Nordorthopaedics Clinic Reviews 

481
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptional professionalism, warm attitude, and total dedication of the medical staff, surgeons, and nurses throughout their entire treatment stay. People deeply appreciate the seamless organization, noting that airport pickups, comfortable hotel bookings, and daily clinic transport run effortlessly like clockwork. However, some customers also noted that patients travel from many different countries globally, including Canada and the United States, for their specialized medical procedures. Reviewers consistently emphasize that this comprehensive support, highly attentive postoperative care, and structured physical rehabilitation make the entire medical journey completely stress-free.

What people talk about most

Service

People report positive experiences with service, highlighting a seamless and professional process from... See more

Staff

Customers had positive experiences with staff, praising the team for their professionalism and helpfulness... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting exceptional... See more

Location

Consumers find location to be positive and consistently praise the convenient placement of the accommodations... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the entire journey from the initial email... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was very nervous initially going abroad but very quickly was reassured and Nird continually in contact all the way through. All staff from surgeons to drivers made me feel very welcome so profession... See more

Rated 5 out of 5 stars

Fantastic experience start to finish. Ange organised everything except flights all the Nord staff friendly and have calming vibes especially surgeon and anaesthetist. UPA spa was great food staff and... See more

Rated 5 out of 5 stars

As a retired NHS physio, I approached my hip replacement with some curiosity and apprehension, how would it be on the "other side". The whole experience was extremely positive. The whole process was... See more

Rated 5 out of 5 stars

I just arrived back home after 9 day in Kaunas under the incredible care or Nordorthopaedics. Total Left Hip Replacement. The care and attention to detail is truly 10/10 . You will not be disappointe... See more


Company details

  1. Orthopedic Clinic

Written by the company

Nordorthopaedics is a leading orthopaedic surgery clinic for medical tourists in the European Union. Over 80 % of our patients come from the UK, Ireland, Norway, Sweden, the United States, Canada and other countries. The clinic has a uniquely designed outpatient physiotherapy program and it is the only centre of excellence in the region for Smith & Nephew. The most experienced orthopaedic surgeons in Europe work at Nordorthopeadics – Prof. Sarunas Tarasevicius has performed more than 7,000 joint replacement surgeries – a figure that no other surgeon or clinic in the region can match.


Contact info

4.9

Excellent

TrustScore 5 out of 5

481 reviews

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4.9

All reviews

(481)

115 reviews in the last 12 months

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Rated 5 out of 5 stars

Nord have thought through everything needed - and provided it!

Nord have thought through everything and created a service that provides a seamless, efficient, stress free experience from beginning to end. This includes all transport within Lithuania, organisation of hotels and advice and support for air travel. The clinic itself provides everything at an excellence of standard that is difficult to be believed. From Pre-op welcome and tests, through consultations and anaesthesia, surgery, aftercare and a week in physio Nord cannot be faulted. I cannot praise it more highly.

March 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Exceptional Healthcare

I cannot recommend NordOrthopedics in Kaunas, Lithuania highly enough. From beginning to end, my experience was nothing short of outstanding, and I’m genuinely grateful to the entire team for the life-changing care I received.
After years of dealing with persistent shoulder pain, I was facing an NHS waiting list of around 9 years - simply not a realistic option when it comes to quality of life. To make matters worse, when I needed support most, Benenden Health stepped away, leaving me feeling stuck and without clear options. That’s what led me to explore treatment abroad, and ultimately to NordOrthopedics.
Travelling to Lithuania felt like a big step, but it proved to be one of the best decisions I’ve ever made. From the moment I arrived, everything was handled with professionalism, efficiency, and genuine care. The reception staff were welcoming, organised, and made the entire process seamless and stress-free.
The medical team were exceptional. The nurses were attentive, compassionate, and constantly reassuring, making sure I was comfortable throughout. A special thank you to Valdemar and Tadas - your expertise, honesty, and clear communication gave me complete confidence every step of the way.
What stood out most was the thoroughness of the diagnosis and treatment. Valdemar identified and addressed issues that had previously been noted but ultimately overlooked at Kingsbridge, Belfast. While I had initially been advised that certain procedures weren’t necessary, the team at NordOrthopedics recognised that my long head bicep tendon (SLAP tear) was likely a key source of my pain. This was treated alongside my rotator cuff repair during my shoulder arthroscopy - and that speaks for itself.
The level of care and attention to detail was second to none. Every part of the experience—from the drivers, reception staff (both pre-op and on the day of surgery), and nurses, to the surgical team and even the emergency on-call support - was exceptional. When I needed additional pain relief the following day, it was arranged and delivered within 40 minutes of my call. Absolutely incredible service.
If you’re facing long delays or feel like you’re not getting the answers you need at home, I would strongly encourage you to consider NordOrthopedics. They didn’t just provide treatment - they gave me real hope and a clear path towards a pain-free life.
Thank you again to every single member of the team

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

First class

My experience from Nordorthopaedics from start to finish has been first class. All the staff are extremely professional from the Coordinator, logistics team, receptionists, nurses, anaesthetist, surgeon and the physiotherapist. The Nord team will answer any questions/concerns you may have in a timely manner. The patient’s wellbeing is at the forefront of everything they do. My experience was the most positive outstanding treatment I have ever received. I would definitely return should I need to in the future and would highly recommend Nord.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Would absolutely recommend!!

From start to finish absolutely brilliant!! From first communication with Noringa and throughout the process everything run like clockwork. The surgery and aftercare exemplary. Logistics team most efficient and punctual snd since returning home have emailed with a few queries and always prompt reply.
Would absolutely recommend!!

January 7, 2026
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Rated 5 out of 5 stars

First Class Experience

I had a bunionectomy at Nordorthopaedics on 4 March.

At 49 years old, this was my first surgery and I was nervous. From my initial contact enquiring about surgery options, Agne was excellent. She responded promptly to my queries, provided information proactively and liaised with the surgeon to arrange X-rays to be completed at Nord after being let down by a hospital in the UK.

The clinical care was excellent. The surgeon (Dr Kymtys) took time to explain the procedure during consultation. He performed an additional procedure to correct the positioning of one of the screw fixings to ensure he was completely happy there would be no post Op complications- at no additional cost.

All of the hospital staff I dealt with were professional and personable. The rooms are 1 -2 person capacity and the food was excellent.

The entire experience from the logistics to clinical and aftercare were first class. I wouldn’t hesitate to recommend Nord and will likely return to have the other foot done in the future.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

First class treatment.

From my initial contact with Agne' at Nordorthopaedics my whole shoulder surgery experience was absolutely first class.
The whole journey was made simple and straightforward by regular contact and quick replies to any email queries.
My time in the clinic I could not fault the care from all the staff from reception to all the medical staff and nursing staff,all very professional and friendly.
Collections and drop off from the clinic's drivers all on time made the whole experience stress free.

Overall I would definitely recommend Nordorthopaedics to anyone who is thinking about travelling for surgery,you will be in very good hands.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

I have worked in UK operating theatres…

I have worked in UK operating theatres for 30 years as an Operating Department Practitioner. I needed a medial meniscus repair that I would have waited years for on the NHS, or paid an extortionate amount to go private here in the UK. My experience as a patient at Nordorthopaedic has been exceptional. I have absolutely no hesitation in recommending them.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Fab Hip Replacement

Wanted to post re my recent experience at Nords. I had a left hip replacement. I’m currently 14 days post surgery and woke up this morning thinking YES!!! It’s all been absolutely brilliant - from take off in London to landing home. I cannot recommend them highly enough and to anyone who’s fearful in any way - be assured - it’s brilliant. And worth it. I’d previously had my right hip replaced privately in France when I lived there (I fell off a horse a few years ago…) and my experience was similar. To be honest, I’m happy that I didn’t have it done in the UK, and especially as I was quoted £19k!
In all with surgery, physio, flights, hotels and expenses (including an £150 uber trip in the uk) I spent just under £9500. Worth every penny

March 5, 2026
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Rated 5 out of 5 stars

Right hip replacement surgery

I was referred for hip replacement surgery through the NHS but as I could see no light at end of the tunnel even after 3 years I had to look elsewhere as I was in extreme pain.
Yeah it was a big decision going abroad for surgery (scared of the unknown). After doing some research and hearing good reviews I took the plunge.
Can I say I've never looked back, I had a fantastic experience at Nord Clinic in Kaunas Lithuania from start to finish. I dealt with a woman called Ange who was fantastic she organised everything except flights and accommodation.
My whole experience was outstanding from dealing with the Reception (Administration) staff dealing with all paperwork, Logistics team taking me to and from the Clinic, Consultant (surgeon) he was top class, Nursing Staff very helpful / informative and Laimonas the physiotherapist he was excellent organising physio exercises for individuals care needs. They were all very professional, competent and very friendly, I cannot praise them enough. My only grumble is I wish I had known about Nord Clinic beforehand instead of waiting on the NHS. My advice to anyone is stop putting it off, book Nord Orthopaedic Clinic in Kaunas, you wont be disappointed.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Getting your life back

What is there left to say about this clinic that hasn't already been said before, absolutely amazing from start to finish, from first contact to coming home after you finish your rehab, they are there in your corner, constantly making sure that everything is alright. I have just had my second surgery with them, a TKR after having a THR back in 2024, I have got my life back. Thank you Prof Sarunas and your team, to many to mention, please pass on my thanks and may you go from strength to strength and continue to make peoples lives better with the work that you do

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Total Knee Replacement at Nordorthopaedics Clinic

I recently had a Total Knee Replacement at the Nordorthopaedics clinic and would like to share my experience with others who may be considering this, as I was grateful for the views of those that had posted reviews when I was researching the possibility of surgery.
My first contact was via email with Agnė from customer services who helped and advised all the way through the process, from booking our accommodation to arranging our transport from the airport and arranging my appointment to meet the team at the clinic. She was extremely helpful, friendly and efficient, and I can’t thank her enough for her support.
The medical team at the clinic were very friendly and professional. I had my pre operative assessment and was given the time and date of my surgery.
My surgeon, Professor Šarūnas Tarasevičius met me before the operation and explained the procedure and answered any questions I had, in a friendly and straightforward manner. He visited me after the operation to check up and advise.
I decided to have nine days at the outpatient physiotherapy clinic under the supervision of Professor Laimonas Šiupšinskas. He created a personalised plan for me and acted in a patient and caring manner throughout my sessions with him.
Choosing Nordorthopaedics was the best decision I could have made. I am incredibly grateful for their expertise, compassion and high standard of care I received.
I would highly recommend them to anyone seeking work-class orthopaedic treatment.

February 12, 2026
Unprompted review
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Rated 5 out of 5 stars

I chose Nordorthopedics for a TRHR,I…

I chose Nordorthopedics for a TRHR,I was recommended by 1 of my colleagues who had been on 2 occasions for hip replacement.
From start to finish everything from communications,all pickups (airport, pre op tests and physio)surgeon meet,anesthetist meet,nurses on the ward and physio have been amazing.
I travelled alone.
So just to summarise Very impressive service and impressive care I will recommend to anyone who needs a replacement hip 100%
And a big thank you from me to all at Nordorthopaedics.

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

Knee success story

My choice of Nord for my Total Knee Replacement was strongly influenced by the quality, variety and credibility of the information made available about the Nord programme. I went to (very cold in February) Kaunas with the trepidation of a 70 year old who never had major surgery before. I left 10 days later realising how realistically my expectations had been managed; there was pain, but it was managed, and there was physical trauma, which receded with satisfying speed through the door excellent on-site physiotherapy (which was also a social occasion every day).
Nord is a production line, churning out successful hips and knees every day, but it always felt personal, and I can't think of anything that should have been included in the treatment package which was not.
12 days after the operation I am walking confidently without crutches (now that I am away from the ice underfoot in Kaunas), and continue to be cautiously delighted with my daily progress.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Total knee replacement

I had a total knee replacement on 3/2/26 i was extremely nervous but Nord made me feel at ease , explained the whole procedure from getting picked up from the airport to getting left off again . I would recommend Nord to anyone in the position to be able to go

February 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Outstanding service

Just returned from 11 days in Lithuania having had my second hip replacement with Nord Orthopaedics. The quality of care I received was truly outstanding. Everyone from the reception staff, logistics team, nurses, consultants and physiotherapists were so professional and committed to giving me the best possible outcome.

I am currently healing very well and it would appear the operation was a massive success.

I would have no hesitation in recommending them to others. In fact several friends of mine have already had surgery themselves at Nord. Let's face it the cost is also a major bonus when compared to private treatment in the UK.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service. Go above and beyond for patients!!

Amazing clinic in such a beautiful country. I’m 25 years old and this is my first time ever having surgery. I did a lot of research into Nord a few years prior to going. The whole team from transport to receptionists to nurses/surgeons, they go above and beyond for patients. The day after I had surgery I was in pain and needed stronger painkillers, within 1.5 hours of ringing the hospital they had their drivers bring medication to the hotel reception for me and text me to let me know. Exceptional service. The food they provide whilst staying there was amazing and everything went smoothly before and after surgery. I felt so worried before going but they really put me at ease! I will definitely be going back in future! One of the best experiences I’ve ever had :) 10/10

February 4, 2026
Unprompted review

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