NorthWestPharmacy.com Reviews 

14,554
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 842 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight significant cost savings on medications, often finding prices much lower than in the US, even with insurance, making necessary prescriptions affordable. The overall service is frequently described as excellent, with efficient, reliable, and top-notch support provided throughout the process. People find the ordering process remarkably easy and seamless, with prompt processing, timely delivery, and clear communication regarding their prescriptions. Additionally, the staff and customer service agents are consistently praised for being exceptionally helpful, friendly, professional, and informative.

What people talk about most

Price

Customers consistently note positive experiences with price, often highlighting significant savings compared... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the efficiency, helpfulness,... See more

Order

People report positive experiences with order, highlighting that orders are completed quickly and processed... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, excellent... See more

Staff

Users describe positive interactions with staff, consistently finding them professional, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pretty seamless customer service phone numbers, excellent website. Too many marketing emails about misc. drugs, but we absolutely have to have them for certain medications that are too pricey here in... See more

Rated 5 out of 5 stars

I moved and supplied them with the wrong address. Customer service was very help full in looking up the shipment and seeing that it was returned to sender and probably lost in customs from US to Canad... See more

Company replied

Rated 5 out of 5 stars

I have saved money by purchasing my inhalers thru NorthWest Pharmacy. It is easy to reorder and my medication comes in an orderly fashion. I am thankful to be able do do this thru this pharmacy.

Rated 5 out of 5 stars

North West Pharmacy make the whole process easy. a website that is user friendly. It's not like going to the neighborhood Pharmacy and getting your prescription next day, but the price makes up for... See more

Company replied


Company details

  1. Pharmacy
  2. Drug Store
  3. Online Pharmacy
  4. Online Prescription Medication Vendor
  5. Veterinary Pharmacy
  6. Wholesale Drugstore

About NorthWestPharmacy.com

Written by the company

After filling more than four million prescriptions, we are the world's most reviewed and independently five-star rated online pharmacy with over 480,000 real customer reviews through Shopper Approved and a stellar TrustScore. We're certified by CIPA & IPABC and every purchase from us is guaranteed by one of the most trusted names in online security, the Norton Shopping Guarantee. Say goodbye to high drug prices. Our customer experience is synonymous with savings, safety and service.

Contact info

4.8

Excellent

TrustScore 5 out of 5

15K reviews

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4.8

All reviews

(14,554)

751 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Price is very reasonable

Price is very reasonable. Agents are extremely helpful and friendly. Shipping is prompt.

May 15, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Henry,

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

As a pharmacist myself

As a pharmacist myself, I trust NWPharmacy with my Rx. They run a reputable operation and I have never doubted the products I receive.

July 6, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Robert,

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Pills arrived on time

Pills arrived on time, and the price was excellent.

July 6, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Robert,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

My doctor recommended

My doctor recommended that I use Northwest Pharmacy several years ago, because prices on one of my medication’s was too high in the United States. I have been ordering that medicine from Northwest Pharmacy for many years and have found them to be very efficient & timely. They have kept their price low. I would definitely recommend them!

June 8, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Linda,

Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Long-time loyal customer

I have been a loyal customer for years and will remain so....always great service, reasonable delivery times and very good prices

July 6, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Richard,

Thank you for being a long‑time customer. We’re glad to know our service, delivery timelines, and pricing have continued to serve you well. Your ongoing trust means a great deal to us.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Great Value

Variety of selection. Easy to reorder medications. Great value.

June 5, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Gail,

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

We can’t thank Northwest Pharmacy…

We can’t thank Northwest Pharmacy enough. Besides their superb customer service, ease of ordering and reliability, they save us a lot of money. One of my husband’s meds costs $18,000 for a monthly supply. Don’t know anyone who can afford that. Northwest Pharmacy charges us $500 for a two month supply. Medicare charged $2,100 for one dose of an injectable medication he needs and we get two for $600 from Northwest Pharmacy. I recommend them without reservation. Felicia S.

July 5, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Felicia,

Thank you for taking the time to share your experience. We’re very glad to hear that our service, pricing, and reliability have helped make your husband’s medications more accessible. Providing affordable options and dependable support is at the heart of what we do.

Thank you for your trust and for recommending us without reservation. We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Northwest Pharmacy made my experience…

Northwest Pharmacy made my experience getting asthma inhaler refills during the cursed US tariffs much easier. My order was taken politely and efficiently over the phone (I live in the US), and shipping notifications were handled expertly.

May 3, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Miriam,

Your input is greatly valued. We appreciate your business and are grateful to be a part of your healthcare plan.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

I get great service from NW Pharmacy…

I get great service from NW Pharmacyand if there is ever a delay, usually supply line shortages, they always communicate reasons and status promptly. And I save a ton of money

April 3, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Linda,

Thank you for sharing your feedback. We are glad that NorthWestPharmacy.com has met your needs as we continuously strive to serve you better.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Reliable

Reliable, service, delivery of critical meds on time, great pricing. They willl talk to MD anytime.

May 2, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Mike,

Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Personal service

Personal service, quick response.

March 2, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Frank,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Outstanding service and savings!

We have used your services for several years and have never had a complaint! All of our prescriptions have been processed quickly and professionally! The cost savings is remarkable as compared to what we have to pay in the USA.

April 1, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Irene,

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Good prices.

Good prices., fast shipping, and easy ordering. My prescription from this pharmacy saved me a lot of money

March 6, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear CharAz,

Your input is greatly valued. We appreciate your business and are grateful to be a part of your healthcare plan.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Testimonial

I have been using Northwest pharmacy for over 6 years or more. Very easy, and my prescriptions come on time. Great company and once you are set up it’s just easy.

July 1, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Cathy,

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Great service and price

Great service and price. Prompt shipments.

December 1, 2025
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Susan,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Great customer service

Have consistently used them for over a year. Customer service is great, answers all questions promptly. They also helped me figure out the medication and dosage I would need. Uploading prescriptions is very easy. Much cheaper for certain medications. Overall comfortable process and definitely reliable.

July 1, 2025
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Ishrat,

We are happy to hear of your positive experience. We appreciate your business and are eager to be of service to you in the future.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

I love that yall have my Rx cheaper…

I love that yall have my Rx cheaper than anywhere here in USA. I wish yall carried my other Rx so I could get everything from yall. I do hate it went up in price but I understand that’s due to the tariffs.

May 2, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Mrs, Kitty,

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

excellent customer service and fast…

excellent customer service and fast delivery

February 26, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Karla,

Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 4 out of 5 stars

NW Pharmacy's customer service is very…

NW Pharmacy's customer service is very good. Through no fault of their own because of supply chain issues, there are times that my prescription is not in stock. I will still be a customer. They are the best price around.

June 29, 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear L Ryerson,

Thank you for sharing your feedback. We are glad that NorthWestPharmacy.com has met your needs as we continuously strive to serve you better.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Fast service

Fast service, a good deal on my dogs drugs, they keep contact with my vet.

August 30, 2025
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

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