NOW TV Reviews 

Worst streaming for sports. Lags throughout the entire games. Absolute waste of money. Ruins the whole experience. Occasional screen appeared saying their experts are ‘on it’. Would not recommend

It seems we have to chase certain films to different platforms. If you look up the latest Spiderman movies, Google directs you to BBC iplayer, they were there, now they're not.
So I thought OK, if I can watch the three latest ones on Now, I'll subscribe for a month, so went through the effort, could not change onscreen from Entertainment to Cinema, so I went ahead and started the Entertainment one. I'm not expecting everything to be so difficult on this platform, but I could not get to the films I wanted, nor could I manage to change the subscription. So I cancelled it, but I've still paid 9.99 for a TV platform that does not meet my needs, destined to have it for the month.
Maybe other people can manage this online TV subscription better than me.

Worst service i have ever came across, steer clear from this site as they are like phishing company trying to lock you into a contract without any clear guidelines as long as they have you they'll your done then. Stay away pay a bit extra and go with the ones that have reputation

Absolutely dreadful the entertainment package is a joke and not worth it , also showing shows and movies on the screen but saying you need to up your membership I dont think so, Netflix is better for 9 euro get all movies cartoons kids shows entertainment u need

£35 per month and programmes constantly interrupted by incessant advertising. BBC gives you access to HD for licence fee of less than a third of NOW which charges extra for everything including HD and programmes constantly interrupted with transmission loss. Terrible service.

Unfortunately, for new NOW TV customers, the company’s position in the market can give you false assurance when subscribing to their services. However, if you’re willing to take a moment and look at thier customers feedback, you may save yourself a great deal of frustration and a poor customer experience.

NOW TV has completely ignored two of my complaints following a horrendous viewing experience, which resulted in me missing the first Premier League game of the season. I had intended to commit to NOW TV long term, but after this experience, all I wanted was some reassurance, an explanation, or simply some acknowledgement of what had happened.

Sadly, NOW TV does not appear to be particularly customer experience focused. Instead, it feels as though the priority is getting customers committed to fixed term subscriptions, something I’m now very glad I avoided.

This has been extremely disappointing. Based on the reviews I’ve seen, it seems that this may be the standard of customer service NOW TV has set for itself and intends to continue with.

Perhaps if customer numbers or revenue begin to suffer, more attention will eventually be given to the customer experience.

Good luck to them, but unfortunately, NOW TV is definitely not for me.

I have been trying to cancel my broadband with them and I can't speak to a real person about the issues I am having why I am cancelling and also how I can cancel it.

I have tried the chat bot, they told me to call 03303323050 where every option you choose tells you to go to the website then hangs up on you, I called them 5 times to test this.

Then I went back to the chat bot to which I said I want to speak to a real person, it said it passed me to a real person but i don't know about that tbh. As I was telling that person about the issue above, they just said I should call the same number and ended the chat without checking that my issue was resolved, horrible horrible service, even if they could fix the issues I was having with their wifi which is terrible by the way I would never continue with a company that does not care for their clients enough to even answer the phone

I wish they’d add a remove from continue watching option like every other streaming site does so we could actually choose what we want to continue watching and what we don’t without having to go to the last episode of a show and fast forwarding to the next end just to remove it. Your continue watching will fill up with shows you tried but didn’t like very quickly with no simple solution to remove them. If a show is adding weekly episodes, fast forwarding to the end of the current episode will only remove it for a when then it’ll pop right back on your continue watching

I love NOWTV but it's so hard to unsubscribe.

Nowtv customer service is sn absolute joke their either really stupid or they pretend to be so that u give up talking to them, I was trying to complain about their live streaming of football on skysports which over the last month has been very poor but their customer service rep was so dense I just gave up, do yourselves a favour and go directly to Skysports via Sky !

Was midway through a six month commitment in June, I went to cancel this service due to it constantly buffering only to find that they renewed my contract for another 6 months in month 3 of my previous commitment, justified it by telling me it was due to a price increase.... I'm not even sure that this is legal.... They e mailed me at the time

I would give them 0 stars if I could. Signed up for the £27.99 monthly sports package with free boost. Boost didn’t work. Tried to pay for the boost but I can’t log in to my account, it doesn’t work on iPhone, TV or iPad. Absolute waste of time and terrible outsourced customer service. AVOID!!!!

Live streaming is absolutely abominable. Constant pauses, glitches, screens going blank - WiFi connection is fine with every other service. An absolute mess, not a new problem & not a cheap service. Sort it out.

waste of time having NOW TV if you have an unreliable broadband provider, as when signal goes off have to constantly put up with buffering and rebooting, then have to find the point of the programme you were at when break down happened.
A fine service when signal is ok, but may as well watch tv on freeview when this is unreliable and save the frustration....and the money!

scammers stay away my partner is currently in a dispute with them after noticing hes being charged 75 a month for services that they never signed up for they had an account years ago that they cancelled then they just a few months ago started charging without consent no number to ring to talk to them very bad scam

Started showing ads even though I pay for no ads

what an absolute disgrace!received an offer for their entertainment package at a reduced amount for 6 months so thought why not; I've had it in the past and there's quite a few shows on there that I like so I went ahead only to discover that anything worth watching requires an add on for an extra £10 a month! total garbage, wish I could cancel immediately. Be aware of their offers - unless you want to watch stuff that is free everywhere else, you'll have to pay a lot more to watch anything decent.

I have been forced into a 12 month contract without my knowledge. Only wanted Now TV for the US Open tennis.
Cancelled yesterday and now a payment has gone out today.
Contacted customer service and they lied and told me before I paid the subscription there are several warnings saying it is a 12 month contract which there was not.
Avoid at all costs!

Paying for HD streaming nowadays is a disgrace,nowtv should be ashamed when nearly all tv are hd or even 4k ready,I will be cancelling my subscription having to pay an extra 6 pounds per month for hd and skipping ads its as bad as sky tv,although I'm not surprised as nowtv is run by sky.

Totally let down by NOW TV as unable to enjoy the US open final today….terrible experience with poor quality streaming, continuous freezing throughout the whole game. Shocking to read that NOW TV don’t seem to care as this seems to have been going on for some time. I only use it for big events but wont be using it again in afraid.