Northern Tool + Equipment logo
Visit website

Northern Tool + Equipment Reviews 

1,270
•
TrustScore 4 out of 5

4.1

Furniture Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 195 reviews, reviewers had a great experience with this company. Customers frequently praise the website for being easy to navigate and user-friendly, making it simple to find desired items and information. Many people appreciate the reasonable and fair pricing, often finding great value and good deals on products. The ordering process is consistently described as easy, straightforward, and seamless, contributing to a positive overall purchasing experience. However, some customers also noted issues with product performance or limited selection in certain categories. Additionally, a few people experienced problems with order processing, such as items not being shipped or significant shipping delays. Some reviewers were not happy with customer service regarding order cancellations, returns, or resolving incorrect shipments.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and availability. Many reviewers... See more

Price

Reviewers highlight positive aspects of price, with many finding great deals and the cheapest options... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of use for ordering parts,... See more

User experience

Clients share positive opinions on user experience, with many finding the website and app easy to navigate... See more

Order

Users describe positive interactions with order, with many finding the online ordering process easy and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

To start off with the delivery time was very punctual and very fast. I was surprisingly pleased about that. The only reason I didn't give you 5 stars was because of your chat option, I wasn't able to... See more

Rated 4 out of 5 stars

I’ve been looking for a good selection of Milwaukee products to see/buy options. I’m happy with NT options but disappointed with website not returning to where I left off after adding to cart, Also wi... See more

Rated 4 out of 5 stars

Pricing was ok. Viewing of pages were somewhat difficult. Closest store approx. 200 miles, therefore free shipping would cost more than shipping to my address.

Rated 4 out of 5 stars

It's always been a good experience. One thing that should be changed is shipping costs. When I check shipping options, I get a quick delivery for $17, a later delivery for $9, and an even later one fo... See more

Company details

  1. Furniture Store
  2. Garden Center

Information provided by various external sources

NorthernTool.com's product lines include generators, portable generators, pressure washers, grounds maintenance, heaters and stoves, trailer parts, engines, water pumps, lawn sprayers, tractors, hydraulics, hand, air and power tools, and more!

Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(1,270)

192 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The on-line experience was great

The on-line experience was great. Descriptions were clear, concise, and easy to read. I was able to find most of what I needed. I was a bit disappointed with the limited available choices of powered screwdrivers.

August 17, 2025
Unprompted review
Advertisement
Advertisement
Rated 1 out of 5 stars

Credit card scam from Northern tools

Attention do not get a Northern Tool credit card. They make it impossible to pay the card on the phone it even says they no longer except payment through the phone. The only way is you have to speak to a live representative and even if you make the payments on time they will say you didn’t to charge interest fees. I have never missed a payment and only bought one item and have paid more than the monthly to ensure the card is being paid off. They do not want this they only want the minimum to be able to make money on the in interest or will state you are late to charge late fees. I watch each credit card through Credit Karma and have always made a payment on time! After apply the card they will offer you a very high amount mine was 15k but you have to purchase an item even if you apply for the card. I applied then want to just pay cash for my purchase they stated I had to you the card to get the card. Then after offer the high about they will falsify your payment history to drop your amount offer and even if you pay more will state you were late and charge you interest. My credit score is 780 if I wasn’t watching it I would have never caught what they are doing to make money off you. DO NOT APPLY for this Card it is a scam!!!!! Looking now at the reviews of other it shows I am not the only one that is dealing with this and there very poor customer service. DO NOT APPLY FOR THIS CARD IT IS A SCAM!!!!! As a Contractor and a business owner do not use their card.

July 25, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I got what I needed, and then some!

I ordered something I needed and I got two gift cards and got something I've been meaning to buy but was hesitating to spend the money. It's a great feeling, like I won a prize just for buying something I was going to buy anyway!

July 16, 2025
Unprompted review
Advertisement
Advertisement

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look