They sent me a broken item, so I immediately sent them a mail, to which I got an AI response. I then tried making a claim through their website, and I got a message back that they would get back to me... See more
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See what reviewers are saying
initially there was a delay in confirmation, but when i inquired, i got a reply in a few days, and the items were shipped shortly. If it had been urgent I may have been slightly displeased but in fact... See more
The comments to this site are a unfair, I had a great experience, got item on a low price and were delivered one in time the other with a few days delay but both in great condition. Will continue to u... See more
Quick and easy shipping. Got an excellent price on three lamps. Would definitely purchase something else from Nordic Nest DK again.
4.4
Excellent
15K reviews
Asks customers to review
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Excellent customer service
Excellent customer service. The products are a little on expensive side, but the helpfulness and lovely attitude of the people you deal with mean the overall experience is top notch. Will definitely return for future purposes.
October 17, 2022
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
This is the longest delivery time I…
This is the longest delivery time I have experienced in my entire life.
I ordered 16.05.22
I received 12.11.22
6 month delivery time that is just not good enought.
The product is at it should be, but lets say the product is wrong or broken during transport.
Will it then take 6 month again before receiving correct product???
I will never order from Nordic Nest DK again.
This is unprofessionel
October 12, 2022
Reply from Nordic Nest DK
Dear customer, thank you for your feedback.
We sincerely apologize that this time we did not manage to live up to the expectations regarding your shopping experience. This is of course our main priority that you as a customer feel satisfied and we would like to make sure that we have done everything we could for you in this situation.
I will contact you on e-mail and help you further.
Have a nice day!
Best regards,
Nordicnest
hurtig levering og god pris
hurtig levering, ting direkte fra lageret, ingen ekstre venteting end transporten, god pris, what not to like
September 2, 2022
Fin levering.
August 16, 2022
A service like no where else!
I promise you!
No hassle, no waiting time, no worries!
Nordic nest is just the fastest and the best when it comes to their deliveries and their customer service.
My 3 ed experience with them, and I can't ask for more.
My last was about some plates that got cracked shortly after use (most probably bad collection batch).
I had replaced the plates right away.
Thank you Nordicnest!
September 8, 2022
Super smart service
September 1, 2022
Takes a week to get a response from…
Takes a week to get a response from customer service.
August 29, 2022
Reply from Nordic Nest DK
Hello Alice, thank you very much for your review.
We are sorry to hear that you are not satisfied with your shopping experience with us. We always strive for our customers to be satisfied with their shopping experience with us even if there are problems.
A colleague from our customer service team will therefore contact you by email to see if there is anything we can do to improve your shopping experience with us.
Have a nice day!
Best regards,
Emily
Nordic Nest
Hurtig levering og god kvalitet
August 25, 2022
Messed up delivery.
Unfortunately my experience with Nordic Nest was disappointing this time. I specifically requested Budbee to deliver the item (they deliver 5pm-10pm at home) but I unexpectedly received a phone call from Postnord (different delivery method) while at work and had to reorganise my whole work morning around this delivery. I lost time and money. They really messed up this time and will complain with their office. I am not sure I can trust their deliveries again unfortunately.
June 2, 2022
Reply from Nordic Nest DK
Hej Manuela, stort tack för ditt omdöme.
Vi är ledsna att höra att du inte är nöjd med din köpupplevelse hos oss. Vi strävar alltid efter att våra kunder ska vara nöjda med sin köpupplevelse hos oss även om det uppstår problem. En kollega från vår kundservice kommer därför kontakta dig via mail för att se om det är något vi kan göra för att förbättra din köpupplevelse hos oss.
Önskar dig en fortsatt fin dag!
Vänliga hälsningar,
Emily
Nordic Nest
Quick and professional response from…
Quick and professional response from customer service. Great quality products and great service. Truly great brand!
May 22, 2022
Great products, price and service!
Nordic Nest is a great online retailer. I love everything I've bought from them and the customer service is excellent! I highly recommend shopping with them.
May 19, 2022
Super service.
May 13, 2022
One cup with repeated print on the…
One cup with repeated print on the bottom. I complained and returned it just after received it. But as three weeks passed by, no "real" man contacted me about this, no money back or new cup on the way even if they already received the return.
May 12, 2022
Reply from Nordic Nest DK
Hello Danni, thank you very much for your review.
We are sorry to hear that you are not satisfied with your shopping experience with us. We always strive for our customers to be satisfied with their shopping experience with us even if there are problems. A colleague from our customer service team will therefore contact you by email to see if there is anything we can do to improve your shopping experience with us.
Have a nice day!
Best regards,
Emily
Nordic Nest
Prompt response!
May 8, 2022
Incredible nice service!
April 24, 2022
Really good service
Really good service!
I spoke to their customer service before buying. She was very helpful and guided me very well.
I am also very happy with the product I bought.
April 10, 2022
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