Nicholasjohninteriors Reviews 

74
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, mentioning that items like dining tables and sideboards are beautiful and extremely well-made. Consumers are also very impressed with the delivery service, noting that orders arrive quickly and the staff is exceptionally polite, helpful, and efficient. They appreciate how the delivery team assembles furniture and removes packaging materials cleanly. However, some customers also noted occasional communication issues and minor delays regarding delivery updates or slow response times from support. A few people mentioned that it was difficult to get in touch with the team when trying to track their purchases.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, expressing satisfaction with their new furniture and... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and professional drivers.... See more

Service

Customers consistently report great satisfaction with the overall service, highlighting efficient... See more

Staff

People report high satisfaction and appreciation regarding the staff and delivery crew. Reviewers frequently... See more

Quality

Reviewers express high satisfaction regarding product quality, often describing their furniture and items as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having initially in previous review I gave this company 0 stars... I may have been abit premature in this, as I have now recieved my item ie malani cushion on the same day as I wrote the review.. I d... See more

Company replied

Rated 5 out of 5 stars

New ceramic top dining room table - great price, great service, very short lead time. I must give a special mention to the guys who delivered my table. They were very knowledgeable on the assembly an... See more

Company replied

Rated 5 out of 5 stars

Wonderful Sideboard, very good quality. Just love it! AND an EXCELLENT!!!! delivery service. Just wow, I am speechless how polite the boys were. Brought everything inside, check the sideboard if every... See more

Company replied

Rated 5 out of 5 stars

Nicholas John Interiors are true to their words when advertising their goods for sale. I have placed two orders with them to date and both orders were dealt with with professionalism and I was tr... See more

Company replied


Company details

  1. Furniture Store

Written by the company

At Nicholas John Interiors we provide a range of crystal, glass and mirrored furniture, as well as a variety of home accessories, mirrors and bespoke wall art. We have a fantastic range of statement and home lighting available both in store and online via our website, with free delivery on all lighting. If you are looking for a specific item for you home, simply ask and we can usually source it.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

74 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(74)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New ceramic top dining room table

New ceramic top dining room table - great price, great service, very short lead time.
I must give a special mention to the guys who delivered my table. They were very knowledgeable on the assembly and operation of the extending table - which was explained to me perfectly. I would certainly buy from Nicholas John Interiors again.

August 12, 2026
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Reply from Nicholasjohninteriors

Thank you so much for your lovely review! We’re so pleased you’re happy with your new dining table and the service you received. We really appreciate your recommendation and look forward to welcoming you back.

– Team Nicholas John Interiors

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Rated 5 out of 5 stars

Great price and delivery service excellent.

Really pleased with the price and service of the piece I ordered. It was cheaper than other websites and included delivery and unpacking which was brilliant. Great communication on delivery and a nice crew!

August 12, 2026
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Reply from Nicholasjohninteriors

Thank you for the lovely feedback! We’re so pleased you were happy with the value and service, and that our delivery team looked after everything for you. We really appreciate your support.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Handled my order efficiently and my beautiful dining table delivered in 2 days! Delivery was also excellent, both delivery men were so polite and did a great job assembling my table. Thank you so much.

August 9, 2026
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Reply from Nicholasjohninteriors

Thank you so much for your lovely review! We’re so pleased everything went smoothly and your beautiful dining table arrived so quickly. We’ll be sure to pass your kind words on to our delivery team too.

– Team Nicholas John Interiors

Rated 1 out of 5 stars

Terrible customer service and very poor…

Terrible customer service and very poor quality furniture!

August 4, 2026
Unprompted review
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Reply from Nicholasjohninteriors

We’re sorry to hear you’ve had a disappointing experience with us. We’d really like to look into this properly. Could you please provide your order number or contact details so our team can investigate what happened and get in touch?

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Fast delivery and fantastic customer…

Fast delivery and fantastic customer service

July 30, 2026
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Reply from Nicholasjohninteriors

Thank you for your lovely feedback! We’re so pleased you were happy with the quick delivery and the service from our team. We really appreciate your support.

– Team Nicholas John Interiors

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Absolutely fantastic experience

⭐⭐⭐⭐⭐ Absolutely fantastic experience!

The dining chairs are completely fab and look amazing in our home! On top of that, the delivery service was 5/5 stars. The delivery driver was super friendly, efficient, and exceptionally nice. He even went above and beyond by helping me assemble and install the chairs right then and there.

Top-notch service and quality products. Highly recommend!

July 23, 2026
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Reply from Nicholasjohninteriors

Thank you for such a lovely review! We’re so pleased the dining chairs look amazing in your home and that the delivery service made the experience even better. We really appreciate your recommendation!

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Excellent from start to delivery

Excellent from start to delivery!
I am so pleased with my beautiful new table. It was delivered so quickly and professionally.

Thank you for a wonderful service.

July 8, 2026
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Reply from Nicholasjohninteriors

Thank you for your lovely review! We’re so pleased you love your new table and that everything went smoothly from ordering through to delivery. We really appreciate your kind words.

– Team Nicholas John Interiors

Rated 3 out of 5 stars

Even though goods were in stock it…

Even though goods were in stock it still took 3 weeks then to arrive in a battered box, with a chip out of the base, however it's underneath so can't be seen
Purchase was a parasol base on castors

July 16, 2026
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Reply from Nicholasjohninteriors

Thank you for taking the time to share your feedback, and please accept our sincere apologies for your experience.

We aim to deliver in-stock items within 5–10 working days, but your order arrived on the 12th working day, and the packaging was not up to the standard we expect. We’re also very sorry to hear about the damage to the parasol base.

We have raised this with both our supplier and delivery partners so they can investigate the delay, packaging condition and damage. This is not the level of service we strive to provide, and we’re committed to making sure future deliveries are handled with greater care and communication.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Very efficient and professional service…

Very efficient and professional service and my client absolutely loved her desk. Delivery service very good too

June 4, 2026
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Reply from Nicholasjohninteriors

Thank you for your lovely feedback! We’re so pleased your client loved the desk and that everything went smoothly, including the delivery. We really appreciate your recommendation.

– Team Nicholas John Interiors

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Rated 5 out of 5 stars

Purchase of coffee table Looks great…

Purchase of coffee table Looks great excellent service.

June 4, 2026
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Reply from Nicholasjohninteriors

Thank you for your lovely feedback! We’re so pleased you’re happy with your new coffee table and the service you received. Enjoy your beautiful new piece!

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Great ordering process great product…

Great ordering process great product with great delivery!

May 25, 2026
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Reply from Nicholasjohninteriors

Thank you for your lovely review! It’s great to hear everything went smoothly from ordering right through to delivery, and most importantly, that you’re happy with your new piece.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

The delivery service was outstanding

The delivery service was outstanding, can’t thank the two men enough. And must say the chosen delivery company was an amazing decision for your company, the sofa itself is 10/10 but the smooth delivery process and the way they made sure to deliver the sofa up 4 flights of stairs and not once complained made it even better.

May 20, 2026
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Reply from Nicholasjohninteriors

Thank you so much for such a lovely review! We’re delighted you love your new sofa, and we’ll certainly pass your kind words on to the delivery team. It’s wonderful to hear they went the extra mile to make everything as smooth as possible. Enjoy your new sofa!

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Side Board

The product quality was outstanding, and I was genuinely impressed with the overall experience. The delivery was excellent and arrived well within the timeline promised by the company, which I really appreciated. The delivery company was also very professional they took away the packaging and cleaned up afterward, which made the whole process even more convenient and stress-free.

I also appreciated that they carefully inspected the products to ensure everything was in perfect condition before completion of the delivery. That level of attention to detail and customer care really stood out.

My only suggestion for improvement would be better communication during the delivery process. While the order arrived on time, it would have been reassuring to receive more updates or progress notifications while waiting for the delivery.

Other than that, everything was excellent. I’m extremely satisfied with my purchase and would definitely recommend the company to others.

May 18, 2026
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Reply from Nicholasjohninteriors

Thank you for such a thoughtful review! We’re so pleased you’re happy with your sideboard and that our delivery team took such good care of everything. We also really appreciate your feedback regarding delivery updates and will take this on board as we continue to improve our service.

– Team Nicholas John Interiors

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Rated 5 out of 5 stars

Delivery was perfectly on time

Delivery was perfectly on time , beautiful lamp, would recommend

May 15, 2026
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Reply from Nicholasjohninteriors

Thank you for your lovely review! We’re so pleased you love your new lamp and that everything arrived right on time. We really appreciate the recommendation.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Beautiful side table

Esy to order
Lots of choice
Delivery on time
So happy with my side table, matches beautifully with the coffee table.
Thank you so much

May 4, 2026
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Reply from Nicholasjohninteriors

Thank you for your lovely review! We’re so pleased your new side table looks beautiful alongside your coffee table and that everything went smoothly from ordering to delivery. Enjoy your new set!

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Great service

Great service , great communication and amazing sofa

April 21, 2026
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Reply from Nicholasjohninteriors

Thank you for the lovely feedback! We’re so pleased you love your new sofa and had a great experience with us. We really appreciate your support.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Great customer service

Great customer service, quick to answer my questions re the product i was interested in.
Fast delivery, the delivery guys unwrapped and put the item together.
Very good service.

April 17, 2026
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Reply from Nicholasjohninteriors

Thank you for your lovely review! We’re so pleased our team could help with your questions and that everything went smoothly through to delivery and assembly. We really appreciate your kind words.

– Team Nicholas John Interiors

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Rated 1 out of 5 stars

AVOID.....Do not buy from this company

AVOID.....Do not buy from this company. Paid for expensive set of bedroom furniture, first piece arrived damaged. And customer service is terrible. Ask for an update when I will receive another and NO REPLY. So they have my money and won't reply or update on delivery.

April 1, 2026
Unprompted review

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