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Nirvana Brewery Reviews 

349
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious taste, refreshing flavours, and wide variety of non-alcoholic beers available for purchase. Consumers often emphasize the overall product quality and note that the website ordering process is straightforward, efficient, and very convenient. Shoppers regularly mention that parcels arrive promptly and items are securely packed in eco-friendly materials for safe transit. Some reviewers were not happy with frustrating delivery delays and poor tracking issues caused by the chosen courier service. A few people also mentioned personal preferences for traditional glass bottles over cans or expressed disappointment regarding specific container sizes.

What people talk about most

Quality

People report positive experiences with quality, expressing high satisfaction with the delicious taste and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing satisfaction with prompt and... See more

Service

Customers had positive experiences with service, frequently highlighting fast and efficient delivery, helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love the 0% beer selection from Nirvana Brewery, especially their Lager and Pilsner. They are so refreshing with no horrible after taste that you get with some low and no alcohol b... See more

Company replied

Rated 5 out of 5 stars

Having come across the Nirvana brewery wares on a recent meal out. Decided to buy some for home. Ordered through the website which was an easy process to register and make selection, immediately recei... See more

Company replied

Rated 5 out of 5 stars

Always well packed in eco friendly packaging, the beer although alcohol free is really tasty and extremely enjoyable. I am trying to introduce family and friends because I feel it is very important to... See more

Company replied

Rated 5 out of 5 stars

The beer is lovely and is very reasonably priced. I like the fact that it comes in 500ml bottles (so almost a pint) and deliveries are prompt. On the odd occasion where the order has been a bottle sho... See more


Company details

  1. Brewery
  2. also in
  3. Beer Distributor
  4. Beer Store
  5. Brewpub

Written by the company

The UK's first dedicated alcohol-free brewery. Nirvana are the definitive experts in no/low alcohol, and have been brewing award-winning beers under 0.5% ABV from their East London brewhouse since 2016.

Taste guarantee!

Love it or your money back

Love it or your money back
Order any box of Nirvana beer and if you don't love the taste we will refund your the cost of your first case.

Contact info

4.8

Excellent

TrustScore 5 out of 5

349 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(349)

203 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really great all round!

Really great radler style beers that feel like being on holiday. Great value, delivery speedy and as expected. Will definitely be ordering again soon

July 20, 2026
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Reply from Nirvana Brewery

So glad to hear it! Thank you

Rated 5 out of 5 stars

At last there’s a brewery producing…

At last there’s a brewery producing delicious alcohol free beers. I’m so happy to have discovered your wonderful beers.

July 17, 2026
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Reply from Nirvana Brewery

And we're so glad you found us! We really appreciate the lovely review, thank you!

Rated 5 out of 5 stars

Excellent service and product

Excellent service and product!
There was a delivery problem with one of the parcels which wasn't the seller's fault. However - Nirvana service were very responsive and got a replacement for the missing parcel sent out immediately and without fuss.

July 14, 2026
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Reply from Nirvana Brewery

I'm glad we could get it sorted for you - thanks so much for your positive feedback!

Rated 5 out of 5 stars

Excellent low alcohol beers with good flavour

With a bit more time, I came to like these beers so thought I should revise my review. Nirvana sent me some IPA so I was able to try that. The flavours are subtle but quite complex and satisfying. The porter is good with quite prominent coffee notes. The bitter is nicely balanced. The IPA could be a bit more hoppy but is very acceptable. Compared with other low alcohol beers, they are very good and I'll be buying more from Nirvana. Original review follows:

I had a mixed intro case. The beers are pleasant enough but the flavours are rather bland. The lagers are more successful than the darker beers. Grapefruit and lemon lagers are refreshing drinks in hot weather but don't seem to taste of beer! I was hoping to try the IPA but it wasn't included.

July 16, 2026
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Reply from Nirvana Brewery

Hi David, I am sorry to hear that the beers didn't quite hit the spot. We strive to brew the best tasting alcohol-free beers we can, so are disappointed to hear that this wasn't your experience. But we always value customer feedback which we will pass on to our brewer.
Apologies you didnt get the IPA in your mixed box this time. Sometimes the selection of beers differs depending if there are any out of stock items, and we apologise that you missed out on that one. One of the team will be in touch directly to see if we can address this for you.
Thanks for sharing your feedback and for giving Nirvana beers a try!

Rated 5 out of 5 stars

Keep up the great work

Always well packed in eco friendly packaging, the beer although alcohol free is really tasty and extremely enjoyable. I am trying to introduce family and friends because I feel it is very important to back small family run businesses. Keep up the great work 🎉🍻

July 16, 2026
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Reply from Nirvana Brewery

Thanks so much for your positive feedback and support of our business. It really means a lot!

Rated 5 out of 5 stars

Tasty.

Very refreshing.

July 13, 2026
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Reply from Nirvana Brewery

Thanks so much for the review!

Rated 5 out of 5 stars

Love the cloudy lemon lager

Love the cloudy lemon lager. So refreshing on a hot day and alcohol free.
Perfect- have recommended to my friends ☺️

July 14, 2026
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Reply from Nirvana Brewery

So glad to hear it, your positive review really means a lot to us!

Rated 1 out of 5 stars

Absolutely awful

Absolutely awful . Their choice of carrier and next to non existent customer service attributing to this .
The tracking timeline of my shipment said had been held at inbound gateway .
I heard nothing from DHL regarding this , I contacted them twice asking what was happening and why they were holding my delivery hostage as had been over two weeks since my order , all I got were two emails asking me to check my safe place and with neighbours ??!???? Do you think if I hadn’t I would be contacting you ?? My god it’s not hard !!! However YOU have my package and seem to be refusing to deliver . Or their tracking is woefu, no matter , I am still without my order .
My next port of call was to contact Nirvana , I have heard nothing !!!!
Is this a scam ???!??
AVOID !!!

July 13, 2026
Unprompted review
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Reply from Nirvana Brewery

Hi Jill, I'm so sorry to hear of the problems with DHL. I understand its super frustrating when this happens and we're very disappointed that it's spoiled your experience of buying Nirvana beers.
We will always do what we can to find a solution and get your order reshipped as soon as possible if you get in touch with us as soon as theres an issue. We are a small team but do respond personally to every customer service case.
As we only received your email about this yesterday we weren't aware of the issue until then, but I understand someone from the team has now replied with a resolution. Please do check your inbox.
Thanks for giving us a try in the first instance and I hope that you still get to try Nirvana beers and that you enjoy them.

Rated 5 out of 5 stars

Great experience.

Great experience.
Easy online ordering, tracked delivery, arrived well packaged and in perfect condition.

July 6, 2026
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Reply from Nirvana Brewery

Glad to hear it! Thanks for the lovely review, it means a lot to us as a small business.

Rated 2 out of 5 stars

I would like to give you a good review…

I would like to give you a good review but unfortunately thanks to DHL I still haven't received my parcel. It appears my address i
s unobtainable and when they sent me the photo of where they tried to deliver it they showed me an industrial estate nowhere near where I live. I have complained to DHL and they have promised me my delivery should arrive today. I'm not holding my breath.

Addendum : My delivery was supposed to be here on the Wednesday, it finally arrived the following Monday. The beer is really good so nothing against Nirvana but looking at other reviews I don't seem to be the only one that has had a problem with DHL.

July 7, 2026
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Reply from Nirvana Brewery

Hi Richard, I'm so sorry to hear about the issues with DHL delivering your parcel. We will look into this straight away and come back to you with an update. Please do always reach out to us at hello@nirvanabrewery.com if you experience any delays or issues with your delivery, and one of the team will always be on hand to help.
Hope that you enjoy the beers when they arrive! Thank you for giving us a try.
*Quick update - I understand your parcel was delivered shortly after this. Please do get in touch if you have any other issues.*

Rated 5 out of 5 stars

Great beer

Great beer, great customer service. My absolute favourite low/no alcohol brewery.

July 7, 2026
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Reply from Nirvana Brewery

Thank you so much for the lovely review! Delighted that you are enjoying the beers :)

Rated 5 out of 5 stars

Great summer drinks

Great product, lemonade & the grapefruit are my favourite. The pils & Bavarian are good too, nice for drinking in the sun, with no hangover the next day

June 30, 2026
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Reply from Nirvana Brewery

Delighted to hear it! Thanks for taking the time to share your positive feedback.

Rated 3 out of 5 stars

The beers themselves are fab

The beers themselves are fab! What is not great is that I ordered a "gift box". The box was delivered with no external packaging, and covered in postage labels, so it was ungiftable as I didn't want to gift a torn box (box tore when I removed the labels).

I have been in touch directly with the company, but no one has had the courtesy to reply.

So I can only give them three stars - for the drink, and easy delivery. Customer service and well packaged product is poor.

June 30, 2026
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Reply from Nirvana Brewery

Hi Sophie

We are sorry to have not replied sooner to your email. As a small team we are covering a lot of bases and sometimes it takes a little longer to respond, however we do aim to get back to every email with a personal response. We did receive your message last week and someone from the team will come back to you very shortly.

As for the issues with the labels on the outside of the taster packs, we do have a statement about this in the images for the product listing. We try to minimise extra packaging and so have branded the inside of the box for this reason. However your feedback is valuable and we are looking at how we can offer a gifting option at checkout for those that require an outer bag.

Thanks for giving us a try and for passing on your feedback. Glad that the beers went down well, thanks for your kind words about them.

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