Next Day Catering Reviews 

5,786
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 1,959 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the website easy to navigate and praise the pricing, noting that the cost is often lower than competitors. Many people noted the availability of a wide range of catering products and a good selection of items to choose from. However, some customers also noted concerning issues regarding deliveries, with reports that advertised quick delivery timelines were often not met. A small group of people felt dissatisfied with receiving incorrect items or facing damaged goods upon arrival. Additionally, some reviewers mentioned complications with communication and refund processing times after issues occurred.

What people talk about most

Order

Clients share ambiguous opinions on order experiences, noting that searching and finding products was clear... See more

Product

People report ambiguous experiences with product, reflecting a wide division in customer satisfaction. While... See more

Delivery service

Customers had ambiguous experiences with delivery_service, noting a mix of prompt fulfillment and significant... See more

Website

Customers consistently note positive experiences with website navigation and ordering processes. Reviewers... See more

Price

Consumers find price to be positive, highlighting competitive rates and good discounts on items. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Website was fine and useful to be able to get support by email and chat. Great to get free delivery (and quick). Product search options could be slightly better and product descriptions also bit misle... See more

Rated 4 out of 5 stars

I googled parts I needed and this site came up and they had exactly what I wanted. The site was easy to navigate but shipping is expensive.

Rated 4 out of 5 stars

Easy ordering and item as required, however dropped one star for expensive delivery charge where it wasn’t next day delivery.

Rated 4 out of 5 stars

The searching and ordering experience was clear and simple. All information required, relating to item description and dimensions, was easy to find.


3.3

Average

TrustScore 3.5 out of 5

6K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 1% of negative reviews

Typically replies within 24 hours

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3.3

All reviews

(5,786)

1,937 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shocking company

Shocking company. We ordered an ice machine, thinking it would come the next day as the companies called 'Next day catering'. The day after we were notified it would be a 15 days behind schedule. We asked for a refund and were told that the refund was 'passed over' -this was 1st July. I followed up 4 separate times in the past month to ask where it was unto and when the money would be refunded. However, I never got a reply. I've enquired on the website and not heard anything. Calling their contact number is more than useless the line hangs up! Don't use this company.

July 29, 2026
Unprompted review
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Rated 1 out of 5 stars

Never again

Never again. Ordered packaging supplies, they sent all the wrong sizes, we returned. The baked potato oven we ordered - the site said it was in stock, it wasn't and had to be built by the manufacturers. We cancelled the entire order and TWO MONTHS later we're still waiting for a refund. Nobody answers the phone, nobody answers emails. Online help centre is a BOT, you never access a human being. Legal action now.

July 28, 2026
Unprompted review
Rated 1 out of 5 stars

Do not order from this company!!

Do not order from this company!!
You cannot contact them, you will not hear from them and god forbid you end up in my situation where you don’t get a refund and have to resort to a solicitor and ombudsman. Stay away from this company and use a reputable company instead.

June 29, 2026
Unprompted review
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Rated 1 out of 5 stars

I made order in 22nd July was shown on…

I made order in 22nd July was shown on invoice 3-5 days delivery after many attempt on live chat was now told order can’t be delivered until 5th August if the company was being upfront on my order clearly stating my order wouldn’t be delivered until 5th August I wouldn’t have paid £2k plus.
Now I have ask for a full refund we wait and see what will happend next

July 27, 2026
Unprompted review
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Rated 1 out of 5 stars

This is worse’s company I ever see.

This is worse’s company I ever see.
I was bought a freezer.
The delivery takes 2 weeks exted 3-5 days
And the send cheapest brand…..
They don’t have any telefon contact number.
They’re not responding emails.
Freezer is not working from day one.
My biggest mistake. Never again.
Please guys be careful.
🤬🤬🤬

July 12, 2026
Unprompted review

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