Next Gay Thing Reviews 1,034

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the skincare items and underwear, often highlighting the thoughtful selection and luxurious nature of the items. Many appreciate the subscription service for introducing them to new brands and providing a regular, exciting treat. The customer service is frequently described as excellent, with people commending the helpfulness and responsiveness of the support team. However, some people were dissatisfied with the delivery service, reporting issues with delayed shipments, incorrect addresses, or a lack of tracking information. A few customers also noted concerns about the durability of some underwear items, with some experiencing fraying or splitting seams. There were also isolated instances of products arriving damaged or dried up, and some reviewers were not impressed with certain underwear choices or brands included in their boxes.

What people talk about most

Product

Customers consistently note positive experiences with product quality and variety. Many reviewers praise the... See more

Quality

Users describe positive interactions with quality, consistently praising the high-end and luxury items... See more

Subscription

People report positive experiences with subscription. Many customers express excitement and satisfaction with... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers praise the fast shipping, with some receiving... See more

Customer service

Reviewers highlight positive aspects of customer service, often describing it as "on point," "awesome," and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was excellently surprised how much value and excitement my box brought this month. Quality and high end items that I will certainly use and normally would not get for myself so this feels like a maj... See more

Company replied

Rated 5 out of 5 stars

I’ve been a subscriber for over 2 years now. I am really excited about Nextgaything! The concept of receiving a regular subscription box with care and lifestyle products specifically for the LGB... See more

Company replied

Rated 5 out of 5 stars

Never used much in the way of skin care before, maybe coco butter from time to time. Came across this whilst doom scrolling instagram. Went for the quarterly package and very happy with everything I... See more

Company replied

Rated 5 out of 5 stars

NGT Pack contains high-quality products. They are well-selected and tasteful. The company cares about its customers. Excellent customer service and fast shipping. It's nice that there's a surprise whe... See more

Company replied


Company details

  1. Underwear Store

About Next Gay Thing

Written by the company

Next Gay Thing: The #1 Subscription Box Experience for the Modern Gay Man

Introducing Next Gay Thing - the ultimate gay subscription box designed to elevate your lifestyle with premium underwear, full-sized skincare, and exclusive lifestyle products. Curated specifically for you by a dedicated gay team, our mission is to provide unbeatable value and an unmatched subscription experience. With a 96% renewal rate, our customers can't get enough of their monthly Gay Packs.

Every Gay Pack is carefully assembled based on your personalized Taste Profile, ensuring that you receive exclusive designer underwear tailored to your style preferences. Our in-house team extensively tests each pair for the best fit, making sure your front and back look fabulous. Say goodbye to plain and boring underwear, and hello to a collection of high-quality, comfortable, and cute premium fabric underwear.

Our Gay Packs also include handpicked, full-sized premium skincare and lifestyle products that you'll love and use. From face creams to natural deodorants and luxurious eye creams, each product is chosen to enhance your grooming routine and help you discover new favorites.

With incredible value at just $1.56/day, our Gay Packs offer at least 2x to 5x the retail price in full-sized products. All packs are shipped discreetly in unbranded boxes and made of upcycled paper, reducing your carbon footprint. Enjoy the flexibility of modifying, pausing, or canceling your subscription anytime, with the peace of mind that 96% of our customers choose to continue their subscription.

Join our 200,000+ strong community and experience the difference for yourself. Our 'Excellent' rating speaks volumes about the satisfaction and excitement our customers experience with Next Gay Thing. Upgrade your lifestyle today with the ultimate gay subscription box and treat yourself to a monthly dose of self-love and indulgence.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I absolutely love Next Gay Thing

I absolutely love Next Gay Thing! Receiving my quarterly box feels like a special treat every time—it’s always a surprise, and I’m thrilled with the variety and quality. Unboxing it is such a fun experience, with new and exciting products that feel thoughtfully selected just for me. The curation is personal, and the customer service makes everything even better. Highly recommend for anyone who loves a good surprise and high-quality products!

November 6, 2024
Unprompted review
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Reply from Next Gay Thing

Thank you for being with us and letting us help you do that :) And here's to more fab months together :)

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Rated 5 out of 5 stars

Truly, This is The Best! I Love This!! (Next Gay Thing) <3

I love this for gay men who want to send a self care package to themselves. I feel like we don’t get a lot of opportunities to do that and this is really nice and cute for both me and my partner. I’m surprising me, and loving myself. Also my boyfriend loves the new monthly playful undies on me as much as I do (and off too..lol). Truly, I really like having this little treat to look forward to.

October 29, 2024
Unprompted review
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Reply from Next Gay Thing

Thank you very much for the fab review! We’re happy that the self-care packages bring joy to both you and your partner (on and off—love it!). Knowing that these little treats add some fun and self-love to your routine makes our day. Here's to more fab months together :)

Rated 5 out of 5 stars

Kissing the pink

I was able to embrace my pink side this month with a pair of pink and white Pump boxers and matching coloured socks. I've been hoping for a pair of these for some time. Additionally the Ayuna moisturiser feels very gentle against my skin.

October 26, 2024
Unprompted review
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Reply from Next Gay Thing

Thank you for the fab review! We’re thrilled the Pump boxers and socks hit the mark, and glad the Ayuna moisturizer is treating your skin well. Here’s to more perfect picks ahead :)

Rated 5 out of 5 stars

Must have sun box for men

Products are great, love the suprise element of it

October 26, 2024
Unprompted review
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Reply from Next Gay Thing

Thank you so very much for the review! Here’s to more fabulous packages ahead!

Rated 5 out of 5 stars

Highly Recommend...

Love getting the NGT box every quarter, 9pairs of sexy bright coloured pants, jocks, trunks. And 12 items of products...
Best thing is the underwear, as it makes me.feel sexy when I wear them and show them off to the other half... Not so much some of the products, as I don't use some of them. The latest products, the eyebrow groom kit, I'll be re-gifting due to not having any ones that can be groomed. Love the oils and serums that help with the skin and the socks are really funky. Can't wait to try out the latest products. Best thing about the products is they are animal cruelty free and organic/natural ingredients. I'd highly recommend purely on this ,and the fashionable sexy underwear (go bold and chose the colourful selection).

October 24, 2024
Unprompted review
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Reply from Next Gay Thing

Thank you for the fab review! We love that the bright, bold underwear is bringing out your confidence and adding a spark to your other half! The oils, serums, and funky socks sound like they’re a hit, too. And we're so glad you appreciate our commitment to cruelty-free and natural products. Thank you for being with us, and here's to more fab times together :)

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Rated 4 out of 5 stars

I enjoyed reviewing the contents of the…

I enjoyed reviewing the contents of the box. Certainly would not purchase these items on my own. Some of it I wish had more directions for use.

October 12, 2024
Unprompted review
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Reply from Next Gay Thing

Thank you for your review! We’re happy to hear you enjoyed checking out the contents of your box. Apologies if the usage directions weren’t as clear—we do our best to include all the details on the product list, but we’ll keep this in mind for future boxes. Here’s to more fabulous packages ahead!

Rated 5 out of 5 stars

Love!

Love the packs. The underwear is sexy and the products are really high quality.

October 19, 2024
Unprompted review
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Reply from Next Gay Thing

Thank you so very much for the review! Here’s to more fabulous packages ahead!

Rated 5 out of 5 stars

Great subscription

I’m very happy to have found a subscription that can help me discover brands and products I can use every day!

October 17, 2024
Unprompted review
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Reply from Next Gay Thing

Thank you for being with us and letting us help you do that :)

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Rated 5 out of 5 stars

Solid Start

Site is easy to navigate. Enrollment process is a breeze. Updating your payment method is fairly easy. The first box I received was solid! Excited for my next one.

October 9, 2024
Unprompted review
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Reply from Next Gay Thing

Thank you so much! Really glad to be bringing this amount of joy to you :)

Rated 5 out of 5 stars

Look Forward to my next Box!

The site is very user-friendly. Super excited that it comes with skincare and a lot of is not U.S. based! More customizable than Underwear Expert and definitely worth the price. Also, the order arrived way ahead of schedule which was a great surprise.

September 12, 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for the fab review! We’re thrilled to hear you found the site easy to use and that you love the unique, international skincare products. We can’t wait to surprise you with your next box and keep delivering an experience that’s worth it :)

Rated 5 out of 5 stars

Long time customer

I’ve been a subscriber to Next Gay Thing for more than 5 years, and I can’t recommend it enough! They offer an incredible selection of premium beauty products and designer underwear. Each box is thoughtfully curated, showcasing high-end skincare and stylish underwear.

The quality of the cosmetics is top-notch—everything feels luxurious and is perfect for self-care. I have discovered many underwear and skincare brands with them

October 5, 2024
Unprompted review
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Reply from Next Gay Thing

Wow, thank you for being a loyal subscriber for over five years! We’re thrilled to hear that you’ve enjoyed the premium skincare and designer underwear in each box. We can’t wait to keep curating more luxurious surprises for you :) Here's to more fab times together!

Rated 1 out of 5 stars

No accountability

Your company sent me the wrong type of underwear, even though it was clearly outlined in my taste profile. I contacted customer service and requested a replacement pair. They pretended to send one, but then canceled the order without notice. If you cannot be accountable for your own mistakes as a company and keep your word, then you do not deserve my business. I will not be recommending you to anyone.

September 10, 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for your feedback, and we’re sorry to hear about your experience. We understand your frustration, and as we discussed in our communication, we explained why the order was cancelled and provided instructions on how we can resolve this for you. We've sent you another email with these details to ensure we can make things right.

We hope this helps, and we appreciate the opportunity to address your concerns and we hope to get to a 5-star review soon!

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Rated 5 out of 5 stars

My first box was wonderful

My first box was wonderful! I’m excited for the next to be delivered next week.

October 3, 2024
Unprompted review
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Reply from Next Gay Thing

Thank you so much for the fab review & here's to more fab times together :)

Rated 1 out of 5 stars

Never received my order

Company failed to include my correct shipping address on the package so the carrier returned to sender. After nearly two months I still have not received my order or a refund despite requesting a refund multiple times. Do not give this company your money.

August 30, 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for your review! Sorry about this experience with your first order! Upon checking, the shipping address provided during checkout was incomplete, which caused the carrier to return the package. Just so you know, returns can take some time to get returned, which is a standard practice. We will do everything to speed up the process and proceed with the next steps immediately when your order arrives! Sorry, it takes time!

Rated 3 out of 5 stars

Good cosmetics and socks but exactly…

Good cosmetics and socks but exactly the same jockstrap as last box!

October 2, 2024
Unprompted review
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Reply from Next Gay Thing

Thank you for your review! We're glad to hear you enjoyed the cosmetics and socks. We’re sorry to hear that you received the same jockstrap as last time—that's not what we aim for. We’ll make sure to mix things up for your next box to keep it fresh and exciting! Hope to get to a 5-star review next time!

Rated 5 out of 5 stars

Great choices of products

Excellent selection of products backed by prompt and helpful customer service

September 18, 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for your fab review! We’re so very much glad to hear you love the product selection and that our customer service has been helpful. We're always here to ensure you have an excellent experience with us!

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Rated 5 out of 5 stars

Loved the rainbow socks and the mesh…

Loved the rainbow socks and the mesh jock ! I am starting to have more skin care products than I need , so there may be a change in what I want in my next shipment

September 30, 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thanks for the fab feedback! We’re so happy you loved the rainbow socks and mesh jock! If you're ready to switch things up for your next shipment, we’re more than happy to customise it to suit your needs. Just let us know, and we’ve got you covered! Here's to more fab months together :)

Rated 5 out of 5 stars

great experience

great experience, awesome customer service, incredibly products

September 5, 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for the fab review & here's to more fab times together :)

Rated 5 out of 5 stars

Nice products

Buying a Gay Pack, you will get underwear and skin care products! For someone who is too shy to go to a pharmacy to buy skin care, it is very helpful!

June 1, 2024
Unprompted review
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Reply from Next Gay Thing

Thank you for sharing your fab review! We’re so glad the Gay Pack makes it easier for you to get the skincare and underwear you love. Here's to more fab months (and years) together :)

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