Nostro Reviews 

Reply from Nostro

Nov 21, 2025

Thank you so much for sharing your experience!

Huge congrats on passing your 5K 2-step challenge — getting funded the very next day is always a great feeling, and we’re glad the process was smooth for you. It’s also awesome to hear that the server performance matches your scalping style — fast execution is something we’ve worked hard to optimize.

We appreciate you taking the time to leave a review before the payout stage, and we’ll be here to support you every step of the way. Looking forward to seeing your update — and hopefully celebrating your first payout soon! 🚀

Reply from Nostro

Nov 22, 2025

Thank you for sharing your perspective. We understand your concern, and we appreciate you being honest about it. To clarify, many companies run review-based giveaways, but participation is always optional — traders are free to share positive, neutral, or negative feedback based on their actual experience.

Our focus remains on improving the platform, delivering payouts when rules are followed, and building trust through transparency and consistent service. Your feedback helps us continue working toward that goal. Thank you for taking the time to leave a review.

Reply from Nostro

Nov 22, 2025

Thank you for sharing your experience with us. We’re really glad to hear you’ve had a smooth and satisfying journey so far. Our goal is to keep everything transparent, fair, and trader-friendly, so feedback like this means a lot. We’ll continue improving and making sure you always have a reliable and enjoyable trading environment with us.

Reply from Nostro

Nov 20, 2025

Thank you for taking the time to share your experience — we genuinely appreciate you being direct and honest, even if the feedback is difficult to hear. Let me respond clearly to each point you raised.

First, regarding the positive reviews:
We do **not** write our own Trustpilot reviews. Traders often leave short reviews after receiving payouts or resolving an issue, which can sometimes create a sudden wave of positive posts. Trustpilot also verifies users, so fake accounts wouldn’t pass their filters. Still, you’re right that 1-star reviews should be taken seriously — and we do take them seriously.

On the support issue:
You’re absolutely right that waiting a week and a half for a reply is not acceptable. During the last round of server changes, support was overwhelmed, and response times dropped far below our standard. That’s not an excuse — it’s simply the reason. We agree this needs to improve, and we’ve already expanded the support team to prevent this from happening again.

About payout rejections:
We never reject a withdrawal without providing the exact rule that was triggered. If you feel your payout was wrongly declined, please send your **account ID and ticket number** to [support@nostro.co](mailto:support@nostro.co) and we’ll escalate it to compliance for a full re-review. If a mistake was made, we will fix it.

Regarding Discord bans:
Traders are **not banned for asking questions** — even negative ones. The only bans issued were during periods where misinformation or repeated false claims were spreading and causing panic among traders. Constructive criticism has always been allowed.

On spreads and server performance:
There were genuine technical issues earlier this year, especially during the MT5 migration and infrastructure upgrades. We fully acknowledge that spreads and execution were worse during that period. Those conditions have since been stabilised with the new servers and liquidity setup.

You’re fully entitled to feel disappointed after your experience, and we’re truly sorry that we didn’t meet your expectations. If you give us your account details, we’ll look into your case properly so you get a transparent explanation — not generic answers.

We’re not here to ignore traders or hide from criticism. Your review helps us improve, and we’re willing to make things right.

Reply from Nostro

Nov 20, 2025

Hi there — thank you for taking the time to share your experience so openly. We know this review comes from real frustration, and we’re not here to dismiss that. Let me address your points one by one as clearly and calmly as possible.

First, we’re genuinely sorry for the issues you’ve faced. Some of the points you mentioned — server instability, dashboard bugs, MT5 migration troubles — were real problems during the last few months, and we take responsibility for them. They caused inconvenience for many traders, and we understand why that would affect your trust.

Now, to clarify a few things:

• Traders are not banned from Discord for complaining. What happened is that the general chat was temporarily closed during the worst period of technical instability because false information and rumors were spreading faster than actual updates. Complaints themselves were never the issue — misinformation was.
• Account locks and mid-trade closures usually happen due to flagged risk rules or system desync, and we agree this should not happen. These issues were tied to the old server infrastructure and have been addressed with the migration.
• Spreads were affected by liquidity provider transitions — not ideal, and definitely not the experience we want traders to have.
• Compensation delays are real, and we fully acknowledge that. The migration created a verification backlog that took much longer than expected. That doesn’t excuse the delay, but it is the truth.

We’re not asking you to excuse the problems you faced — you had every right to be frustrated. What we do want to make clear is:

• The firm didn’t ignore these issues.
• The problems were the result of major infrastructure changes, not negligence.
• A lot of the issues you mentioned have already been resolved with the new servers and dashboard.
• Compensation is still being processed — not cancelled.

If you’re open to it, please send your account ID to [support@nostro.co](mailto:support@nostro.co) so we can check your case specifically and make sure nothing was overlooked on our side.

We appreciate your honesty, even if it’s critical. Feedback like yours is what pushes us to improve — and we are improving.

Reply from Nostro

Nov 20, 2025

Thank you for taking the time to share such an honest and balanced review — we really appreciate it.

You’re absolutely right about the MT5 transition. That period was challenging for everyone, and we completely understand why the long wait made things feel uncertain. We’re glad to hear that things are now stable on your end and that the continuous updates helped you stay informed during the downtime.

Your 3-star rating is fair, and we respect it. There’s still room for improvement, and feedback like yours helps us move in the right direction. We’re committed to strengthening the platform, improving communication, and making sure traders never have to experience that kind of delay again.

Thank you for staying patient, giving us the chance to fix things, and recognizing the promos and effort put in along the way. We hope to see you back trading soon — and we’ll keep working hard to turn that 3 stars into 5. 🚀

Reply from Nostro

Nov 20, 2025

Hi there — we understand you’re upset, but we want to be completely clear:
This statement is totally untrue. Personal situations or relationships have absolutely no connection to trading decisions, payout reviews, or account status.

No staff member — including Scott — has the power to block an account or decline a payout for personal reasons. All payout decisions are handled strictly by our compliance team and based only on the trading rules in the evaluation.

If your payout was declined, it would have been due to a rule breach flagged during the review — not because of anything happening outside the platform.

Reply from Nostro

Nov 19, 2025

Thank you so much for sharing this — it really means a lot to us.

Hearing this from someone who has been in the prop-firm space for a while and has watched our journey from early on makes your feedback even more meaningful. We’re glad you’ve been able to pass multiple challenges and, most importantly, that your payouts have always been smooth and on time. That reliability is something we work very hard to maintain.

Your words about our speed, professionalism, and growth truly motivate the entire team. We’ve gone through different phases, learned from every challenge, and focused on improving the trader experience day by day — so it’s great to know those efforts are showing on your side.

Thank you again for the trust, the consistency, and the support. We’re proud to have you in the Nostro community, and we’ll keep pushing to be even better. 🚀

Reply from Nostro

Nov 18, 2025

Thanks for sharing your feedback!

We’re glad to hear you feel good about the firm overall. Getting funded can take time, especially if you’re working on consistency and risk management — but you’re on the right track by staying patient and focused.

Keep pushing, keep practicing, and don’t rush the process. We’re here to support you, and we hope to see you reach that funded stage soon.

Wishing you success on your journey with Nostro! 🚀

Reply from Nostro

Nov 18, 2025

Thank you so much for sharing your genuine experience — we really appreciate it.

It’s great to hear that you’ve been with Nostro since the early days and that the platform has been reliable for your style of trading. We’re especially glad to know your withdrawals have been processed quickly and without delays — that’s one of the areas we work hardest to keep consistent.

You’re absolutely right about the updates. A lot of improvements have been rolled out behind the scenes to make the system smoother and more stable, and it’s encouraging to hear that those upgrades have made a noticeable difference for you.

Thanks again for taking the time to share your experience. Your feedback helps us keep moving in the right direction — and we’re happy to have you as part of the Nostro community. 🚀

Reply from Nostro

Nov 17, 2025

Thank you so much for sharing your personal experience — we really appreciate it!

It means a lot to hear this from someone who has been with us since the early days. You’re absolutely right: every prop firm goes through challenges, and we’ve certainly had our share. But traders like you — who stayed patient, believed in the vision, and grew with us — are a big part of why we’ve been able to come back stronger.

We’re especially glad to hear that payouts have always been smooth for you. That’s something we take very seriously, and it’s great to know your experience reflects that.

Thanks again for being part of the Nostro journey — and here’s to many more successful moments ahead! 🚀

Reply from Nostro

Nov 17, 2025

Thank you so much for sharing this — we’re really glad to hear you’re enjoying the new NostroMarkets platform!

It means a lot to know that the move to our own trading system has made your experience smoother, more reliable, and easier to navigate. That was exactly our goal with this upgrade, and feedback like yours lets us know we’re heading in the right direction.

We’ll definitely keep improving and adding new features to make the platform even better for traders at every level. Thanks again for your support — and here’s to more great trading ahead! 🚀

Reply from Nostro

Nov 17, 2025

Thank you for the honest feedback — we appreciate it!

We’re really glad to hear you find Nostro a great and affordable prop firm. You’re right, though — there have been moments where technical issues caused delays, and we understand how frustrating that can be when you’re trying to trade.

The recent upgrades to our servers and dashboard were designed specifically to reduce those interruptions and make the experience far more stable going forward. We’re continuing to improve reliability so traders don’t have to deal with downtime.

Thanks again for sticking with us — your feedback helps us get better every day! 🚀

Reply from Nostro

Nov 17, 2025

Hi there — thank you for taking the time to explain everything so clearly. We understand how worrying this situation must feel, and we’re really sorry for the frustration you’ve experienced over the past few weeks.

Here are some important points to address what you mentioned:

• The website and dashboard did experience issues during the server migration, which caused some users to see errors, broken login loops, or password reset loops. This was not intentional and definitely not an attempt to disappear.
• Email response times have been slower than normal due to the migration and the high number of support tickets that came in at once. That’s not an excuse — just transparency.
• The website *is* online, but depending on your region or network provider, some users may still face redirect or DNS issues until the update fully propagates globally.
• KYC and login issues are related to these same backend changes — once everything stabilizes, accounts will open normally again.

We are not ignoring traders, and we are not shutting down. The delays are real, but so is the work happening behind the scenes to fix things.

To help you directly:

1. Please try accessing this link:
**[https://nostromarkets.com](https://nostromarkets.com)**
(If your region still hasn’t updated, it may show an error — but it *is* online.)

2. For the password reset loop, send your email address and account ID to:
**[support@nostro.co](mailto:support@nostro.co)**
and ask for a manual reset. The team can fix this for you.

3. If you’ve already emailed and received no reply, resend your message with “LOGIN ISSUE – URGENT” in the subject so it gets flagged.

We’re not asking you to ignore your frustration — it’s completely valid. But we promise we haven’t vanished, and no one is being left behind intentionally. The platform is stabilizing, and we’re working on restoring full access for every trader.

Thank you for your patience, and we’ll make sure your account gets sorted as quickly as possible once we receive your details.

Reply from Nostro

Nov 17, 2025

Thank you so much for taking the time to write such a thoughtful and sincere message — it truly means a lot to us.

It’s clear that you’ve been paying close attention to the progress, the challenges, and the effort behind the scenes, and hearing this kind of acknowledgment from someone who has been part of the journey is incredibly motivating for the whole team.

We’re glad the new dashboard and improved server performance have made a noticeable difference for you. Those upgrades took a lot of work, late nights, and tough decisions, and we’re committed to continuing that momentum so traders can rely on a stable, fair, and transparent environment every single day.

You’re right — the past few months haven’t been easy, but staying open with the community, communicating honestly, and putting traders first has always been at the core of what we do. Seeing that recognized reminds us why it’s worth it.

Thank you again for your trust, patience, and appreciation. We’re proud to have traders like you in the Nostro community, and we’re excited for what the next few months will bring as we continue to build and improve together. 🚀

Reply from Nostro

Nov 15, 2025

Thank you! We appreciate the support, glad to have you with us 💜

Reply from Nostro

Nov 17, 2025

Thank you so much for the feedback!

We’re really glad to hear that you’ve had a good experience with our services and the firm overall. It means a lot to us that you took the time to share your thoughts.

Thanks again for your support — here’s to more smooth trading and success ahead! 🚀

Reply from Nostro

Updated Nov 17, 2025

Thank you so much for the great feedback! 😊

We’re really happy to hear that you had a smooth experience with both our support team and your payout — that’s exactly what we aim for. Quick responses and fast, hassle-free payouts are a big focus for us, so it’s great to know it showed in your experience.

Thanks again for the recommendation — we truly appreciate it. Here’s to many more wins and payouts ahead! 🚀

Reply from Nostro

Nov 14, 2025

Thank you so much for taking the time to share such a balanced and insightful review — we really appreciate it!

It’s great to hear that you’ve been with Nostro for almost a year and have received multiple payouts smoothly. That’s exactly the kind of experience we want every trader to have. You’re also absolutely right — the server migration was a challenging period, but moving to our own infrastructure has allowed us to deliver much faster execution and improved overall stability.

We completely agree that no firm is perfect, and feedback like yours helps us stay focused on what matters most — consistency, reliability, and continual improvement. Thanks again for your trust and for being part of the Nostro community — we’re excited to keep growing together! 🚀

Reply from Nostro

Nov 14, 2025

Thank you for taking the time to share such clear and constructive feedback — we really appreciate it.

Every point you’ve mentioned touches on areas that many traders care deeply about, and we understand how these rules can feel restrictive at times. Each of the current parameters — including the 2% risk limit, consistency metrics, and dynamic drawdown — was originally introduced to promote sustainable risk management and protect funded traders from sudden large losses.

That said, we’re always reviewing our framework to make it more trader-friendly without compromising long-term stability. Your feedback on **static drawdown**, **simplified payout windows**, and **rule flexibility** is already being passed along to our policy and tech teams for reassessment.

We value traders like you who take the time to help us improve — updates based on community feedback are exactly how Nostro evolves. Please keep sharing your ideas; they make a real difference in shaping future improvements.