2026
Item exchanged very quickly
Item exchanged very quickly. - assistant very helpful and knowledgeable. My thanjsy
April 23, 2026
Great collection of different brands to…
Great collection of different brands to shop from. So much choice. Love that the delivery is so quick.
April 25, 2026
I really like NEXT clothes
I really like NEXT clothes - they are reliable - good quality and fit nicely.
April 25, 2026
excellent service.
April 25, 2026
Great choices and service
I was able to buy a couple of blouses which fit really well. The order arrived in good time and safely. Great service and choice.
April 25, 2026
Great staff, seamless service online shopping!
Great staff, so easy ordering online, quick and easy.
Staff at my store Orbital Park Maidstone, nothing is NEVER too much for them, go that extra mile, ALWAYS!
April 23, 2026
Easy to order online and was delivered…
Easy to order online and was delivered to store a day before I requested which was really helpful
April 25, 2026
Disappointing
Never have the size you need.
There is never the same choices for petite size and if you do have petite they are very often out of stock.. disappointing
April 25, 2026
Reply from Next
Hi , I’m really sorry to hear this. We would really like
to put things right for you. We’ve emailed you for some more details so we can
contact you to discuss this matter further. We look forward to speaking to you
soon.
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