Notebooksandmore Reviews 5

TrustScore 2.5 out of 5

2.7

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Company details

  1. Electronics & Technology

Information provided by various external sources

Die think about IT GmbH vertreibt über den campusdiscount.de Shop Computer-Hard- and Software im Privatkunden- und Forschungseinrichtungsbereich. Besuchen Sie uns auf unserer Webseite unter www.campusdiscount.de


Contact info

2.7

Poor

TrustScore 2.5 out of 5

5 reviews

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Rated 2 out of 5 stars

Awful customer service whom you need to check up on and tell what to do for any chance of getting things done

First off, my laptop arrived two months after it was ordered. That was only *after* I told them not to wait for a preload DVD and just ship the product. It has been over two years since that purchase, and they *still* have not sent me a preload DVD---even though I keep reminding them. They do a terrible job of keeping you up to date, so it is important that you keep mailing them and checking up on them if you have a pending order; perhaps they only help you at all because you are still in a position to cancel the order.

My laptop's harddrive recently failed (which is not their fault), but it appears that they sold me a 320GB harddrive, whereas Lenovo, who manufacture the laptops, only offer a 160GB harddrive. With my extended warranty, Lenovo promptly issued me a replacement harddrive, but one with only 160 GB capacity.

I have contacted NB&M about this matter, but I don't expect them to respond. Ever.

October 9, 2010
Unprompted review
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Reply from Notebooksandmore

Dear customer, I can understand that you are not happy with a long deliver time of 2-Month. But please beer in mind that we are note in charge to hurry up such things as we are reliant on the manufactures. Especially when foreign configuration changes(Keyboards

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