There's no place in Australia that sells the storage tin for the Leksands crispbread rounds sold at our local IKEA. Nordic Temptations was the only seller in Europe that was happy to send us the lovel... See more
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Review summary
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Your company delivered my Oltermanni (Finnish) cheese appropriately, although because of the existing tariffs climate, it was very expensive. It was worth it to me, though. The product was just lik... See more
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Has I have written many times before and I don't want this messages any more. When I order something and it's delivered as expected why should I every time make a comment. Please stopp this nonsense
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Refrigerated items ordered were very well packed in ice and sent via DHL with second day delivery. Excellent service and a pleasure to deal with.
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Company details
Written by the company
Scandinavian groceries, delicacies, beverages, utitilites and decoration items in central Antibes with on-line shop serving world wide
Contact info
25 Rue Vauban, 06600, Antibes, France
- +33 489 02 72 60
- info@nordictemptations.com
- www.nordictemptations.com
4.9
Excellent
550 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Nordic Temptations
Dear Katja, thank you for your wonderful five-star review! We're thrilled to hear that everything went perfectly fine with your order. We look forward to serving you again in the future!
/ Sari
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Very good service
Very good service. My order was well packed and delivered quickly. Received good answers and advice during phone calls before my order. The goods were to great satisfaction.
November 22, 2023
Reply from Nordic Temptations
Dear Eva-Lotta, thank you so much for taking the time to leave an excellent rating. A high level of customer service and products are some of our main ambitions, we are glad you think that we have succeeded. Hope to be able to be at your service soon again!
/Sari
Good products and quick shipping.
November 14, 2023
Reply from Nordic Temptations
Dear Mrs Fugen, thank you for your super rating. We are thrilled hearing that you are satisfied with your purchase experience. Hope to see you soon again in our webshop!
/ Sari
Speed of delivery was great.
Speed of delivery was great.
I ordered 10 pieces but there was only 8 at stock available, so they asked what to do and I said 8 is enough now, They delivered and discounted two pieces.
Great service.
October 25, 2023
Reply from Nordic Temptations
Dear Mr Hatakka, thank you so much for your fantastic five-star review! We're thrilled to hear that you appreciated the speedy delivery. We apologize for the discrepancy in stock availability, and we're glad we could promptly address the situation to your satisfaction. Your flexibility and understanding are greatly appreciated.
We look forward to serving you again and providing great service. Thank you for choosing us!
/ Sari
Reply from Nordic Temptations
Dear Mr Furák, thank you so much for your continued support! We're thrilled to have you as a valued and returning customer. We appreciate your loyalty and look forward to serving you again. Great thanks from all of us!
/ Sari
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Reply from Nordic Temptations
Thank you so much for your kind words! We're thrilled to hear that you found our products perfect and that you had a great experience with our communication and quick shipping. Providing excellent service and top-quality products is our priority, and your feedback is truly motivating. We value your support and look forward to serving you again!
/ Sari
Reply from Nordic Temptations
Dear Kaisu, thank you so much for taking your time to review us. We're delighted to hear that you had a great experience with our customer service and found your items were packed to your satisfaction. Providing exceptional service and ensuring that your items arrive in perfect condition are amongst our top priorities.
Your feedback is truly appreciated, and it motivates us to continue delivering the best possible experience to our valued customers. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!
Once again, thank you for choosing us. We look forward to serving you again in the future.
/ Sari
Great experience with Nordic…
Great experience with Nordic Temptations! Order was in excellent shape and arrived as agreed upon. The only negative was the cost of the shipping to the US! Probably not their fault but that is why I gave 4 stars! Thank you!
September 22, 2023
Reply from Nordic Temptations
Dear Tracy, thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with Nordic Temptations and that your order arrived in excellent shape, just as we promised.
We understand your concern about the shipping cost to the US, and we want to assure you that we constantly strive to provide the best possible shipping rates for our customers. Unfortunately, international shipping costs are often beyond our control, and we work with our partners to negotiate the most competitive rates we can.
Your feedback is valuable to us, and we appreciate your understanding of this issue. We will continue to explore ways to improve our shipping options and ensure a better experience for our customers.
Once again, thank you for choosing Nordic Temptations, and we hope to serve you again in the future.
/ Sari
Reply from Nordic Temptations
Dear Customer, thank you for the marvellous rating. We are pleased to hear that our efforts in bringing the rare Nordic delicacies like wild berries even to UK and other destinations around world is appreciated.
/ Sari
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Fast and great service!!
September 11, 2023
Reply from Nordic Temptations
Dear Mr Rinkwest, thank you for taking the time to rate us and for your marvellous review. We are pleased to hear that our efforts in bringing even the refrigerated Nordic delicacies to Italy and other destinations around the world is appreciated.
Hope to "see" you in our webshop again when you run out of the Swedish essentials
/Sari
Reply from Nordic Temptations
Dear Karel, thank you for your time rating us and the super review. We are pleased to hear that our efforts in bringing even the refrigerated Nordic delicacies to Belgium and other destinations around the world is appreciated.
Hope to "see" you in our webshop again when you run out of the Swedish essentials
/Sari
Great shop with a variGreat shop with a varied selection of good quality products from the Nordic countries.ed selection of…
It is always a pleasure to visit this shop. Friendly welcome and lots of goodies to choose from.
September 8, 2023
Reply from Nordic Temptations
Dear Ulla, thank you for your marvellous review. It is our pleasure to serve the old, but even all new, acquaintances in the best possible way. Välkommen åter!
/ Sari
Reply from Nordic Temptations
Dear Mr Veniegas, a big thank you for taking your time to rate us. Wonderful hearing that you find us efficient, fast and care-free as those are our main priorities. We are thrilled that we have the possibility to deliver the majority of our high quality products even to United States. Look forward to being at your service soon again! / Sari
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Reply from Nordic Temptations
Dear Customer, thank you for your super review. Wonderful hearing that you find that we have succeeded in the issues which are our priorities. Look forward to being at your service soon again!
/ Sari
Very quick and reliable delivery
September 5, 2023
Reply from Nordic Temptations
Dear Mr de Jong, thank you for rating us and wonderful to hear that you find us quick and reliable. We are thrilled that our webshop is discovered even in the Netherlands, hope to "see you" in our webshop even in the future.
/ Sari
Unreliability in making contact.
August 28, 2023
Reply from Nordic Temptations
Dear Mr Birbeck,
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced regarding our contact reliability.
We are committed to providing reliable and efficient communication to all our customers, and we take your comments seriously. However, it appears there may have been a misunderstanding. We would appreciate the opportunity to learn more about your experience so we can address any concerns you may have. Please feel free to reach out to us by e-mail info(at)nordictemptations.com with more details about your specific situation. Our goal is to deliver the best possible service to all of our customers, any additional information you can provide plays a crucial role in achieving that.
Once again, we apologize for any inconvenience you may have experienced, and we look forward to resolving this matter to your satisfaction.
Best regards,
Nordic Temptations
Sari Niinikoski
Owner
I found the item I was looking for and…
I found the item I was looking for and the time frame was excellent
August 18, 2023
Reply from Nordic Temptations
Dear Mrs Alvord, thank you for your review! We're delighted to hear that you found the item you were looking for and that our service's time frame met your expectations. Your satisfaction is important to us, and we're glad we could provide a positive experience. We look forward to serving you again!
/ Sari
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Reply from Nordic Temptations
Dear Per, thank you for your kind words! We're thrilled to hear that you received your order quickly and that it was well packaged to your satisfaction. Your satisfaction is our top priority, and we look forward to serving you again in the future.
/ Sari
Good price
Good price. But the chocolate has melted. All biscuits was sticked together. No possible to share.
June 22, 2023
Reply from Nordic Temptations
Dear Mrs Ramier, thank you for review. We are sorry if you feel disappointed but we have done all we can to assure the condition of the chocolates. Our premises are air conditioned and the parcels are even kept in refrigerator before they are sent. So all the candies and chocolates are always in perfect shape when they depart.
But unfortunately we have no control in what kind of conditions the parcels are kept during transit. Especially if a slow shipping method is chosen the parcels are likely to be exposed to non air conditioned environnement during longer periods. For shipments of chocolates during the warm months we recommend DHL Express to prevent melting.
However, we hope that your patronage will continue in the future as well.
/ Sari
Excellent service
Excellent products difficult to find in France. Quick, efficient delivery with nothing missing!
June 19, 2023
Reply from Nordic Temptations
Dear Rosemary, thank you for taking your time to rate as. The customer satisfaction is one of our priorities and we are sincerely glad when you feel that we have succeeded. Hope to "see" you soon again in our webshop.
/ Sari
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