Zak Marklew and Ari Sabatino guided a tech worker, who rarely changed jobs, land quickly into a new employment position. Zak brought me to the best employer for my senior level skillset. Ari assisted... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The only recruiter who made me feel like a person and not a business asset. Transparent about jobs, employers and salaries, went above and beyond to prepare as much info as possible for interviews and... See more
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My experience from start to finish was brilliant. I worked with Selina and I honestly have never worked with a recruiter who is so detail oriented. I feel like she understood exactly what I was lookin... See more
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I was fortunate that I came in touch with Sebastian Mann. Sebastian is outstanding in what he does but more importantly I highly appreciated how he conducts himself. He makes time for you to really... See more
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Company details
Written by the company
Nigel Frank International, a Tenth Revolution Group company, is the recognized global leader in Microsoft recruitment. Founded in Newcastle-Upon-Tyne, England, in 2006, and dedicated solely to Microsoft Dynamics professionals, Nigel Frank operates from over 20 offices that span North America, EMEA and Asia Pacific. The company delivers permanent and contract Practice Leads, Architects, Developers, Consultants, Technical Consultants and Project Managers across Microsoft’s Intelligent Cloud, Modern Workplace and Business Applications areas to Microsoft partners and Microsoft’s enterprise and SME customer base.
Written by the company
Contact info
Fourth Floor, Aldgate House, 33 Aldgate High Street, EC3N 1DL, London, United Kingdom
- customerexperience@nigelfrank.com
- www.nigelfrank.com
Streamline your Microsoft hiring
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Paurvi Patel has been a pleasure to…
Paurvi Patel has been a pleasure to work with. She has consistently been thorough in her communication, provided excellent support and is a true pleasure to work with on various matters. I look forward to continuing to work with Paurvi in the future!
April 2, 2025
Reply from Nigel Frank International
Hi Jennifer,
We're excited to hear you worked well with Paurvi, and she kept in communication throughout the process. Good luck in your new role.
The Customer Experience Team
Nigel Frank was always good, but has gotten better
I've worked with NF for a number of years. You've definitely become far easier to work with. I like the way you've streamlined your on-boarding process. I also enjoy working with Troy Goddard. He seems very professional--and a step ahead of the game.
February 26, 2025
Reply from Nigel Frank International
Hi David,
It is important to us that we provide a high standard of professionalism and make the process simple for our candidates, so it's wonderful to read that you find this to be the case with Troy.
The Customer Experience Team
Excellent service from Jasper Wigmore
Jasper Wigmore handled the entire process professionally and courteously. He was informative and supportive without being overbearing or pushy. I'm really thrilled to be starting a new role in the next month.
April 18, 2025
Reply from Nigel Frank International
Hi Stephen,
Our aim is to provide a professional service whilst also being supportive throughout, so we're thrilled to read you found this to be the case with Jasper.
The Customer Experience Team
My recruiter did a great job.
My recruiter Anthony Mei contacted me about a contractor job and after we discussed it in detail he submitted me for the position. I got an interview within a couple of day and was told I got the job very soon after the interview. He has kept in contact with me every step of the way. I am happy with him and with the company.
April 12, 2025
Reply from Nigel Frank International
Hi Sandra,
Providing our candidates with a high standard of communication is very important to us, so it's brilliant to see you found this to be the case with Anthony. We wish you the best of luck in your new role.
The Customer Experience Team
Reply from Nigel Frank International
Hi Bjorgvin,
Thank you for your 5-star review. We're delighted to read that you found the team friendly and communicative throughout the process.
The Customer Experience Team
Complies to GDPR.
I had issues with them keeping calling me up. After their feedback to my Trustpilot review, i sent them a GDPR-request to delete my info, which they confirmed.
I've upgraded the review from one to three stars.
April 9, 2025
Unprompted review
Reply from Nigel Frank International
Hi Erik,
We are sorry to hear your comments. Can you please contact us at customerexperience@tenthrevolution.com with your details? We can pass this information on to our privacy team, who will be happy to unsubscribe you from receiving any further contact from us.
Thank you,
The Customer Experience Team
Update: Hi Erik,
Thank you for reaching out to us with your details. The privacy team have confirmed that your information have been removed from our database and have reached out to you to confirm this. If you need any further assistance, please do not hesitate to contact us.
The Customer Experience Team
Great and professonal experience
Great initial profiling versus the requirements of the job. Timely actions in evaluating my profile and submitting my CV. Regular follow up with Kyndryl and credible feedback regarding the job application status.
December 17, 2024
Reply from Nigel Frank International
Hi Constantinos,
Here at Nigel Frank, it is very important to us that we work hard for our candidates to find them the best possible work, so your comments mean a lot to us.
The Customer Experience Team
Genuine and kind support from Malissa…
Genuine and kind support from Malissa helped med me through the whole interview process. She made me feel confident in myself and I’ll be always fretful for that.
April 5, 2025
Reply from Nigel Frank International
Hi Pragati,
Amazing feedback for Melissa, thank you for sharing! We're thrilled to read that you found her to be supportive throughout the process.
The Customer Experience Team
Best communication and feedback
Feedback and communication, even when it was not needed.
April 5, 2025
Reply from Nigel Frank International
Hi Thomas,
It's important to us that we provide a high standard of communication throughout the process so your comments mean a lot to us.
The Customer Experience Team
Nigel Frank helped me to get a new job…
Nigel Frank helped me to get a new job as a Microsoft BC Consultant. Jerron was exceptionally kind, well-organized, and approachable throughout the process. The entire application journey was smooth, and they were very accommodating with my availability. Overall, it was a great experience working with Nigel Frank!
March 30, 2025
Reply from Nigel Frank International
Hi
Thank you for your 5-star review. It's brilliant to hear you worked well with Jerron and you found them to be kind and approachable throughout the process, making it smooth for you.
The Customer Experience Team
I consider myself to be a very…
I consider myself to be a very proficient individual. My experience with Nick has been that and more. From our very first interaction, Nick has been professional, concise with his communication and very forth coming. I appreciate that he actual read through my credentials prior to first telephone conversation and had selected opportunities that matched exactly what I was looking for.
March 29, 2025
Reply from Nigel Frank International
Hi Andrea,
We're delighted to hear that you found Nick to be professional and offer a high standard of communication. In addition to this, it's great to hear he was able to find you a role that matched what you were looking for.
The Customer Experience Team
NFI Recruitment Feedback
In general, we receive good candidates from Nigel Frank. As per numerous surveys completed though the rates are extremely high. A further point of note is that I understand that Nigel Frank will also endeavour to obtain the best package for their candidates however Mint will always determine the CTC Offering and do not operate on an expected CTC proposed. On occasion the process can also seem a bit rushed, almost pushy. Overall, though, the experience was positive, however.
April 1, 2025
Reply from Nigel Frank International
Hi Allan,
Comments like this help us to constantly improve our process, and will be passed onto senior management, so thank you for leaving feedback. We're pleased to hear that you had a positive experience with us and the team provided you with suitable candidates.
The Customer Experience Team
Reply from Nigel Frank International
Hi Yongky,
It means a lot to us to know you found our team offered great support throughout the process.
The Customer Experience Team
Outstanding results
Outstanding results! They pinpointed the ideal job for me, and the communication was both efficient and pleasant. The entire process was smooth and professional.
March 18, 2025
Reply from Nigel Frank International
Hi Hans,
Here at Nigel Frank International, it is very important to us that we work hard for our candidates to find them the best possible work, so your comments mean a lot to us.
The Customer Experience Team
The service you provide is exceptional
The service you provide is exceptional, far better than any other agents I have worked with. Plus, you provide fantastic follow-up check-ins to ensure the job is working out well.
March 18, 2025
Reply from Nigel Frank International
Hi Thomas,
Thank you for your 5-star service. It is important to us that we provide a high standard of communication with regular check-ins, so your comments are wonderful to hear.
The Customer Experience Team
Plesant Team and Transparency
Plesant Team and Transparency
I had an interview with client, the Nigel Frank International team very transparency and pleasantly arranged that. Very professional team...
March 18, 2025
Reply from Nigel Frank International
Hi Ramasubramanian,
It means a lot that you found the team professional and transparent during your process. Thank you for your 5-star review.
The Customer Experience Team
Great communication!!
Great communication and very regular updates on the positions I had been put forward for. No chasing required on my part at all. Understood fully what type of position and company I was looking for and ensured the companies and positions they put me forward for met that remit
March 15, 2025
Reply from Nigel Frank International
Hi,
We take great pride in maintaining excellent communication with our candidates and dedicating the time to fully understand which roles align best with their skills. We appreciate your feedback and thank you for the 5-star rating!
The Customer Experience Team
Very professional during the whole…
Very professional during the whole recruitment process.
A big thank to Feven for the help and care during the process.
March 13, 2025
Reply from Nigel Frank International
Hi Arben,
We sincerely value your feedback and are pleased to hear that you found Feven and the team professional and supportive during the recruitment process.
The Customer Experience Team
Great experience
Ellie Lawrence never gave up on finding my perfect position. She was always polite, friendly, and professional. I couldn't have asked for a better partner to help me with my career.
March 11, 2025
Reply from Nigel Frank International
Hi,
Congratulations on securing your ideal job role! We are pleased that Ellie was instrumental in your career journey and that you found her to be both friendly and professional throughout the process. Good luck with everything.
The Customer Experience Team
Very personal and caring involvement…
Very personal and caring involvement for me as a client.
March 8, 2025
Reply from Nigel Frank International
Hi Emil,
Thank you for your kind words, we really appreciate you leaving us 5 stars!
The Customer Experience Team
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