North Star Military Figures Reviews 206

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 198 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product quality and wide variety of offerings, often highlighting the unique and innovative items available. Many people appreciate the efficient order processing and the reliable delivery service, noting that products arrive quickly and are always well-packaged. The customer service is frequently described as professional, friendly, and highly communicative, with issues being resolved promptly and satisfactorily. However, some customers also noted occasional minor issues with missing or incorrect items in their orders. These instances, though rare, were consistently handled with quick and amicable resolutions by the company's customer service team.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the wide and varied selection of... See more

Order

Customers had positive experiences with order. Many reviewers consistently praise the quick fulfillment and... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the fast, efficient, and excellent... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast and prompt... See more

Quality

Reviewers consistently express high satisfaction with the quality of products. Customers frequently praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered quite a few times at North Star, every time they have been nothing but professional and accurate. They post their stuff very quickly and even niche stuff has never taken more than a week unt... See more

Rated 5 out of 5 stars

I've bought from North Star for a number of years and have had nothing but fair pricing, brilliant customer service and competitive shipping. Being in Australia leaves us with little option but to t... See more

Rated 5 out of 5 stars

An incredibly wide range of models, reasonable prices (including amazing deals for many new releases and bundles). Yes, Northstar may be a feeder of my pile of shame/opportunity but it's a lov... See more

Rated 5 out of 5 stars

I buy from these guys fairly regularly and it's always been great service. They're very communicative via social media regarding new stock and mail order processing if there are any issues (busy aroun... See more


Company details

  1. Hobby Store
  2. Collectibles Store
  3. Figurine Shop
  4. Model Shop

Information provided by various external sources

The official site of North Star Military Figures


Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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Rated 5 out of 5 stars

I ordered from North Star as a first…

I ordered from North Star as a first time buyer and I have to say the I was delighted with the process. Very prompt delivery and everything arrived safely packaged. I would wholeheartedly recommend North Star to anyone!

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

The range of miniatures available from…

The range of miniatures available from North Star is immense and their range of multi-part plastic kits is surely one of the most innovative in the industry. Delivery has always been fast and well packaged. No complaints here.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company offering a huge and varied range of miniatures. I have ordered multiple times and they are always competitively priced.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Bought several times from them and service always was fantastic. Their miniature lines are among the best one could ever find.

July 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Bought from Northstar plenty of times

Bought from Northstar plenty of times, they're probably the best miniatures company I've bought from.
Excellent customer service, prompt delivery, amazing selection, proud to support smaller companies, high quality miniatures.
Their plastic kits are a dream come true for a kitbasher like me.
Also really love the high degree of racial and gender diversity in their plastic kits and the fact that they don't pat on themselves on the back for it; great to see something that should be standard practice treated as standard practice instead of something special.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

I live local and buy local

I live local and buy local, so actually visit the site, rather than order. Have ordered on the odd occasion and no problems. The team at NSMF are brilliant! I love the pulp / amazing stories series of figures that they stock. Highly recommend them.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

North Star are great.

North Star stock a wide variety of products from smaller companies and manufacturers. To have all these different products from around the globe under a single roof is great. The items I have gotten from North Star over the years have always been well packaged and swiftly despatched. The prices are good and anytime I have had issues the customer service has been great at replacing items.
Thanks North Star.

June 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Great customer service

i have ordered many times, the product was excellent but what made the experience so good was the customer service. I had an issue with a casting and when i pointed it out North Star kindly replaced it for me. Very professional and great range of product and availability.

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great company to order from

Great company to order from. Massive stock and great communication. Occasional bargains are worth looking out for as well! Quick delivery and always well packaged.

March 1, 2025
Unprompted review
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Rated 5 out of 5 stars

North Star are Tops

My experience with North Star has alway been a positive experience, my supplier store here in South Africa 'Pandemonium' has alway gotten any North Star's excellent range of products that I asked for no problem. Btw the best 'trolls' are actually sold by North Star.

June 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent service

I have been buying various miniatures from North Star for a good number of years. They stock a huge variety. If something has needed to be cast/sourced/restocked to complete an order, communication is always forthcoming. I have absolutely no hesitation in recommending Nick and his team to anyone in the hobby. Spend your money with these guys!

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

The staff at North Star are…

The staff at North Star Miniatures are great, whether on the phone, email or in person. I once went to their office to buy something that turned out to be out of stock - no problem, he literally went and cast figures for me and popped the still hot figures in my hand!

May 2, 2025
Unprompted review

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