Nockolds  Reviews 

986
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and knowledgeable staff, highlighting their exceptional legal expertise and supportive, friendly approach during stressful times. People also greatly appreciate the swift communication, efficient service, and seamless translation assistance provided throughout various legal procedures. Though some reviewers experienced delays, mentioning issues with managing timeline expectations and administrative time frames. A few consumers felt that communication could be improved regarding specific case details, noting occasional oversights in documentation. Many reviewers noted that these minor hiccups occasionally made the overall house purchase process slightly more complicated than anticipated.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as consistently professional, knowledgeable,... See more

Service

Users describe positive interactions with service, highlighting professional and knowledgeable support across... See more

Customer service

Consumers find customer service to be exceptionally positive and professional. Reviewers frequently highlight... See more

Response time

Customers had positive experiences with response_time, consistently highlighting prompt, clear, and efficient... See more

User experience

Clients share positive opinions on user experience, describing it as seamless, hassle-free, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Both Jas and Lynn have been amazing throughout a long drawn out, sensitive family matter. Their knowledge and understanding of my situation made me feel at ease during a very hard time for myself and... See more

Company replied

Rated 5 out of 5 stars

Used Nockolds for conveyancing. Professional service from start to finish with regular updates keeping us duly informed. Dawn Goldie was professional throughout. Upfront with the fees and the aid... See more

Company replied

Rated 5 out of 5 stars

Nockolds keep delivering time and time again. I have dealt with multiple members at Nockolds on many aspects of corporate and personal law, and they have always been professional, knowledgeable, an... See more

Company replied

Rated 5 out of 5 stars

Dearest London Nockolds Team, namely: Mario, Emily and Rachel! Thank you so, so much for your professionalism, expertise, and for being quite simply the loveliest lawyers to work with. Today marks a b... See more

Company replied


Company details

  1. Lawyer
  2. Employment Attorney
  3. Family Law Attorney
  4. Law Firm
  5. Legal Services
  6. Real Estate Attorney

Written by the company

Nockolds is an award winning leading law firm which is proud to have received many accreditations and awards over the years which reinforces the enthusiasm and passion in every member of the team to provide the very highest standard of legal advice and client care to its clients.

Nockolds' Commitment to Client Service

Written by the company

We're committed to our client satisfaction
We pride ourselves on building strong and close relationships with our clients. These are built on mutual trust and understanding which leads many of our clients to instruct us again when they need legal services. In fact, 96% of our clients would recommend our services to others.

Contact info

4.9

Excellent

TrustScore 5 out of 5

986 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(986)

138 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic translation service

Dalila was incredibly helpful when I first contacted her about translating two Spanish wills. She completed the work sooner than she initially said she could. Regular updates via email were helpful. I wouldn’t hesitate to use Dalila - official translations again. Highly recommended.

April 26, 2025
Unprompted review
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Reply from Nockolds

Hello Anna, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 5 out of 5 stars

Excellent service with great…

Excellent service with great communication.

April 24, 2025
Unprompted review
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Reply from Nockolds

Hello Phillip, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along.

Rated 5 out of 5 stars

We recently used Nockolds Solicitors…

We recently used Nockolds Solicitors and couldn't be happier with the service we received. From start to finish, the team was professional, responsive, and incredibly helpful. A special thank you goes to Saagar, who truly went above and beyond for us.

He resolved our issue in just a few days, which we hadn’t expected, and his level of customer service was outstanding. He was clear, compassionate, and incredibly efficient — we felt completely supported and reassured throughout the entire process. It’s rare to come across someone so dedicated and personable.

Thanks to Saagar and the wider team (Sara) at Nockolds, what could have been a stressful situation was handled smoothly and quickly. We would happily recommend them to anyone needing legal support, and we’ll absolutely use them again in the future if needed.

April 23, 2025
Unprompted review
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Reply from Nockolds

Hello Dean, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along to Saagar, Sara and the team.

Rated 5 out of 5 stars

Dalila, a true supportive professional

Dalila was not only professional, we was very helpful. When applying for my visa, I got confused regarding some paperwork as my lawyer had not been clear with me. But Dalila helped and pointed me in the right direction before she even signed me up as a client. That is real service, support and professionalism all wrapped in one. Its hard to come by such professionals nowadays.

April 22, 2025
Unprompted review
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Reply from Nockolds

Hello Romina, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 5 out of 5 stars

Exceptional service from Kaja Viknes

I cannot thank Kaja enough for her exceptional support. Her expertise and compassion made a challenging process much easier. Highly recommend her services.

April 1, 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along to Kaja.

Rated 5 out of 5 stars

Very good experience

Very good experience. Felt looked after. Good comms. Good app. Easy to speak to on email.

January 6, 2025
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Reply from Nockolds

Hello, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along.

Rated 5 out of 5 stars

Knockolds - Family Matters

Knockolds - Bishops Stortford family team handled a family matter recently and are very supportive and kept me informed of the progress highly recommend for your legal support. A special mention to Jenna Brewer senior associate, thanks again for the successful outcome.

March 20, 2025
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Reply from Nockolds

Hello, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along to Jenna and the team.

Rated 5 out of 5 stars

Excellent service from start to…

Excellent service from start to finish.very professional service and managed our affairs very smoothly and quickly.I would definitely recommend the services that they provide.

April 3, 2025
Unprompted review
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Reply from Nockolds

Hello Maria, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along.

Rated 5 out of 5 stars

Excellent Will Service.

Amy was excellent in preparing our Wills. She was knowledgeable, professional and answered all our questions which gave us great confidence. She was also a very good communicator (talking and listening).

December 16, 2024
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Reply from Nockolds

Hello Greg, thank you for taking the time to leave us a review, we really appreciate it.

Rated 5 out of 5 stars

Great experience buying and selling property

I first used Nockolds for my house purchase as a first time buyer in 2018, and I remember being impressed by their communication and efficiency during that process - especially when everyone else usually moans about their solicitor! When I moved again this year I didn’t hesitate to call them and was delighted to learn their standards had not dropped in the intervening 6 years. I have recommended the services of Natasha Allen and the team she works with to 4 or 5 of my friends and they have all had a similar experience and frequently tell me how glad they are to have had the recommendation. They really know their stuff, and are great at making a very stressful process seem calmer and more relaxed. Many thanks again!

March 28, 2025
Unprompted review
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Reply from Nockolds

Hello Mary, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Natasha.

Rated 5 out of 5 stars

NLV Spain - Dalila Translations

Dalila recently did our official translations for NL Visa for Spain, and we received a great service. She was very responsive to questions and it was a quick turnaround time. Thank you!

March 20, 2025
Unprompted review
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Reply from Nockolds

Hello Charlotte, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 5 out of 5 stars

Very thorough and supportive

Very thorough and supportive. Always available to clarify any terminology. Made selling and buying easy. Thank you Natasha and Ella

March 14, 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to the team.

Rated 5 out of 5 stars

Very efficient

Dalila was quick to respond, informative, and very helpful throughout every step of the process.

March 6, 2025
Unprompted review
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Reply from Nockolds

Hello James, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 5 out of 5 stars

Dalila-Official Translations - Great Experience

Dalila-Official Translations
Could not recommend more highly very professional quick and personable
Thanks Dalila

February 28, 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 5 out of 5 stars

These guys were great

These guys were great. Had employee agreement legal issues and the team got onto it straight away. Thank you Darren, Rachel and Ella - proactive, efficient and ultimately a great resolution. Would 100% recommend.

March 4, 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to the team.

Rated 5 out of 5 stars

Excellent service and quick delivery

I had the pleasure of working with Dalila from Nockolds for a sworn Spanish translation service. Dalila was friendly, approachable and also incredibly helpful, providing us with really useful information. Her response time was quick, and she made the entire process seamless. I highly recommend Dalila's services for anyone in need of professional sworn Spanish translations!

February 13, 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 1 out of 5 stars

They remove negative reviews

Dear Nockolds Solicitors,

You asked Trustpilot to remove my reviews although you are very aware that everything I have written is accurate - in fact, you responded saying you are aware of the "situation" and then mentioned your positive score here: no surprise if you get negative reviews removed.
As lawyers you should remain truthful and acknowledge that this is what happened.
You are due to respond today to my queries concerning your handling of my data.

It is correct that you gave me incorrect information and failed to provide my data for almost a decade, although you know that you made mistakes with my case and were under a duty of candour.
Now you refuse to provide information you are obliged to give me and I am also waiting to hear why you told me it takes three months to access archived emails when your provider told me it takes around a day.
You are lawyers, you are held to the highest standard of integrity.

Instead of whining about negative reviews and wasting time on getting them removed (temporarily, of course) you should rather invest your energy in dealing with legitimate queries correctly and being transparent about your errors.

I look forward to hearing from you today and can post my email to you, to detail the accuracy of my review.

And no, this comment is not disparaging, it is truthful.

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

Natasha & team were great!

I would recommend Nockolds with confidence. Natasha, Ella & Scott have been brilliant for my London flat sale. I wanted a quick process and they did their best to facilitate this, thank you to all of you.

February 18, 2025
Unprompted review
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Reply from Nockolds

Hello Lucy, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to the team.

Rated 5 out of 5 stars

Exceptional services

We needed a translator registered with the Spanish ministry of affairs. We contacted Dalila as we needed documents translated in a very short time-frame. From the point of contact to receiving the documents the duration was 4 days. We found Dalila very helpful, professional & knowledgeable.
WE have no hesitation in recommending and using Dalila services again.
Thank you

February 7, 2025
Unprompted review
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Reply from Nockolds

Hello Mark, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

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