Noisylobster Reviews 

Very sad and disappointing.
My girlfriend was refused entry to The Lobster because she was wearing a beautiful handmade crochet top—an elegant, artisan piece. Meanwhile, we are watching other women being allowed in wearing only beach cover-ups with their swimwear clearly visible.
We wouldn’t have minded if the same rules had been applied to everyone. After all, this is a beachfront venue. What is upsetting is seeing different standards applied to different people.
Unfortunately, this experience felt discriminatory and gave us the impression that we were treated differently because we are immigrants. I truly hope that was not the intention, but that is how it felt.
Based on our experience, I cannot recommend this place to other immigrants. Everyone deserves to be treated with fairness, respect, and the same standards.

We had been for a meal the previous week upstairs which our daughter, who is a young adult with autism, found difficult as we were upstairs and the height and openness of the window made her anxious.
We booked a table for this weekend and requested politely to have a downstairs table . Was told by an older lady member of staff that could not guarantee it , was really not interested even though I confirmed we have been coming for the last 20 years and felt special to us as a family.
She showed lack of empathy and was totally not interested! Her comment was “oh, well” which I believe the customers behind me who could hear .
We were not asking for much but can now say will never go back.
The standard of customer service has gone down and does not warrant the price you pay for food.
Another local establishment has met our needs which we thought were not that demanding.

I booked a table for 8 people for my granddaughter’s birthday. Unfortunately there was an accident on the motorway and we couldn’t get there. I called up nearly 3 hours before the booking only to be told in an aggressive tone that I would be charged £15 per person. And I was. Straight after the phone call. £120 was taken out of my account. The owner was very rude, even though I really apologised as it was out of our hands. DO NOT GIVE THIS RESTAURANT YOUR BANK DETAILS!

We just visited this restaurant for a takeaway as the website stated that takeaways could be ordered before 7pm (we arrived at 6pm). We had been looking forward to it all day as we are on holiday. Their hatch was closed so we went to the main restaurant. The sign outside stated the restaurant was open until 11pm. There were people sitting at tables inside. As soon as we entered, a member of staff rushed to us and abruptly said that they were closed for training. I said that we only wanted a takeaway but he couldn't usher us out fast enough. We were quite shocked as the gathering inside did not appear to resemble training at all and looked more like a private party. Very disappointing and disgusted with how we we treated. There were no signs outside to say they were closed.

The younger members of staff were great, very polite & accommodating, however….. although we admittedly moved from a table inside the restaurant to outside before our lunch arrived, it then started raining & I informed our server that we would need to move back inside, again, this was before our lunch arrived.

An older member of staff, one of the managers, who was outside at that point, rolled her eyes & looked really pee’d off as the younger waitress happened to inform her of what I had decided. That really was not very nice & made my wife & I feel very unwelcome, sad & angry

Added to that, my CLAM LINGUINI was like eating mouthfuls of sand because the clams had not been purged (a cleaning process done in preparation & very basic to any chef)

Our lunch was £135 including a £12 service charge. I would normally have had the service charge removed but decided that this wasn’t fair to the other staff who were lovely

I don’t think we would go back as I think I would find it necessary to give EYE ROLLER a dressing down……and what’s the point of ruining our lunch again?

We used the takeaway hatch. The food was not good quality and they had used frozen chips. I would rather fresh cut for that price.

Still not very good .. food is awful and very expensive.. would NOT recommend

First time visit on 19.6.25 to the seafood restaurant by Avon beach near Mudeford. Food was excellent, staff were both helpful and humorous, facilities were clean and comfortable. Was it expensive? It was on the high end but so were the staff, facilities and food so no complaints and look forward to going back soon.

We've been having fish and chips at the Noisy Lobster shack for years and we're been very happy to do so. But, over the last year or so, the quality has fallen dramatically. We tried it again today and it was awful so we now have decided never to go there again

My wife and I were recommended to go the Noisy Lobster by our son and and his wife,when we returned from living in France 5yrs ago,since then we go as a special treat 3/4 times a year and have never been disappointed,until yesterday,I booked our table one week in advance for Easter,when booking,I asked for two table options,either a corner booth in the conservatory,or a table in the main restaurant by the window overlooking the sea.As we arrived on time there was a queue,as we stood in the queue,we could see through the conservatory window, people being seated at our first seating option ?despite being disappointed we thought no problem,we will have our second seating option,NO,we were shuffled off to a dark corner of the back of the main dining area where I had my back to the sea ! Feeling let down,we gathered our spirits,only to have them completely dashed when the serving lady Emelia told us that our two favourite dishes Monkish and Scallops were not available,we live inr Farnham,which is a round trip of 120miles,we were devastated,had I just had myself to consider I would have left,we muddled thru our meal which was fine but not what we wanted,the only thing that made it acceptable was Emelia the server,she realised that we were disappointed and gave us a lot of attention.
The Noisy Lobster experience relies on 4 key elements,good food,the view,ambiance and special service,unfortunately yesterday two of those elements were sadly missing,after paying our £150 bill,we walked backed to our car without the usual smiles on our faces,very sad !