Nuaire Repair Reviews 21

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Harold did a great job for us, very prompt service and the unit is now working better than it ever has, having been installed 13 years ago.

Rated 5 out of 5 stars

I would highly recommend Harold's service. I'll admit, I was nervous at first, having never met him or used his services, trusting solely his website and reviews. However, he was friendly, professiona... See more

Rated 5 out of 5 stars

We had a great experience with Harold. He turned up right on time and was very responsive to emails, which made the whole process smooth and stress-free. He spotted what had broken then had to go aw... See more

Rated 5 out of 5 stars

Harold was a life saver. I spoke to several different companies about getting my ventilation system fixed and Harold was the only one who explained it all clearly and was transparent about costs. This... See more

Company details

Written by the company

We repair Nuaire MRXBOX home ventilation devices in London. Repair Guarantee, we fix your system or your money back!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21 reviews

5-star
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Rated 5 out of 5 stars

A true professional & highly recommend

Harold is a true professional and very knowledgeable about Nuaire ventilation units. After visiting, he clearly explained the issue and went out of his way to provide possible solutions. Thanks Harold, really appreciate it.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Would highly recommend for anyone! Very responsive and clear on explaining the details of what needs to be fixed and replace. Got everything sorted in an hour!

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

100% Recommend!

Harold was so responsive when our MVHR broke down. He replaced the fan which we knew was broken and also told us it looked like another fan was on the way out so he also replaced that one. Really polite and helpful and very thorough in his work. Would 100% recommend him and his fees are much more reasonable than these big companies who charge thousands of ££s.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed with service

I had a leak coming from my bedroom air vent, and my estate management team thought it was likely a fault with my MVHR unit. I reached out to Nuaire Repair for an inspection.
Harold arrived on time and was incredibly helpful. After inspecting the unit, he found there was actually nothing wrong with the MVHR system. But what really stood out was he went out of his way to look for signs of a leak elsewhere and made useful suggestions on what should be checked instead.
Throughout the whole visit, he was polite, professional and genuinely seemed to care about getting to the bottom of the issue. Would definitely recommend.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Harold's…

I would highly recommend Harold's service. I'll admit, I was nervous at first, having never met him or used his services, trusting solely his website and reviews. However, he was friendly, professional and clearly knowledgeable about the drimaster unit we have. Harold worked until the unit was fixed and left the area, clean and tidy just as he had found it. He was responsive on WhatsApp which he shared the invoice on, which was convenient. If you are sitting on the fence, no need! Book Harold in for a trust worthy service.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great service, very efficient

Harold was very helpful, assisting me in troubleshooting the issues with my ventilation system before coming out to take a look at it. When he came out to do the repair it was fixed within a couple of hours and not as pricey as I was expecting. Highly recommend.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Harold was extremely polite

Harold was extremely polite, arrived on time and clearly very knowledgeable about his job. His work was neat and of the highest standard and he was very efficient. I highly recommend him.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Harold was absolutely excellent

Harold was absolutely excellent. Really professional and went out of his way to offer practical solutions to the issue at hand which wasn’t the most straightforward. I wouldn’t hesitate to use Nuaire Repair again - cannot recommend them highly enough.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Service!

Harold is super knowledgeable and very professional. He fixed my Nuaire MRXBOX Home Ventilation system with ease and was very communicative about the issue and solution. He even provided me with excellent tips on maintenance! Highly recommend and would definitely use Nuraire Repair services again.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Harold was a life saver

Harold was a life saver. I spoke to several different companies about getting my ventilation system fixed and Harold was the only one who explained it all clearly and was transparent about costs. This made booking with him straightforward. When he came over he had it all fixed within a few hours.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Harold


Harold. Was able to replace the motor on my Nuaire unit saving the cost of replacing the whole unit. Excellent work and much appreciated.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Harold was able to source a replacement part and repair my unit when the ‘big’ providers had said the only resolution was to replace the whole unit. This saved me £1.5k. Harold was very responsive and came out three times to finish the job (at no extra cost to me). Great service all round

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I’ve contacted Harold to replace the fan of the ventilation unit in my flat.
Excellent service: fast, professional and convenient
Thank you!

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent, trustworthy and complete service

We had a great experience with Harold. He turned up right on time and was very responsive to emails, which made the whole process smooth and stress-free. He spotted what had broken then had to go away order the parts and come back to refit. The whole experience was excellent and we would definitely recommend his services!

July 18, 2025
Unprompted review

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