I called NRG, and Stefan answered. He’s such a nice, attentive, and kind young man. We had a good conversation, and he helped me sort out my invoices. Very professional service
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I am a new customer with the company, and my first phone interaction with you was fantastic. The person who assisted me was not only very kind and patient but also proactive and effective at resolvi... See more
Company replied
I had a wonderful experience with Freja from NRGi. She was incredibly helpful, polite, and patient throughout our entire interaction. Freja took the time to explain everything clearly and made sure al... See more
Company replied
I spoke with Maria on the phone without having any clue about the company, the programs, or the payments. My landlord just told me to call. Maria was incredibly patient with me, explained everything... See more
Company replied
Company details
About NRGi
Written by the company
Om os
NRGi er en landsdækkende energi- og rådgivningskoncern.
Vi er også et forbrugerejet andelsselskab, der er ejet af 230.000 andelshavere og består af 1.600 engagerede medarbejdere, som med både viden og hænder bidrager til et grønnere og et mere velfungerende Danmark - på kort og på lang sigt.
Hvert år investerer vi i vores fælles elnet, og i vindmølle- og solcelleparker, så vi kan sikre, at vi har et velfungerende samfund, der er baseret på energi fra vedvarende energikilder.
Til glæde for alle os, der er her i dag, og alle dem, der skal tage over efter os.
Sådan kan vi hjælpe dig
- Elaftale: Vælg en elaftale, der giver dig ro i maven. Uanset om du vil følge elprisen time for time eller foretrækker at betale en fast pris for strøm.
- Ladeboks: Vil du forvandle kWh om til kilometer? Køb eller lej en ladeboks hos os. Vi klarer installationen for dig.
- Varmepumpe: Overvejer du en varmepumpe? Vi hjælper dig trygt gennem hele processen, så du får den helt rigtige løsning til dit hjem.
- Boligens rapporter: Skal du sælge din bolig? Lad os stå for tilstandsrapport, energimærke og el-rapport, så du trygt kan få solgt dit hus.
- Køberrådgivning: Lever drømmehuset op til forventningerne? Få en uvildig fagekspert til at gennemgå huset for muligheder og udfordringer, inden du køber.
- Energi- og boligplan: Få en gennemgang af dit hjem fra kælder til kvist og få en konkret handlingsplan for energioptimering og vedligeholdelse af dit hjem.
Skal vi hjælpe din virksomhed?
Vi hjælper naturligvis også virksomheder med at spare både CO2, kWh og kroner.
Skal vi hjælpe din virksomhed med at få en skræddersyet elaftale eller identificere og realisere energibesparende projekter? Vores erfarne rådgivere er klar til at hjælpe dig.
Så lad os tage en uforpligtende snak om, hvordan vi kan hjælpe din virksomhed.
Written by the company
Contact info
Dusager 22, 8200, Århus N, Denmark
- 7011 4500
- www.nrgi.dk
Skal vi hjælpe dig?
4.8
Excellent
11K reviews
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Very pleasant conversation
Today I had a nice conversation with a very competent advisor, who explained what are the implications and benefits of installing a charging box. I am pleased with the time I spent over the phon with him. Keep up the good work!
January 27, 2025
Unprompted review
Reply from NRGi
Hi Cristian
What a great review - we really appreciate it.
At NRGi, happy and satisfied customers make our living, which is why your review is amazing to read.
It is important to us that we guide our customers, are responsive and find the right solutions together.
I wish you a nice day
Best regards,
Maria, NRGi
understanding & helpful person
i got my ever answer clear and the conversation was very good.
thank you for your service and time.
January 27, 2025
Unprompted review
Reply from NRGi
Hi Padam,
Thank you for taking the time to write this nice review.
At NRGi we want to provide the best guidance for our customers and we remember that not everyone is the same - that is why we listen to each individual customer's needs in order to find the best solution.
Thank you very much for your 5 stars.
We wish you a great day.
Best regards
Signe, NRGi
Reply from NRGi
Hi Konrad,
What a great review - we really appreciate it.
At NRGi happy and satisfied customers make our living, which is why your review is amazing to read.
It is important to us that we guide our customers, are responsive and find the right solutions together.
We wish you a great day
Best regards
Maria, NRGi
It was very good experience calling…
It was very good experience calling your company because there was not long waiting time to talk and the responsible person explained everything for me with patient.
January 24, 2025
Unprompted review
Reply from NRGi
Hi Elaheh,
Thank you for taking the time to write this nice review.
At NRGi we want to provide the best guidance for our customers and we remember that not everyone is the same - that is why we listen to each individual customer's needs in order to find the best solution.
Thank you very much for the 5 stars.
We wish you a great day.
Best regards,
Maria, NRGi
I call for help
I call for help, and one guy Stefan fixed all problems in just 2 days, fantastic 👏👏👏 people like this guy deserves to be apreciate 👍💪🤝
January 23, 2025
Unprompted review
Reply from NRGi
Hi Adrian,
What a great review - we really appreciate it.
At NRGi, customer service is our top priority.
It is important to us that we guide our customers, are responsive and find the right solutions together.
Thank you very much for your 5 stars - which I will make sure to forward to Stefan.
We wish you a great day.
Best regards,
Maria, NRGi
Very helpful
Very helpful, thoughtful and thorough in handling my questions. Thank you very much!
January 21, 2025
Unprompted review
Reply from NRGi
Hi Sylvia
Thank you very much for taking the time to write to us - we really appreciate it.
At NRGi, customer service is our top priority.
It is important to us that we guide our customers, are responsive and find the right solutions together.
Thank you a ton for your 5 stars.
We wish you a good day.
Best regards
Maria, NRGi
Thank you
Very nice and precise service. All my questions were answered and sufficient information was provided.
January 7, 2025
Unprompted review
Reply from NRGi
Hi Malgorzata
Thank you very much for taking the time to write to us - we really appreciate it.
At NRGi, customer service is our top priority.
It is important to us that we guide our customers, are responsive and find the right solutions together.
Thank you very much for your 5 stars.
I wish you a great day.
With kind regards Signe, NRGi
Friendly and clear explanation
Philip explained everyfhing clearly, so we as newcomers inDenmark could understand the system and the rules. This is very helpful. He was patient, helpful and competent.
December 30, 2024
Unprompted review
Reply from NRGi
Hi András
What a great review - we really appreciate it.
At NRGi, happy and satisfied customers make our living, which is why your review is amazing to read.
It is important to us that we guide our customers, are responsive and find the right solutions together.
Thank you very much for your 5 stars - which Philip will receive.
I wish you a good day
Best Regards
Maria, NRGi
Great customer service
Great customer service
By the end of the year, a period under which I did not expect to receive much attention from companies in general, I had a problem, and they resolved it pretty quickly and were very supportive.
December 30, 2024
Unprompted review
Reply from NRGi
Hi Lucas
Thank you very much for taking the time to write to us - we really appreciate it.
At NRGi, customer service is our top priority.
It is important to us that we guide our customers, are responsive and find the right solutions together.
Thank you very much for your 5 stars.
Best Regards
Maria, NRGi
Thanks for the great service in NRGI…
Thanks for the great service in NRGI with Natacha 👍😊 very good customer service.. thanks again
December 5, 2024
Unprompted review
Reply from NRGi
Hej,
Tusind tak for din fantastiske anmeldelse! Vi er glade for, at du er tilfreds med vores service. Vi håber, du har haft en glædelig jul og ønsker dig et lysende nytår! ⚡🎄"
Mvh Kiri, NRGi
very good customer service
November 20, 2024
Unprompted review
Reply from NRGi
Hej Andrea,
Thank you for your review and the 5 stars.
At NRGi, we have our customers as the highest priority, and therefore I am pleased that you had a good experience with one of my talented colleagues.
Thank you for choosing NRGi and for your warm recommendation.
I wish you a good day.
Best regards,
Kiri, NRGi
He was definetly helpful
He was definetly helpful. He explained everything for dummies to me. Exactely as I needed! Thank you
November 6, 2024
Unprompted review
Reply from NRGi
Hi Cristina,
Thank you for your review and the 5 stars.
At NRGi, we have our customers as the highest priority, and therefore I am pleased that you had a good experience with one of my talented colleagues.
Thank you for choosing NRGi and for your warm recommendation.
I wish you a good day.
Best regards,
Kiri, NRGi
Oliver was very helpful
Oliver was very helpful. He immediately knew what was I talking about and he solved all issues I had.
October 30, 2024
Unprompted review
Reply from NRGi
Hi Zivota,
Thank you for your review and the 5 stars.
At NRGi, we have our customers as the highest priority, and therefore I am pleased that you had a good experience with one of my talented colleagues.
Thank you for choosing NRGi and for your warm recommendation.
I wish you a good day.
Best regards,
Kiri, NRGi
Quick and pleasant customer service
Had the pleasure of resolving everything in a few minute long and pleasant phone call with Maria (NRGi Customer Consultant) - with a quick follow up by email.
October 15, 2024
Unprompted review
Reply from NRGi
Hi Michal,
Thank you for your review and the 5 stars.
At NRGi, we have our customers as the highest priority, and therefore I am pleased that you had a good experience with one of my talented colleagues.
Thank you for choosing NRGi and for your warm recommendation.
I wish you a good day.
Best regards,
Kiri, NRGi
I got very valuable information
I got very valuable information, also suggestion and good communication . Person who answer my call very nice to help me with all my questions.
October 14, 2024
Unprompted review
Reply from NRGi
Hi Isuru
Thank you very much for your 5 stars.
it's so nice to hear that you got good help, because here at NRGI customer service is our top priority.
I wish you a nice day.
Mvh. Annette, NRGI
Very good customer service
Very good customer service, highly recommend
October 7, 2024
Unprompted review
Reply from NRGi
Hi,
Thank you very much for your kind words and 5 stars to our customerservice - it is much appreciated.
Have a wonderful day.
Best regards,
Kiri, NRGi
Very helpful and kind assistance
I had a question regarding the billing. It was answered fast and very helfpul!
October 3, 2024
Unprompted review
Reply from NRGi
Hi Athanasios,
Thank you for your review and the 5 stars.
At NRGi, we have our customers as the highest priority, and therefore I am pleased that you had a good experience with one of my talented colleagues.
Thank you for choosing NRGi and for your warm recommendation.
I wish you a good day.
Best regards,
Kiri, NRGi
Reply from NRGi
Hi Lars,
Thank you for your review and the 5 stars.
At NRGi, we have our customers as the highest priority, and therefore I am pleased that you had a good experience with one of my talented colleagues.
Thank you for choosing NRGi and for your warm recommendation.
I wish you a good day.
Best regards,
Kiri, NRGi
Very good and informative person
September 30, 2024
Unprompted review
Reply from NRGi
Hej Ravi,
Thank you for your review and the 5 stars.
At NRGi, we have our customers as the highest priority, and therefore I am pleased that you had a good experience with one of my talented colleagues.
Thank you for choosing NRGi and for your warm recommendation.
I wish you a good day.
Best regards,
Kiri, NRGi
Very good and complete customer service
Very good and complete customer service
Maria explained everything perfectly and provided valuable information.
September 18, 2024
Unprompted review
Reply from NRGi
Hi Amir,
Thank you for your review and the 5 stars.
At NRGi, we have our customers as the highest priority, and therefore I am pleased that you had a good experience with my talented colleague Maria.
Thank you for choosing NRGi and for your warm recommendation.
I wish you a good day.
Best regards,
Kiri, NRGi
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