Amy worked her magic and managed to get us an auto pickup after a lot of hard work , great service , very Professional and and smooth hand over we would recommend Northgate Southampton Mark
Company replied
Location
Switch locationLower William Street, Northam, SO14 5QE Southampton, Hampshire, GB
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See what reviewers are saying
Customer service from Tom at this branch is top notch, very helpful team allround. And technician Dan kept me updated regularly through out the repair/servicing process making in day work planning as... See more
Company replied
We have a new leasing contract with Northgate & the process has been excellent. They provided lead-in vehicles which enabled us to carry on with our normal operational function. The change of of v... See more
Company replied
We’ve been using Northgate for our vans and have always been really impressed with the service. Nina and Kelly are both fantastic; friendly, helpful and always quick to respond whenever we need anythi... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Lower William Street, Northam, SO14 5QE, Southampton, Hampshire, United Kingdom
- 023 8021 8100
4.8
Excellent
95 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Northgate Vehicle Hire - Southampton
Hello, thanks for your great feedback!
Quick and helpful service is always good to hear, and we’re pleased the team got the job sorted efficiently for you. ⚡🔧
We really appreciate you taking the time to leave us a review!
Take care,
Emma
Very quick turnaround for service on…
Very quick turnaround for service on van and also good waiting facilities. Kieran working on the van done an amzing job
October 27, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Southampton
Hi Jamie, thank you for sharing your experience!
It’s great to hear your van service was completed with such a quick turnaround and that you were comfortable while waiting. 🚐☕
A special shout-out to Kieran for doing an amazing job on your van. We’ll make sure your fantastic feedback reaches him! 🛠️
Take care,
Emma
Did the service at my home
Did the service at my home, and did the job quickly, great service
October 26, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Southampton
Thanks for sharing your experience, Chris!
It’s great to hear the convenience of having your service completed at home was matched by a quick and efficient job. 🏠🔧
We really appreciate your feedback and are pleased you received such great service!
Take care,
Emma
Nathan is a top man
Nathan is a top man, always on time, very easy to deal, very knowledgable and friendly.
October 23, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Southampton
Thanks for the fantastic feedback, Rick!
Nathan sounds like a real credit to the team. It’s great to hear you can always rely on him to be punctual, knowledgeable, friendly and easy to deal with. 👌
We’ll make sure your top-notch comments are passed on to him! 🙌
Take care,
Emma
Very friendly staff
Very friendly staff. Couldn't fault the service..
October 23, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Southampton
Hi Stuart, thank you for your great review!
It’s lovely to hear the team made you feel welcome and provided service you couldn’t fault. 😊
Your kind feedback is really appreciated, and we hope to see you again soon and earn that 5th star! ⭐
Take care,
Emma
Very welcoming staff and very clean…
Very welcoming staff and very clean establishment, nothing is ever a problem offering a great service.
October 23, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Southampton
Thank you for your lovely feedback, Lee!
A warm welcome and a great service can make all the difference, so it’s fantastic to hear the team made such a positive impression. 😊
We’re also pleased you found everything so clean and well looked after, and that nothing was too much trouble. 👏
Thanks for taking the time to share your experience!
Take care,
Emma
Good service and communication from Tom…
Good service and communication from Tom and Alfie.
October 23, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Southampton
Hello Daniel, thanks for sharing your feedback!
It’s great to know Tom and Alfie kept you well informed and provided such good service throughout your visit. 👍
We’ll make sure your kind comments are passed on to them both!
Take care,
Emma
Customer service at this branch is excellent
Customer service from Tom at this branch is top notch, very helpful team allround. And technician Dan kept me updated regularly through out the repair/servicing process making in day work planning as easy as possible.
October 23, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Southampton
Hi Mark, thank you for your brilliant review!
It’s great to hear Tom provided such top-notch customer service and that the whole team were helpful throughout your visit. 👏
A special mention to Dan for keeping you regularly updated during the repair and servicing process, helping you plan your working day with minimal disruption. 🔧
We really appreciate your feedback and will make sure your kind words are passed on to them both!
Take care,
Emma
Amy worked her magic and managed to get…
Amy worked her magic and managed to get us an auto pickup after a lot of hard work , great service , very Professional and and smooth hand over we would recommend Northgate Southampton
Mark
October 21, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Southampton
Hi, thank you for your fantastic review!
We’re delighted to hear Amy worked her magic and, after a lot of hard work, managed to arrange an automatic vehicle for you. 🪄
It’s great to know you received professional service and enjoyed a smooth handover. Thank you for recommending our Southampton team! 🚐
Take care,
Emma
Tom and Alfie got ma back on the road…
Tom and Alfie got ma back on the road in under an hour. Ad Blue sensor falt needed resetting.
Thankfully that was all as 150 miles from home working away.
Many thanks guys.
October 20, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Southampton
Hi Ad, thank you for your fantastic review!
We’re delighted to hear Tom and Alfie had the AdBlue sensor fault sorted and got you back on the road in under an hour. 🔧⚡
Being 150 miles from home, we’re sure that was a welcome relief! Thank you for your kind feedback, we’ll be sure to pass it on to the team. 🙌
Take care,
Emma
Van came in for a service and to have…
Van came in for a service and to have breaks looked at. All staff members really friendly and helpful, tea and coffee was offered by every member as they passed by. Tom kept me updated all through the process. Absolutely fantastic. Thank you
October 20, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Southampton
Hello, thank you for your fantastic review!
We’re delighted to hear the whole team were so friendly and attentive throughout your service visit. ☕😊
It’s especially great to know Tom kept you updated throughout the process and made sure you knew what was happening with your van. We’ll be sure to pass on your brilliant feedback! 🔧
Thank you for choosing Northgate!
Take care,
Emma
Reply from Northgate Vehicle Hire - Southampton
Hi Arne, thank you for your review!
We're delighted to hear that you found the team polite and very helpful. Providing excellent customer service is what we strive for every day. ⭐
Thank you for taking the time to share your feedback.
Take care,
Emma
Good service and got the problems…
Good service and got the problems sorted.
October 15, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Southampton
Hi Toyah, thank you for your review!
We're pleased to hear that the team got the problem sorted and provided good service throughout.
Thanks for taking the time to share your feedback. 👍
Take care,
Emma
Nathan was amazing really helpful
Nathan was amazing really helpful and willing to help in anyway he can such a good member of the team 10 10
October 15, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Southampton
Thank you for your review, Todd!
We're delighted to hear that Nathan was so helpful and willing to go the extra mile to support you. His positive attitude and commitment to helping customers really make a difference. 🔧
We'll be sure to pass your fantastic feedback on to Nathan. Thanks for taking the time to share it, and we're thrilled he earned a 10/10! 🙌
Take care,
Emma
Reply from Northgate Vehicle Hire - Southampton
Hello, thank you for your review!
We're delighted to hear that you received great service and found everything quick and reliable.
Thank you for taking the time to share your feedback. We really appreciate it! ⭐
Take care,
Emma
Nathan in particular is very good at…
Nathan in particular is very good at what he does. Always polite and friendly. Very knowledgeable with the fleet we have. Goes above and beyond to help us out and makes all appointments go smoothly without issue.
October 14, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Southampton
Hi James, thank you for your review!
We're delighted to hear such fantastic feedback about Nathan. His knowledge of your fleet, friendly attitude, and commitment to going the extra mile are exactly what we aim to deliver. 🚚
It's great to know he helps keep everything running smoothly and makes every appointment straightforward and hassle-free. We'll be sure to pass your kind words on to him. 👏
Thank you for taking the time to share your feedback!
Take care,
Emma
Reply from Northgate Vehicle Hire - Southampton
Hello Jim, thank you for your great review!
We’re really pleased to hear you had such a positive experience with us. ⭐
Thank you for your kind words and for choosing Northgate. We really appreciate your support! 🙌
Take care,
Emma
nice and easy
Was nice and easy, has sofas toilets and refreshments, friendly staff. I dealt with Osman and Mack.
October 7, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Southampton
Hello Harry, thank you for your lovely review!
We’re delighted to hear your visit was nice and easy, and that you found the team friendly and welcoming. 🙌
It’s great to hear Osman and Mack looked after you, and we hope the refreshments helped make your visit that little bit more comfortable! ☕
Thanks for choosing Northgate!
Take care,
Emma
Friendly and courteous staff
Friendly and courteous staff, plenty of free coffee whilst I wait. Highly recommend
October 5, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Southampton
Hi Regan, thank you for your fantastic review!
We're delighted to hear that you found our team friendly and courteous, and that you enjoyed the complimentary coffee while you waited. Creating a welcoming experience for our customers is important to us, so it's great to know we got it right.
We really appreciate your recommendation and look forward to welcoming you back again soon.
Take care,
Imogen
Excellent Service!
We have a new leasing contract with Northgate & the process has been excellent. They provided lead-in vehicles which enabled us to carry on with our normal operational function. The change of of vehicles was completely stress free, arrived at date & times agreed which was great for planning. We look forward to having a long & professional partnership.
Great start!
September 24, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Southampton
Hi Lorraine, thank you for your review!
We're delighted to hear that your new leasing contract has got off to such a great start. It's fantastic to know that the lead-in vehicles helped keep your operation running smoothly and that the vehicle changeover was stress-free and completed exactly as planned. 🚚
Thank you for your kind words and for placing your trust in Northgate. We look forward to building a long and successful partnership with you. ⭐
Take care,
Emma
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