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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its thoroughness and efficiency from start to finish. Many appreciate the detailed reports provided, often delivered quickly, and the staff's helpfulness in explaining key findings clearly. The communication is frequently described as outstanding, professional, and reassuring, making the overall user experience smooth and easy to understand. Reviewers also commend the quick response times and the staff's friendly, approachable demeanor, which contributes to a very pleasant interaction. The company's professionalism and willingness to go above and beyond for clients are frequently noted, leading many to highly recommend their services.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising the professionalism, attentiveness,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Customer service

Consumers find customer service to be positive, highlighting outstanding and professional communication... See more

User experience

Users describe positive interactions with the user experience, highlighting the detailed and comprehensive... See more

Response time

People report positive experiences with response times, highlighting the swiftness and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jeremy conducted our survey and was extremely thorough, and a very detailed report was provided. He rang to talk me through the report and explained all the key findings in good detail and made recomm... See more

Company replied

Rated 5 out of 5 stars

Excellent service, honest opinion when i taught i needed a level 3 survey and he even provided contact details for me to check with. His Level 2 survey was great and conducted with industry wide equip... See more

Company replied

Rated 5 out of 5 stars

Jeremy was great to work with. We booked Jeremy needing our survey completed as soon as possible, and from booking to completion to report being issued was less than two weeks, a brilliant service. Je... See more

Company replied

Rated 5 out of 5 stars

Jeremy delivered an excellent service. The process was both quick and efficient, and he explained the report in clear, detailed terms that were easy to understand, even without much knowledge of build... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Surveyor

Written by the company

niSurv Chartered Surveyors specialise in providing private home buyers with RICS HomeBuyer surveys. This allows you to find out what the true condition of your potential new home is before you commit to buying it. We can carry out surveys within a 25 mile radius of Lisburn, Belfast and Newcastle in Northern Ireland.


Contact info

5.0

Excellent

TrustScore 5 out of 5

517 reviews

5-star
4-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Highly Recommend

We were very pleased with the service provided by Jeremy. He was knowledgeable and extremely helpful throughout the process. We felt well supported from start to finish and would happily recommend his services.

May 30, 2026
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Reply from niSurv

Thanks Eimear, it was my pleasure and thank you for the review. Kind regards, Jeremy

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Rated 5 out of 5 stars

Comprehensive survey and report

Comprehensive survey undertaken turning up when they said they would. The report was detailed providing clear actions and proposed maintenance activities.

Throughout the process communication was appropriate and professional throughout.

May 28, 2026
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Reply from niSurv

Thanks for the review Shane, it was a pleasure working with you. Regards, Jeremy

Rated 5 out of 5 stars

Excellent service (home buyer survey level 2)

We requested a Home Survey level 2 for our onward purchase.

The survey itself was very detailed and comprehensive. Jeremy was excellent and gave me a rundown of the report before receiving it and summarised everything very well.

They took the time to answer queries I had in subsequent follow up calls, and we are very appreciative of that in particular.

I would highly recommend niSurv for a home buyer survey.

May 26, 2026
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Reply from niSurv

You are very welcome, and thank you for your kind review, regards, Jeremy.

Rated 5 out of 5 stars

Excellent Surveying Service

The booking and payment process was very straightforward, and Jeremy provided a great service. He was very thorough, and had the report to me very quickly afterwards.

May 21, 2026
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Reply from niSurv

Thanks for the kind review Lauren. Regards, Jeremy

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Rated 5 out of 5 stars

Thorough and Reliable Surveyor

We had a great experience with Jeremy, who was reliable throughout the process. We initially reached out for a quote and lead time, to which Jeremy was honest with us and didn't try to up-sell an enhanced service when it wasn't required for our situation. Jeremy carried out the survey on the agreed date and submitted the report to us 2 days later. Prior to submitting the report he rang us to talk through his findings and explain any aspects of the survey we were unsure of. Would highly recommend his services.

May 7, 2026
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Reply from niSurv

Thanks Eva, that's kind of you to say and it was a pleasure working with you too. Kind regards, Jeremy.

Rated 5 out of 5 stars

Couldn’t have asked for better

Jeremy conducted our survey and was extremely thorough, and a very detailed report was provided. He rang to talk me through the report and explained all the key findings in good detail and made recommendations on what to do next. Overall, we were very happy and couldn’t have asked for better service.

April 30, 2026
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Reply from niSurv

Hi Aine, it was my absolute pleasure. Kind regards, Jeremy.

Rated 5 out of 5 stars

Can't recommend niSurv enough

Can't recommend niSurv enough. They recently did a level 2 survey on a house I am buying. Jeremy was so friendly and easy to speak to. He completed the work and report promptly, and he explained it to me highlighting the main arears of concerns and who I should speak to get works done Thank you so much.

April 29, 2026
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Reply from niSurv

Thanks for the very kind review, I'm glad you had a positive experience. Kind regards, Jeremy.

Rated 5 out of 5 stars

Great experience

Great swiftness, communication and clarity, Thanks!

April 29, 2026
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Reply from niSurv

Thank you, I’m glad I was able to help. Kind regards Jeremy.

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Rated 5 out of 5 stars

Jeremy delivered an excellent service

Jeremy delivered an excellent service. The process was both quick and efficient, and he explained the report in clear, detailed terms that were easy to understand, even without much knowledge of building surveys. I would highly recommend him.

April 28, 2026
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Reply from niSurv

Hi Bridgeen, thanks for the review, it was an absolute pleasure working with you too. Kind regards, Jeremy.

Rated 5 out of 5 stars

We had the best experience using niSurv.

Jeremy was very efficient, responded very quickly, and was very friendly! The report was very detailed, and he even called the client to explain its contents! He was very polite and friendly!
We are happy with this service!

April 23, 2026
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Reply from niSurv

You are very welcome, kind regards, Jeremy

Rated 5 out of 5 stars

Quick and Easy service

They were quickly able to supply us with a quote, the online portal made it easy to follow along. Quick organisation of the survey and have been available for any questions we have had.

April 22, 2026
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Reply from niSurv

Thanks Reece, I’m glad we wee able to help. Regards Jeremy

Rated 5 out of 5 stars

Great service

Great service, friendly guy, an in depth report and good price

April 15, 2026
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Reply from niSurv

Thanks for your review Daniel, it was my pleasure. Kind regards, Jeremy.

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Rated 5 out of 5 stars

Jeremy provided an excellent detailed…

Jeremy provided an excellent detailed survey of a property for us. He was professional and also followed up with phone calls Highly recommend

April 16, 2026
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Reply from niSurv

Thanks Catherine, it was my pleasure. Regards, Jeremy.

Rated 5 out of 5 stars

Very Professional

The level of communication was outstanding. It was great to meet a professional that uses tech to make the experience of getting your home surveyed so much easier. The website was easy to use and the login to see progress and leave messages was very useful. thank you very much. Very professional, and attentive.

March 28, 2026
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Reply from niSurv

Thanks Brendan, that's kind of you to say. Kind regards, Jeremy

Rated 5 out of 5 stars

Highly recommend 👏

I can’t recommend Jeremy highly enough. He was the only surveyor who took the time to call and walk me through everything in detail, answering all of my questions and really putting me at ease as a first-time buyer. His survey was incredibly thorough (maybe not the estate agent’s favourite!) but it gave me complete confidence that I was making the right decision. I will be recommending him to anyone I know purchasing a home.
Thank you Jeremy ☺️

January 27, 2026
Rated 5 out of 5 stars

Great Service

Easy to book through the online portal. Jeremy was very helpful in discussing the report and it was made available in a timely fashion after the survey date.

March 26, 2026
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Reply from niSurv

Thankyou, it was my pleasure, regards, Jeremy

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Rated 5 out of 5 stars

Excellent service

Excellent service, honest opinion when i taught i needed a level 3 survey and he even provided contact details for me to check with. His Level 2 survey was great and conducted with industry wide equipment's, report was easy to download and Jeremy phoned to discussed the points. He was happy to reply to further queries weeks after the survey.

February 24, 2026
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Reply from niSurv

Thanks for your kind review, it was my absolute pleasure. Kind regards, Jeremy.

Rated 5 out of 5 stars

Super service

Professional service with clearly explained outcomes and detailed report

March 4, 2026
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Reply from niSurv

Thanks for your kind review, regards Jeremy.

Rated 5 out of 5 stars

niSurv’s arrangement of Level Two RICS home survey.

niSurv was very efficient and timely in getting back to me following my request from its website for a Level Two RICS home survey on a property I am buying in NI. niSurv’s use of automated form filling over the internet saved time speaking to a clerk over the ‘phone. The property survey was arranged through the property’s selling estate agent without any input from me, though it has not yet taken place.

March 1, 2026

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