Northgate Vehicle Hire - Cardiff Reviews 

64
•
TrustScore 5 out of 5

4.8

Lamby Way, CF3 2EQ Cardiff, South Glamorgan, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I met your colleague Paul who dropped off a rental at my home address this afternoon. Paul's customer service was faultless. He was highly professional but had a great sense of humour which mad... See more

Company replied

Rated 5 out of 5 stars

Anthony Sellick at Northgate Cardiff did an amazing job of helping me arrange a hire vehicle at very short notice. He was extremely helpful throughout the process and went above and beyond to... See more

Company replied

Rated 5 out of 5 stars

Aaron and the Team at Cardiff are brilliant at what they do, they are always supportive of our issues and manage our compliance exceptionally. If we need something last minute, Aaron is at the end... See more

Company replied

Rated 5 out of 5 stars

Gareth was so helpful when delivering the hire vehicle. He showed me around the car, explaining where to find all the features and how they worked. He was more than happy to answer any questions I had... See more

Company replied


Company details

  1. Van Rental Agency

Information provided by various external sources

With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk

Northgate Vehicle Hire

Written by the company

Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.

Contact info

  • Lamby Way, CF3 2EQ, Cardiff, South Glamorgan, United Kingdom

  • 029 2077 6400

4.8

Excellent

TrustScore 5 out of 5

64 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(64)

1,417 reviews in the last 12 months

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Rated 5 out of 5 stars

Arrived at Northgate Cardiff when…

Arrived at Northgate Cardiff when ad-blue light warning light came on in my Peugeot in Cardiff. Rebecca from workshop was great she managed to get to get it straight into workshop after explaining my urgency to her. Top service thanks!

January 30, 2024
Unprompted review
Northgate Vehicle Hire - Cardiff logo

Reply from Northgate Vehicle Hire - Cardiff

Thank you so much for taking the time to leave such an encouraging review, Dave.

While it can feel like a nightmare when something starts going wrong with a vehicle, Northgate will always be here to assist you and get you back on the road as soon as possible. I am sure Rebecca will be so pleased to see your comments.

If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.

Take care.

Simon Cort

Rated 5 out of 5 stars

Aaron is amazing

January 8, 2024
Unprompted review
Northgate Vehicle Hire - Cardiff logo

Reply from Northgate Vehicle Hire - Cardiff

Hi Aagg,

Thank you for taking the time to leave such a lovely review.

I am sure Aaron and the branch will be thrilled to see such wonderful feedback.

If there is anything more we can do for you please feel free to contact us and we would be happy to help!

Take Care,

Beth Kell

Rated 5 out of 5 stars

Very happy with Northgate! Rory has been brilliant!

Rory has been great! Opened the account t and Sorted a van out for us very quickly and efficiently. Very impressed. Would highly recommend!

October 5, 2021
Unprompted review
Northgate Vehicle Hire - Cardiff logo

Reply from Northgate Vehicle Hire - Cardiff

We are so pleased to hear this, David.

I will pass your comments onto Rory, who will be thrilled with your feedback!

Thank you for choosing Northgate and we look forward to be working alongside you.

- Laura Griffiths
Customer Services

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