Nucleus Legal Advice Centre Reviews 10

TrustScore 4.5 out of 5

4.3

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Company details

  1. Lawyer

Written by the company

Free legal advice on social welfare matters : benefits , debts, employment and housing. We have over 50 years experience of providing legal aid to local people. Free for people living in RBKC or Ealing. By phone , drop in and by appointment. We also work with family and immigration solicitors who give some pro bono advice.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

10 reviews

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Rated 5 out of 5 stars

Many thanks to Nucleus as a team and…

Many thanks to Nucleus as a team and especially to Angeli who is supporting my family with our housing issues. She is advocating for us and trying her very best to get us the best support. Couldn't be more greatful

April 1, 2026
Unprompted review
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Rated 5 out of 5 stars

I had never heard of Nucleus before…

I had never heard of Nucleus before…
But my experience with them is that they are a Team of highly intelligent, professional and experienced ladies who are very kind & patient and I am extremely grateful for the help and assistance I am getting from them…
Wonderful Charity…..
Chris O

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great Citizens Advice Bureau

I’ve moved to a new property and I didn’t have any furniture in the house. Due to an infestation at my previous flat I couldn’t take any furniture to the new property.
I found myself in a critical situation and I decided to go to Nucleus Legal Advice Centre to seek advice.
I explained my situation to a volunteer. They then contacted me and allocated a caseworker for my case. Her name is Angeli.
Angeli kept in touch often providing me with updates and she did her best to help me. She applied for different organizations that offer support in getting new furniture. She didn’t give up until she was sure she found the appropriate support for me.
I’d like to thank Nucleus Legal Advice Centre Team and especially to Angeli for being so supportive and compassionate towards me.

November 13, 2025
Unprompted review
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Reply from Nucleus Legal Advice Centre

Thank you for your kind words. Anjeli is a volunteer with us. I will pass on your feedback to her. All the best in your new home.

Rated 5 out of 5 stars

I have already sent my message with…

I have already sent my message with regard to Fatima Mohamed.It is easy to repeat it.. Fatima is a most caring and experience person to deal with my problem.. with no problem she managed to obtain everything that I needed in order to get Pension Credit, and a Council tax deduction. I cannot thank her enough for making my life easier, and I do appreciate her tenacity.. I will be in her debt for ever..
Martha Ginbs

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Support from Nucleus Legal Advice – Especially Fatima

I had a truly excellent experience with Nucleus Legal Advice, and I cannot thank them enough for their support. Everyone I interacted with was polite, professional, and genuinely helpful, making a difficult situation much easier to deal with.

A special thank you to Fatima, who went above and beyond to assist me. She was incredibly cooperative, took the time to understand my issue, and provided valuable, clear advice. Fatima also helped arrange an appointment with an excellent solicitor, making the whole process smooth and stress-free. Her kindness and dedication truly stood out.

I highly recommend Nucleus Legal Advice to anyone in need of legal guidance. Their service is compassionate, efficient, and deeply appreciated.

June 23, 2025
Unprompted review
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Reply from Nucleus Legal Advice Centre

Thank you - glad we cold help. I will be sure to pass on your kind words to Fatima. Take care.

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Rated 5 out of 5 stars

AN EXCELLENT RESOURCE

We have had nothing but great guidance from Nucleus and would like to mention in particular our tireless caseworker Fatima Mohamed, who supported us with kindness and expertise throughout.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely great service

Absolutely great service. Good customer service. They were very helpful in helping me resolve my issue. Very grateful the support.

November 6, 2024
Unprompted review
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Reply from Nucleus Legal Advice Centre

Thank you glad we could help. Baljit

Rated 5 out of 5 stars

Kalmapayee - Advisor

Kalmapayee - my advisor helped me a lot with my housing problems. She helped me figure out a solution to my problem that I was struggling witth.

August 6, 2024
Unprompted review
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Reply from Nucleus Legal Advice Centre

Thank you I'll let Kalpamayee know. Baljit

Rated 1 out of 5 stars

LIKE ALL LAW CENTERS THEY PRETEND THEY…

LIKE ALL LAW CENTERS THEY PRETEND THEY GIVE HELP AND LIST A LONG LIST BUT THE TRUTH IS THEY DO NOT DO ANY OF IT. IN 20 YRS NEVER HAVE HAD LEGAL HELP FROM THEIR SO CALLED LAWYER WHO THEY WILL SAY, " WE CAN NOT PROMISE HE WILL TAKE THE CASE ON. " THE ADVISORS ARE NOT LEGALLY TRAINED AND THEY DID NOT HELP WITH WELFARE BENEFIT OR ANY MATTER BEC AT THE END OF THE DAY THEY HAVE NO AUTHORITY AS THEY ARE NOT QUALIFIED OR TRAINED VOLUNTEERS. THE LAWYER MAY WELL HELP PEOPLE THERE BUT IT IS CERTAINLY ON A DISCRIMINATORY BASIS. IT SEEMS THEY HELP MOSTLY E. EUROPEANS AND NON BRITISH CITIZENS.

May 14, 2024
Unprompted review
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Reply from Nucleus Legal Advice Centre

Hi all our advisors are trained and accredited. Sorry to hear that we could help with your case. Best of luck Baljit

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Rated 1 out of 5 stars

Promised but did not provide

Promised but did not provide. Substandard service if you receive service at all. The misinterpret facts and pass you to the wrong teams. Allege to arrange appointments, bombard you text reminders for a specific slot that they have not in fact booked. You get a lot of buck passing when you follow-up with their supervisors and office managers. Untrained volunteers, even at the basic level. Run by fools for fools.

November 1, 2022
Unprompted review
Nucleus Legal Advice Centre logo

Reply from Nucleus Legal Advice Centre

Sorry to hear you didn't get a great service. Text messages for solicitors appointments are generated when we book them. Do let us know if you want us to look into it.

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