NIKKIE Reviews 207

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1.8

Clothing Store

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1.8

Poor

207 reviews

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Replied to 91% of negative reviews

Typically replies within 2 weeks

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Dec 8, 2025

I ordered some items from your website…

I ordered some items from your website while they were on sale, and I made sure beforehand that they could be shipped to Norway. After a week, I received a notification that my package had been delivered, but it turned out it had been delivered to an address in the Netherlands. I live in Norway, and I provided my correct address very clearly.
I contacted customer service and was told that the package had been returned to you, and that if I still want the items, I have to place a new order on the website and pay the shipping cost again. The items are also no longer on sale.
This is an absolutely ridiculous and unacceptable situation. I’ve never experienced anything like it.

December 6, 2025

Unprompted review

Reply from NIKKIE

Dec 11, 2025

Dear Nelli,

Thank you for your review.

We are sorry to hear that the package was returned by DHL. Our apologies!

Unfortunately, we are unable to resend your order. However, I see that the item you ordered is still available online at the same discount. You can therefore reorder the item for the same price.

Hopefully, your order will be delivered correctly next time.

Have a nice day!

Kind regards,
Team NIKKIE

Jun 12, 2025

Very bad quality

Very bad quality
Not worth the money
It’s my first and last buy!

June 12, 2025

Unprompted review

Reply from NIKKIE

Jun 18, 2025

Dear Truus,

How sad to read that you are not happy with the quality.

Unfortunately, we cannot find any email or information about this complaint. We would like to get in touch with you. Can you send us an email with the order number and a picture of the complaint? We would like to take a look at your complaint and look for an appropriate solution.

You can reach our customer service team by email at webshop@nikkie.nl.

Our apologies for the inconvenience!

Kind regards,
Team NIKKIE

Updated Jan 27, 2024

Very bad Customer Support

Very bad Webshop for Customers.
They hook the People, don´t care about them and just let me without an Answer about my Points and Voucher for weeks now
I have a Membership for over six Years now, after they hooked me with my last Voucher i earned with Points. You buy something, take your 10% Voucher and they share the 10 Percent Voucher through all articles you buy!!!!!!!

Asking them about this, they answer me two weeks later that they don´t now what i want from them.

Never again the Nikkie Webshop it is very unprofessionell.

January 27, 2024

Unprompted review

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