Having initially in previous review I gave this company 0 stars... I may have been abit premature in this, as I have now recieved my item ie malani cushion on the same day as I wrote the review.. I d... See more
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At Nicholas John Interiors we provide a range of crystal, glass and mirrored furniture, as well as a variety of home accessories, mirrors and bespoke wall art. We have a fantastic range of statement and home lighting available both in store and online via our website, with free delivery on all lighting. If you are looking for a specific item for you home, simply ask and we can usually source it.
71-75 Shelton St, London , WC2H 9JQ, London, United Kingdom
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New ceramic top dining room table - great price, great service, very short lead time.
I must give a special mention to the guys who delivered my table. They were very knowledgeable on the assembly and operation of the extending table - which was explained to me perfectly. I would certainly buy from Nicholas John Interiors again.

Reply from Nicholasjohninteriors
Really pleased with the price and service of the piece I ordered. It was cheaper than other websites and included delivery and unpacking which was brilliant. Great communication on delivery and a nice crew!

Reply from Nicholasjohninteriors
Excellent customer service. Handled my order efficiently and my beautiful dining table delivered in 2 days! Delivery was also excellent, both delivery men were so polite and did a great job assembling my table. Thank you so much.

Reply from Nicholasjohninteriors
Terrible customer service and very poor quality furniture!

Reply from Nicholasjohninteriors

Reply from Nicholasjohninteriors
⭐⭐⭐⭐⭐ Absolutely fantastic experience!
The dining chairs are completely fab and look amazing in our home! On top of that, the delivery service was 5/5 stars. The delivery driver was super friendly, efficient, and exceptionally nice. He even went above and beyond by helping me assemble and install the chairs right then and there.
Top-notch service and quality products. Highly recommend!

Reply from Nicholasjohninteriors
Excellent from start to delivery!
I am so pleased with my beautiful new table. It was delivered so quickly and professionally.
Thank you for a wonderful service.

Reply from Nicholasjohninteriors
Even though goods were in stock it still took 3 weeks then to arrive in a battered box, with a chip out of the base, however it's underneath so can't be seen
Purchase was a parasol base on castors

Reply from Nicholasjohninteriors
Very efficient and professional service and my client absolutely loved her desk. Delivery service very good too

Reply from Nicholasjohninteriors
Purchase of coffee table Looks great excellent service.

Reply from Nicholasjohninteriors
Great ordering process great product with great delivery!

Reply from Nicholasjohninteriors
The delivery service was outstanding, can’t thank the two men enough. And must say the chosen delivery company was an amazing decision for your company, the sofa itself is 10/10 but the smooth delivery process and the way they made sure to deliver the sofa up 4 flights of stairs and not once complained made it even better.

Reply from Nicholasjohninteriors
The product quality was outstanding, and I was genuinely impressed with the overall experience. The delivery was excellent and arrived well within the timeline promised by the company, which I really appreciated. The delivery company was also very professional they took away the packaging and cleaned up afterward, which made the whole process even more convenient and stress-free.
I also appreciated that they carefully inspected the products to ensure everything was in perfect condition before completion of the delivery. That level of attention to detail and customer care really stood out.
My only suggestion for improvement would be better communication during the delivery process. While the order arrived on time, it would have been reassuring to receive more updates or progress notifications while waiting for the delivery.
Other than that, everything was excellent. I’m extremely satisfied with my purchase and would definitely recommend the company to others.

Reply from Nicholasjohninteriors
Delivery was perfectly on time , beautiful lamp, would recommend

Reply from Nicholasjohninteriors
Esy to order
Lots of choice
Delivery on time
So happy with my side table, matches beautifully with the coffee table.
Thank you so much

Reply from Nicholasjohninteriors

Reply from Nicholasjohninteriors
Great customer service, quick to answer my questions re the product i was interested in.
Fast delivery, the delivery guys unwrapped and put the item together.
Very good service.

Reply from Nicholasjohninteriors
AVOID.....Do not buy from this company. Paid for expensive set of bedroom furniture, first piece arrived damaged. And customer service is terrible. Ask for an update when I will receive another and NO REPLY. So they have my money and won't reply or update on delivery.
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