Novi AI Reviews 

6
TrustScore 4 out of 5

3.9

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Company details

  1. Software Company
  2. Animation Studio
  3. Video Editing Service

Written by the company

Novi AI is a leading generative AI creation studio designed to help users turn ideas, scripts, and images into high‑quality videos, animations, and visuals with minimal effort. Whether it’s AI text‑to‑video, image‑to‑video, or story‑driven multi‑scene content, Novi AI provides a unified workflow that makes creative production faster, more intuitive, and accessible to creators of all skill levels. With support for multiple advanced AI models—including Seedance 2.0 and others—it empowers storytellers, marketers, social creators, and teams to bring their content to life without complex editing tools. Novi AI is trusted by a global community for its ease of use, rich feature set, and powerful AI‑driven generation capabilities.


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3.9

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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3.9

All reviews

(6)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

The customer service lady who attended…

The customer service lady who attended to me by name Sara was kind and prompt in resolving my issues. Even though i didn't get what i wanted with the app but i must say they're good with their customersm service.

July 3, 2026
Unprompted review
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Reply from Novi AI

Dear Customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
Best regards,
NoviAI Support Team

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Rated 2 out of 5 stars

Buggy

It can produce a good product but it is very difficult to get through the network congestion. I got it working at 2:00 am. Then half of the scenes were in a foreign language. It is very buggy. The first video I made was awesome but it is 2:30 am and the second one will not come together.

June 29, 2026
Unprompted review
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Reply from Novi AI

Dear Customer,

We are sorry to hear that the program didn’t work for you.
My colleague will contact you to check if we can provide you with a solution to fix this.
Sorry for this inconvenience.
Thank you for your kind understanding.

Rated 5 out of 5 stars

Great customer service.

The service provided to mw by the customer service rep Sara was wonderful.

June 25, 2026
Unprompted review
Novi AI logo

Reply from Novi AI

Dear Customer,

Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.

Rated 5 out of 5 stars

Good service

Good service, Rene from support was very helpful

May 17, 2026
Unprompted review
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Reply from Novi AI

Dear Customer,

Thanks for leaving us such a wonderful review.
We are thrilled that you love your experience with us.

Noviai Support Team

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Rated 5 out of 5 stars

I had a great experience with the…

I had a great experience with the customer support team. After facing an issue with video scene generation, I contacted support multiple times, and each time I received a prompt and professional response.

The customer service representative, Rene, handled my concern in a very responsible and respectful manner. They showed patience, clear communication, and a genuine effort to resolve the issue.

I truly appreciate the support team's dedication and responsiveness. Their service quality is commendable, and I’m satisfied with how my concern was addressed.

Thank you for the excellent customer service!

April 19, 2026
Unprompted review
Novi AI logo

Reply from Novi AI

Dear Customer,

Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.

Locachange Support Team
Novi AI Support Team

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