Don’t buy from here unless your 100% about sizes ect , they will do everything in their power not to take a return , Iv just received something back that I had sent out to them ,won’t use them again .... See more
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Item arrived quickly but when I returned it they charged me for return postage even though I had paid it myself vis Royal Mail. Sent several e-mails and no response. So unless you are 100% you wont... See more
Used Northern Threads a few times, delivery times are as stated and prices are competitive. However this time they have sent me a faulty product, a pair of Adidas gazelle indoors with the sole all buc... See more
Got 2 Fred Perry and 2 boss t shirts from there store this morning. Lovely shop with loads of t shirts to chose from, but more importantly excellent customer service got a bit of a beer belly now so l... See more
Company details
Written by the company
Northern Threads first opened its doors in 2006 as a new home for the best contemporary and designer menswear. Since then we have twice been recognised by Drapers Magazine in their Top Inspiring Independents list and continue to look for new ways to grow and improve. In 2024 we had to say goodbye to the store which had been our home for almost 20 years and focus our heritage experience and unrivalled customer service exclusively with northernthreads.com. This bold step has given us the opportunity to offer an ever-expanding portfolio of peergoup designer brands representing the best of classic and casual menswear.
Contact info
UNIT 1 HAWKWELL GREEN, GL14 3JJ, CINDERFORD, United Kingdom
- contact@northernthreads.com
- www.northernthreads.co.uk
2.2
Poor
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Quality gear reasonably priced
November 15, 2020
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Very friendly staff and a lovely store
November 10, 2020
Great price & quick delivery
Great price, super quick delivery with tracking available. Would recommend & use again
November 8, 2020
Wrong product
This wa a 3 pack, the black mask was a vast amoumt smaller than the other 2, the box was open which would say to my that someone has op2ned the box and swapped them which was very disapointing!!
October 13, 2020
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Fab clothes and service
September 8, 2020
Unprompted review
Very professional and was delivered…
Very professional and was delivered when said,Also kept informed as what time my item was going to be delivered and by whom
September 6, 2020
Unprompted review
Every purchase made me nervous when…
Every purchase made me nervous when they arrived as I ‘m unsure the size fits or not. Now I know to go one size up for slim fit clothing. I trust northern threads will deliver quality authentic clothings with great competitive prices. Stay safe guys.
September 3, 2020
Unprompted review
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Absolutely brilliant I've used Northern…
Absolutely brilliant I've used Northern Threads for the first time recently! And will definitely use again products are outstanding and great prices! Would have liked to see them offer klarna..
August 30, 2020
Unprompted review
Staff I spoke to were fine but my order…
Staff I spoke to were fine but my order was still lost and had to wait 9 days before I could start getting my money back.
August 28, 2020
Unprompted review
High Postage and Packaging Cost
1st time order. Website and ordering process was easy to complete. However postage costs of £6 to put in a non padded plastic DPD envelope with 5 day delivery is way over the top and there are many other outlets you. An go to at more more reasonable rates. I get that in the shop you get amazing customer service but online beyond the glossy website and item price the only other stand out point is postage and sadly it lets the company down
August 10, 2020
Unprompted review
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Used Northern Threads a few times
Used Northern Threads a few times, delivery times are as stated and prices are competitive. However this time they have sent me a faulty product, a pair of Adidas gazelle indoors with the sole all buckled and very noticeable. The quality isn't their fault but surely someone checks the product before sending them out? This won't put me off giving them another chance but the product ordered was a birthday present so had to leave someone disappointed.
August 10, 2020
Unprompted review
Thanks for the quick delivery
Thanks for the quick delivery. I ordered the same trainers 3 weeks ago from tessuti and between them and the courier hermes they managed to lose them. They are a birthday present for today so it's safe to say you've saved the day. I will be using Northern threads more regularly from now on. Thanks again.
August 4, 2020
Unprompted review
Great service great item
July 26, 2020
Unprompted review
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Great service!
July 20, 2020
Unprompted review
Needed to exchange a shirt staff very…
Needed to exchange a shirt staff very helpful
July 20, 2020
Unprompted review
Absolutely fantastic service and…
Absolutely fantastic service and delivery.
July 19, 2020
Unprompted review
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