Amanda looked after us begining to end. She was patient and helped us pick a bespoke design engagement ring from an extensive range of examples. We were then able to select a lab grown diamond to ou... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fab Jewellery store, customer service outstanding. I bought a bracelet but unfortunately it was too big, I called the shop & spoke to a lovely Gentleman Rob who said send it back and we will send th... See more
Company replied
I ordered a Nomination link that wasn’t available here in Ireland from a different jeweller who actually waited over 2 weeks before telling me it wasn’t in stock. I ordered the same link from Niche an... See more
Company replied
Had been searching for a Daisy Magnus bracelet to match my necklace, as out of stock online. Thankfully found one at Niche Jewellery. Easy to use website, item competitively priced and posted out quic... See more
Company replied
Company details
Information provided by various external sources
Niche Jewellery brings you the latest Jewellery brands and timeless diamond elegance. Find your perfect piece amongst our stunning jewellery, gold and silver jewellery - something for every occasion. Our top brands include Swarovski, Thomas Sabo, Annie Haak, Sif Jakobs, Clogau, Les Georgettes, Ania Haie. Shop watches from Bering, Calvin Klein, Swarovski and more. We also have a large selection of diamonds from Brown & Newirth and Clogau Compose ranges, as well as our own diamond designs - or let us help you create your own custom design. Our expert staff are on hand to help you find the perfect jewellery for every occasion, be it wedding, gifting or that special personal treat. We look forward to welcoming you at our family run business.
Contact info
Broadway 6, SS9 1AW, Leigh-on-Sea, United Kingdom
- 01702 480 898
- info@nichejewellery.co.uk
- www.nichejewellery.co.uk
4.9
Excellent
290 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The item I was looking to buy
The item I was looking to buy, a specific charm for a Nomination bracelet, was in stock, delivery was quick and it arrived beautifully wrapped with a gift bag and a lovely thank you card,
November 17, 2025
Reply from Niche Jewellery - For Every Occasion
We're really happy to hear of your positive experience. Thank you so much for shopping with us and for taking the time to leave your kind review. We appreciate your support. Best wishes, the Niche team.
Quick delivery
November 3, 2025
Reply from Niche Jewellery - For Every Occasion
Thank you very much for shopping with us and for taking the time to share your positive feedback - we really appreciate it. Best regards, the Niche team.
Reply from Niche Jewellery - For Every Occasion
Thank you so much for shopping with us and for your lovely review - it is much appreciated. Best regards, the Niche team.
Amazing company
Great experience. Quick delivery and amazing customer service. 100% Recommended
October 25, 2025
Reply from Niche Jewellery - For Every Occasion
We're so happy to hear your positive feedback. Thank you for shopping with us, and for taking the time to share your kind review. Best regards, the Niche team.
Reply from Niche Jewellery - For Every Occasion
Thank you for shopping with us and for taking the time to leave your kind review. We really appreciate your support! Best regards, the Niche team.
Fast, Efficient Service, Great Value
Very fast service, my order arrived within 48 hours of ordering and was beautifully packaged. If it had been a gift, I wouldn't have needed to wrap it. I'll have no hesitation ordering from Niche Jewellery again, especially as their prices are really good value.
October 22, 2025
Reply from Niche Jewellery - For Every Occasion
It's wonderful to hear your lovely feedback. Thank you so much for shopping with us, and for taking the time to leave your kind review. Your support is much appreciated. Best regards, the Niche team.
Excellent service
Excellent service, went above and beyond what I was expecting. Would not hesitate using this independent jewellery store again in the future. Very professional. Thank you.
November 5, 2025
Unprompted review
Reply from Niche Jewellery - For Every Occasion
Thank you so much for shopping with us and for taking the time to leave your kind review. We’re really glad to hear you were happy with our service, and it means a lot to our small team. We’d be delighted to help again any time. Best wishes, The Niche Jewellery team.
Nomination charms
Have ordered from Niche previously. Only criticism I would have is that they do not engrave so had to order another charm from elsewhere. Will definitely reorder at Christmas though
October 13, 2025
Reply from Niche Jewellery - For Every Occasion
Thank you so much for your review and for shopping with us again - your support means a lot to our small team. Although we don’t currently offer charm engraving via our website, we understand that some customers like to personalise their charms, so thank you for sharing your thoughts. We’ll be very happy to help when you're choosing jewellery or gifts again. Best regards, The Niche team.
Excellent price and delivery
Excellent price and delivery, delivery arrived within a few days of ordering.
October 18, 2025
Reply from Niche Jewellery - For Every Occasion
Thank you so much for shopping with us, and for taking the time to leave your kind review. Best regards, the Niche team.
Reply from Niche Jewellery - For Every Occasion
We're so pleased to hear it. Thank you for shopping with us and for taking the time to leave your review! Best regards, the Niche team.
Ring didn't fit unfortunately but helpful team
I brought a Thomas Sabo ring from Niche Jewellery. Unfortunately it didn't fit me however their returns process was super straightforward and the team were very helpful.
October 7, 2025
Reply from Niche Jewellery - For Every Occasion
Thank you so much for shopping with us and for taking the time to leave your review. We’re glad we were able to help with your smooth return. If you decide to try a different size or style in the future, we’d be more than happy to help. Best regards, Rob and the Niche Jewellery team.
Great packaging quick delivery products…
Great packaging quick delivery products look great thank you
October 13, 2025
Reply from Niche Jewellery - For Every Occasion
We're so pleased to hear your positive feedback! Thank you for shopping with us and for taking the time to leave your kind review. Best regards, the Niche team.
Great choice of items with really good…
Great choice of items with really good offers. Very quick service. I had free next day delivery. Great packaging. Everything was great. Definitely use again.
October 11, 2025
Reply from Niche Jewellery - For Every Occasion
Thank you so much for shopping with us and for taking the time to leave your kind review. It is much appreciated, and we look forward to helping again in the future! Best regards, the Niche team.
Exactly what I was looking for
Exactly what I was looking for, great price and delivery quick
October 4, 2025
Reply from Niche Jewellery - For Every Occasion
We're so pleased to hear of your positive experience. Thank you for shopping with us and taking the time to leave your kind review. Best regards, the Niche team.
Fast delivery
Fast delivery. Beautiful packaging. No issues at all. Would definitely recommend and will be a returning customer.
October 2, 2025
Reply from Niche Jewellery - For Every Occasion
Thank you so much for shopping with us and for taking the time to leave your positive review and kind words. It is much appreciated, and we look forward to helping again in the future. Best regards, the Niche Jewellery team.
Excellent customer service
The item received was not the one expected. Luckily the recipient was happy with it anyway but I was pretty cross. When I went back to the website to double check it said "sold out", so I knew there was no chance to get it replaced with the correct item :-( After a negative review they reached out to me to rectify the problem. The customer service was brilliant. I was offered to return the item for a refund or a free item or a money off voucher. I would definitely shop with them again.
September 23, 2025
Reply from Niche Jewellery - For Every Occasion
Thank you so much for shopping with us and for taking the time to share your feedback and update. We really appreciate you giving us the opportunity to look into and resolve things. It’s always our aim to ensure every customer is happy with their jewellery and service, so we’re delighted that you were pleased in the end. Your custom and your kind words mean a lot to us. Best regards, Rob and the Niche Jewellery team.
Reply from Niche Jewellery - For Every Occasion
Thank you so much for shopping with us and for taking the time to leave your positive review - it is much appreciated! Best regards, the Niche team.
Kate from Niche Jewellery was very…
Kate from Niche Jewellery was very helpful in finding a pair of swarovski earings I was looking for. She kept me updated, posted the earings off straight away and I received them within a couple of days. It was my first purchase from Niche Jewellery and I will be looking at their website again. Thank you Kate 🥰
September 30, 2025
Reply from Niche Jewellery - For Every Occasion
Thank you so much for your lovely review! I’m so glad I could help you find the Swarovski earrings you were after and that they arrived quickly. It’s wonderful to hear you were happy with your first Niche Jewellery experience and we hope to help again in the future. Best wishes, Kate and the Niche Jewellery team.
Great service
Great service. Ordered online, ready for collection quickly after. Perfect gift.
September 27, 2025
Reply from Niche Jewellery - For Every Occasion
We're so happy to read your kind review. Thank you so much for shopping with us and for taking the time to leave your positive review. Your support is much appreciated. Best regards, the Niche team.
Really quick delivery and amazing product
Really quick delivery, my nomination bracelets were bagged amazing too thank you so much will definitely use again.
September 25, 2025
Reply from Niche Jewellery - For Every Occasion
Thank you so much for shopping with us and for taking the time to leave your kind review. We're delighted that you were happy with everything and really appreciate your support. Best regards, the Niche team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.