Nöa and Nani Reviews 

6,850
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 245 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and securely packaged items that consistently arrive well ahead of schedule. People also love the sturdy furniture, noting that the products look absolutely fantastic in their homes. Buyers highlight that everything is very simple to assemble following clear and helpful instructions. Some reviewers were not happy with missing parts, broken components, or damaged items discovered immediately upon opening the shipping boxes. Consumers also mentioned significant difficulties with customer support when trying to resolve these problems, noting slow responses and unhelpful service.

What people talk about most

Product

People report positive experiences with product, noting that items arrive in perfect condition and look great... See more

Quality

Reviewers mention positive feedback about quality, noting that the furniture is sturdy, durable, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting prompt arrivals... See more

Order

Consumers find order experiences to be very mixed, with a strong divide in satisfaction levels. Many... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased a bed in the past, and nore recently some drawers for storage under. Very reasonably priced, clear instructions for assembly (very ikea-like!) and parts usually come with some extra for... See more

Rated 5 out of 5 stars

I bought an Otto 2 + 3 drawer chest which was missing a part, contacted them and resolved in a matter of days, excellent customer service as they even monitored delivery of missing part and kept me in... See more

Rated 5 out of 5 stars

Great company! The bed we ordered is fantastic quality. I received emails from customer service to update me on my order and delivery times (without prompting). Everything was packaged securely, and e... See more

Rated 5 out of 5 stars

We bought a lovely (great price), fantastic quality ottoman bed for my son's room. Unfortunately, a piece was missing - I contacted the office and they sent a new piece out promptly. Brilliant custo... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Online Marketplace

Written by the company

Dedicated to providing families with thoughtful, functional and gorgeous furniture, Noa & Nani has everything you need to make your house a home. From imaginative children’s beds to chic living room pieces, our website features an abundance of beautiful designs to suit all your family’s needs.


Contact info

4.2

Great

TrustScore 4 out of 5

7K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(6,850)

224 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful delivery service & aftercare

I have ordered my son’s shorty cabin bed with mattress and I received the bed on the prearranged day, but the delivery driver didn’t have the mattress. 4 days later and lots of back & forth with the company I’m still waiting for my sons mattress, which has been super inconvenient.
Based on my experience I’d not buy from them again.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Happy Customer

The bed arrived in such a small box and with such small light pieces, that I was skeptical at first. However, the bed put together fairly easy with all the tools provided and was sturdy enough. My only complaint is that it is a little low in height but it fits perfectly into the small box room I bought it for and does the job it is intended for.

Mattress was delivered rolled up for easy delivery and transport. Also on time as specified. You need to open it ip and air it out to all to swell to its intended size. The Mattress fits the Otis bed perfectly and on initial use I have found it soft and comfortable. It also has a Mattress protection you can remove and wash.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. Item was sent in super quick time. The bed is great quality and exactly what our son needs as a step up from cot bed to single bed.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality well-made furniture

Products that are good quality and very well thought out for stylish family living. We bought a desk and it came well packaged and was easy to assemble. The painted finish was lovely and smooth. It feels very durable and great quality to withstand being in a child’s bedroom.

March 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Really happy with our purchase

We ordered the Gustav Folding Dining Table with Drawer in Classic White. We’re really happy with our purchase. It was easy to put together and feels very sturdy. We have a small one bedroom flat, so the fact that it folds was a key selling point. Delivery was quick too.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Would use again!

Bought a wooden daybed, was the cheapest I could see (had hunted around a lot) and it arrived quickly. Was really easy to put together, full instructions provided and boxes all numbered clearly. Really impressed with the service! Thank you very much, would buy again!

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with the purchase

Very happy with the purchase. My son loves playing around it and pulling himself up on it, he’s 11 months old. The corners are rounded for safety which is great but the middle shelf is not and he bumped himself there already. That’s the only thing that could be improved.

April 29, 2026
Unprompted review
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Rated 1 out of 5 stars

Damaged goods and No Customer Service!

I placed an order from this company and it arrived damaged with scratches, gouges, flaking paint and chips/chunks taken out of a lot of the pieces of the bed frame (not what you expect for a brand new product). I have spent a month trying to get any compensation or support from the company and have been met with silence. I would honestly advise people to steer clear as any issues you may have won’t be resolved the customer service is non existent. Please don’t make the same mistake I did.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great services

Great services, the bed frame was delivered quickly. It was quick and easy to assemble. It’s strong enough to even hold an adults weight surprisingly. Instructions for assembling were clear and easy so saved us time and hassle.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

I found Noa & Nani by chance

I found Noa & Nani by chance when looking for smaller size bunk beds. They have a fantastic range of products to choose from with really good prices. The ordering process was easy and different options were available for delivery. The bunk beds arrived on the day stated and were packaged well, very easy to follow instructions on how to put the beds together. Great products and recommended, I will definitely use this company again.

April 18, 2026
Unprompted review
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Rated 1 out of 5 stars

Very poor company

Very poor company. Customer service is terrible. Their products are even worse and horrendous quality. Buy elsewhere to avoid disappointment!

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Storage Bench

We purchased a storage bench through Noa and Nani. The item was good value and delivery was prompt, with good communication throughout.

April 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Great quality time after time

We have bought both a noa and nani bunk bed and more recently a TV side table. The quality is amazing. The wood is heavy and solid. I feel secure in the knowledge that the products will last and also withstand 3 young children! Lovely design, with secure attachments. I was able to put all together on my own.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Good quality and finish

Good range of products, very pleased with quality of the item I purchased. Prompt delivery and good communication from customer service with a query. Recommend!

April 13, 2026
Unprompted review

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