Niagarabathrooms Reviews 

Echoing other peoples reviews the lifetime guarantee is completely useless.

Our Niagara Pimlico Waterfall mixer leaked from under the handle almost as soon as it was installed. In addition the chrome peeled off from the collar.

After weeks and weeks of complaining via Ergonomic Bathrooms we were sent an incorrect replacement collar, but no offer to fix the main problem - that it leaks. This also came with no instructions.

We have had weeks of not being able to wash our hands in the basin. We feel we should have been sent a replacement tap without question.

AVOID!

Brand new bath tap filler was faulty meaning I have to pay to have new taps installed by a plumber again. Avoid this brand

I recommend avoiding all of the below brands as they are all owned by Cavalier Bathrooms/Marketing, so imagine all have similar shoddy business practice and rules:
- April Products
- Elation Bathrooms
- Aqua Dart
- Niagara Bathrooms

Their lifetime guarantee sounds great, however it comes with the catch that you have to register the guarantee within 30 days of install, otherwise the guarantee does not apply at all. However there is no way of the customer knowing this.

They say it is the retailers responsibility to tell you about the guarantee terms, shifting the blame from the real problem being that they have this absurd rule at all. A lifetime guarantee should apply as long as you can provide proof of buying a product at the time the guarantee is valid (which I do).

They don't even stock spare shower control parts, one of the most common parts to need replacing on a shower set. It is shady business practice all round and is deliberately designed to minimise the number of customers who can make a claim - they already have your money and that's all they care about.