Looked after today by Martin and Jo, who advised everything I needed to know and how long I’d be waiting, always a great happy bunch of people working here and not a bad turn around in getting my van... See more
Company replied
Location
Switch locationNorflex House Sheffield Airport Business Park, Europa Link, S9 1XU Sheffield, South Yorkshire, GB
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See what reviewers are saying
Brilliant service in and out in a day van MOT staff so friendly and welcoming Emma and Emily superstars! Thank you
Company replied
When arriving at the front desk. We were met by Martin with a pleasant greeting. After explaining our situation after our van broke down. He swiftly assisted us with acquiring a new van that met our n... See more
Company replied
Been dealing with Sheffield for a number of years now, all the team both Rental and Workshop are excellent, but especially Emily. Nothings to much trouble, and always finds a solution to a problem no... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Norflex House Sheffield Airport Business Park, Europa Link, S9 1XU, Sheffield, South Yorkshire, United Kingdom
- 0114 243 5888
4.9
Excellent
375 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service
Fantastic service, with a friendly team.
A welcoming front desk to help with any problems.
Olly & Malc the guys who sorted the van out was superb.
July 23, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Daniel, thank you so much for your fantastic review! 😊 We're thrilled to hear that our team made such a positive impression on you.
It's wonderful to know that Olly and Malc were able to assist you effectively with the van. We'll be sure to pass along your kind words to them—they'll be delighted to hear it!
Your feedback means the world to us, and we're grateful for your support. If there's anything else we can do for you, please don't hesitate to reach out.
Take care,
Imogen
Quality
Very welcoming front desk with Emma hosting. Fast and efficient service top notch!
July 22, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Liam, thank you for the fantastic review!
We’re so pleased to hear you received a warm welcome from Emma and experienced fast, efficient service. We’ll be sure to pass on your kind words to her and the team!
We really appreciate your feedback and look forward to seeing you again.
Take care,
Imogen
Quick and efficient with vehicle…
Quick and efficient with vehicle collections and repairs
July 22, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi David, thank you so much for your kind review! 😊
We're delighted to hear that you found our vehicle collection and repair services quick and efficient. Your feedback means a lot to us, and we're thrilled to have been able to assist you.
If you ever need our services again or have any questions, please don't hesitate to reach out. We're here to help!
Take care,
Imogen
Reply from Northgate Vehicle Hire - Sheffield
Hi Bryn, thanks so much for your feedback!
We’re delighted to hear you found our service quick and efficient.
Looking forward to helping you again soon!
Take care,
Imogen
Amazing customer service
Amazing customer service. Beth was very helpful and friendly. The technician Mason is absolutely amazing. I trust him to fix everything, from cars to trucks to spaceships. He knows what he’s doing.
July 9, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi there, thank you so much for your amazing feedback!
We’re thrilled to hear that Beth and Mason made such a great impression — we’ll be sure to pass along your kind words. Mason’s expertise really is out of this world, so it’s great to know you trust him with everything from cars to spaceships! 🚀
We appreciate your support and look forward to helping you again anytime.
Take care,
Imogen
Requested a replacement vehicle due to…
Requested a replacement vehicle due to an incident. Van was ready same day for collection. Easy transaction and helpful staff
July 8, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Stephen, thank you for sharing your experience!
We’re glad we could get your replacement van ready the same day and make the process smooth for you. Our team always aims to be helpful and efficient, especially when you need us most.
We appreciate your feedback and hope to assist you again in the future!
Take care,
Imogen
Great experience from Martin at…
Great experience from Martin at Northgate Sheffield! Thank you very much
July 9, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi there, thank you for the lovely feedback!
We're so pleased to hear you had a great experience with Martin at our Sheffield branch. We'll be sure to pass on your thanks — he’ll really appreciate it!
If there's anything else you need, we're always here to help.
Take care,
Imogen
Martin was very helpful and respectful
July 4, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Shaun, thank you for your kind words!
We're so glad to hear that Martin was helpful and respectful — we’ll be sure to pass along your feedback to him. It’s always great to know our team is making a positive impression.
We really appreciate your support and look forward to welcoming you again!
Take care,
Imogen
Glad to be back at Northgate with…
Glad to be back at Northgate with Yorkshire water brilliant speedy service and a nice comfy waiting area thanks to everyone at Sheffield .
July 3, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Tony, Welcome back to Northgate!
We’re so happy to hear that Yorkshire Water’s team gave you a brilliant, speedy service and that you enjoyed our comfy waiting area.
Thanks a lot for your kind words — we’ll be sure to pass them on to everyone here at Sheffield!
Looking forward to helping you again next time.
Take care,
Imogen
As ever great service in for tail lift…
As ever great service in for tail lift check receptionist emma very helpful as usual
June 30, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Daniel, thank you for your continued support and kind words!
We’re glad to hear Emma was helpful, as always, and that you received great service during your tail lift check.
We look forward to assisting you again soon!
Take care,
Imogen
Perfect service as always
Perfect service as always, from booking appointment to arriving on day, Emma was very helpful and Ricky did a spot on job servicing my van. Highly recommended to all
June 30, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Darren, thank you so much for your fantastic feedback!
We’re thrilled to hear that Emma and Ricky provided you with excellent service from start to finish.
We really appreciate your recommendation and look forward to helping you again in the future!
Take care,
Imogen
Northgate excellent service as always
Been coming to Northgate for some time now always excellent service every time Ive call in with my van for repairs or a service the staff here are amazing always happy to help
June 27, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Gavin, thank you for your continued support and kind words!
We're so pleased to hear that you've consistently received excellent service from our team. It's great to know our staff have been helpful and welcoming each time you've brought your van in.
We truly appreciate your loyalty and look forward to seeing you again!
Take care,
Imogen
Martin helped me with a smooth swop…
Martin helped me with a smooth swop over of vehicles to get me back on the road nice comfortable reception very friendly helpful branch .
June 26, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Michael, thank you so much for your kind words!
We're really pleased to hear that Martin was able to help you with a smooth vehicle switchover and get you back on the road quickly. It's great to know you found the branch welcoming and friendly – we always aim to make the experience as comfortable and helpful as possible.
If you ever need anything in the future, don’t hesitate to reach out. Safe driving!
Imogen
My van has to have a recall carried out…
My van has to have a recall carried out on it. The process from start to finish was dealt with very well by Emma and Malcolm
June 26, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Wesley, thank you for sharing your experience!
We’re pleased to hear that Emma and Malcolm handled your van recall smoothly from start to finish.
We’ll make sure to pass your kind words along to them. If you need any further assistance, please don’t hesitate to get in touch!
Take care,
Imogen
Van broken down and supplied with a…
Van broken down and supplied with a smaller van at 9pm revisited next morning to receive a long wheel based van
June 25, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you for sharing your experience, Ben! We’re glad we could get you back on the road quickly, even if it meant starting with a smaller van at short notice. We appreciate your understanding as we worked to provide the right vehicle for your needs the next day.
Thank you for choosing Northgate!
Take care,
Emma
Every time I come to Sheffield branch…
Every time I come to Sheffield branch Emma from office staff is very helpful, friendly and positive. Very nice I like that attitude.
Rhys, Ollie and Maic are fully professional with repairs on my van.
Thanks to everyone.
June 17, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Mariusz, thank you for your feedback! We’re thrilled to hear that Emma, Rhys, Ollie, and Maic have been so helpful and professional each time you visit our Sheffield branch. It’s exactly the kind of positive and dedicated service we aim to provide.
I’ll be sure to pass on your kind words to the team — they’ll really appreciate it!
Thanks again for choosing Northgate.
Take care,
Emma
Such a amazing branch Martin was…
Such a amazing branch Martin was brilliant and got me a new van in less than 24hours the hole staff was amazing to deal with
June 17, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you so much for your kind review! It’s fantastic to hear that you had such a great experience with Martin and the team. Getting you into a new van in under 24 hours is exactly the level of service we strive to provide, and it’s wonderful to hear our Sheffield made the process smooth and enjoyable. We really appreciate your feedback and look forward to supporting you again in the future. Thank you for choosing Northgate!
Take care,
Emma
I was served by Emma Jordan
I was served by Emma Jordan. What an absolute pleasure she is. A credit to your company.
June 9, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Jamie, thank you so much for your kind words!
We're absolutely delighted to hear that you had such a positive experience with Emma Jordan. She truly is a star, and we’re lucky to have her on the team. Your feedback means a lot to us and will definitely be shared with Emma!
We really appreciate you taking the time to leave a review, and we hope to welcome you back again soon.
Take care,
Imogen
Joe done an amazing job on my van this…
Joe done an amazing job on my van this morning. He was quick and efficient as well as being polite and professional.
June 5, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi PJ, thank you so much for your kind words!
We’re delighted to hear that Joe provided quick, efficient, and professional service while working on your van. We’ll be sure to pass your compliments on to him!
Thanks again for choosing us—we look forward to helping you in the future!
Take care,
Imogen
5 Star and a moon to team Sheffield
I had a Friendly greening from Emma as I came in the dealership as she remember my face from an earlier visit. Very prompt service and great with customers.
As oil was leaking from my engine that had just been replaced by Peugeot I was rather annoyed. Jordon fitted a new sump plug and washer the the van and this solved the oil leak. Jordan took me through into the workshop to show me this and got my straight back on the road so I didn’t miss any of my appointments.
Thank team Sheffield
June 4, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Russell, thank you so much for your kind words!
We’re delighted to hear that Emma made you feel welcome right away and that Jordan was able to quickly sort out the oil leak and get you back on the road without any delays. We always aim to provide prompt and attentive service, and it’s wonderful to know we hit the mark for you.
Thanks again for choosing Team Sheffield – we really appreciate your support and look forward to seeing you again soon!
Take care,
Imogen
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