Northern Parrots Reviews 

14,468
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,280 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the broad variety of top-quality products available for their pets. Many consumers appreciate the secure packaging and dependable service that makes purchasing items online straightforward and stress-free. People often highlight how helpful the staff is and how convenient it is to find everything they need in one place. However, some people mentioned issues with delivery drivers or courier handling resulting in minor package damages or inconvenient drop-off locations. A few reviewers also noted occasional product defects and expressed frustration regarding customer support resolutions.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting a wide selection of well-made toys, food,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the fast shipping speeds and... See more

Service

Users describe positive interactions with service, highlighting efficient communication, fast delivery times,... See more

Quality

Customers had positive experiences with quality, consistently praising the strong cages, well-made perches,... See more

Order

People report positive experiences with order, highlighting the quick delivery and straightforward process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service and very quick delivery, I would highly recommend Northern Parrots. Perches well made and fit perfectly, my yellow naped amazon has great fun and plenty of foot exercise with his natural... See more

Company replied

Rated 5 out of 5 stars

Absolutely great selection of parrot toys, food, treat, cages, stands and even parrot safe candles. Everything you need for every size of parrot and fast delivery. Never had a problem and I've baught... See more

Company replied

Rated 5 out of 5 stars

Love the products from this company, iv ordered vitamins, toys, avifood sprays and food and every item has been great quality. The toys are impressive as my blue and gold macaw loves a good chew and u... See more

Company replied

Rated 5 out of 5 stars

Always my first choice for my parrots feed. Northern Parrots regularly email me good deals on free postage and special offers/sales. I've always received my parrot supplies quick and and well pac... See more

Company replied


Company details

  1. Pet Store
  2. Bird Shop
  3. Pet Supply Store

Written by the company

We've been selling online for 25 years and are the preferred place to get Everything for your Parrot for thousands of happy customers. We've got the widest range of literally hundreds of safe, unique toys, all the major foods and supplements, quality cages, stands and accessories and much more.

Northern Parrots Details

Written by the company

Fast Delivery
Most orders are despatched the same day by Royal Mail or a Next Day courier
90 Day Guarantee - Free Returns
If you don't like anything you buy from us just return it within 90 days for a full refund.
Great Service
Call or email us with any queries... 0800 488 0345 info@northernparrots.com

90 Day Money Back Guarantee

Free Returns

Free Returns
If you're not completely happy with anything you buy from us simply return it for a full refund - we'll even pay the postage!

Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(14,468)

1,243 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Toy had been out of stock for a while…

Toy had been out of stock for a while but as promised was told immediately when back in stock
Ordered 2 and received within 2Days
Fantastic service as usual from Nirthern parrots and one Very Happy Parrot

July 28, 2026
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Reply from Northern Parrots

Thanks Sue for taking the time to leave a review; we're pleased to hear it 👍😃

Rated 5 out of 5 stars

Great to know of this company because…

Great to know of this company because the variety is not in any pet shop. It’s a little expensive but special offers can be taken up, and they deliver so quickly.

May 22, 2026
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Reply from Northern Parrots

We're pleased to hear Lynette how highly you rate our service!

Rated 5 out of 5 stars

Excellent service and products and fast delivery

I ordered a bottle of Calcivet and a new bulb for my parrot's light and was amazed when the products arrived within 24hours! I don't know why I was surprised as Northern Parrots' service and range of products are superb. Cost was reasonable and postage was reduced! I would not shop anywhere else.

July 24, 2026
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Reply from Northern Parrots

We look forward to providing you with a 5-star service the next time you need something Daphne.

Rated 5 out of 5 stars

Absolutely brilliant company explained…

Absolutely brilliant company explained everything i needed to know. Great products and fast delivery service 👌. Awesome company thank u

July 25, 2026
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Reply from Northern Parrots

We look forward to providing you with a 5-star service the next time you need something Sarah.

Rated 5 out of 5 stars

Very Good Value For Money & Very Fast…

Very Good Value For Money & Very Fast Delivery Service Provided Would Highly Recommend To My Friends And Family

July 24, 2026
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Reply from Northern Parrots

Thanks Cliver for taking the time to leave a review; we're pleased to hear it 👍😃

Rated 5 out of 5 stars

Excellent company

Excellent company, fast delivery and well packaged. I ordered on Saturday and received my parrots things on Monday morning. Have spoken to a staff member before for advice and he was very knowledgeable and helpful. Would recommend this company to any bird lovers. 5 stars

August 10, 2026
Unprompted review
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Reply from Northern Parrots

Thanks Darren for taking the time to leave a review; we're pleased to hear it 👍😃

Rated 5 out of 5 stars

An exceptional service

We were unable to assemble one product, so they arranged for its free return so they could assemble it. They were very understanding and helpful.

July 13, 2026
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Reply from Northern Parrots

We're pleased to hear Anne how highly you rate our service!

Rated 5 out of 5 stars

Great products

Great products, everything my parrot needs and always arrives very quickly

July 21, 2026
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Reply from Northern Parrots

Thank you Jane for your review and your order

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