Kernel Data Recovery Reviews 

161
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpful, knowledgeable staff. People frequently highlight the product's effectiveness, noting that it consistently performs as described and is easy to use. Reviewers are particularly impressed with the extremely fast response times and the personalized assistance provided by support agents. Many people appreciate the user-friendly interface and straightforward tools, which make complex tasks manageable even for those without deep technical expertise. This consistent reliability across products and support instills confidence in users for future needs.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, with many describing it as the best support they... See more

Staff

Consumers find staff to be positive, with many reviewers describing the support team as incredibly friendly,... See more

Product

Users describe positive interactions with product, consistently finding them brilliant and super useful, with... See more

Response time

Customers consistently report positive experiences with response times, highlighting excellent and efficient... See more

User experience

People report positive experiences with the user experience, highlighting that the interface is user-friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent! I've been using their product since 2014, and it has consistently been a lifesaver for me and my clients. Whenever all hope seemed lost and other tools failed, Kernel proved to be my r... See more

Rated 5 out of 5 stars

The Kernel team was extremely helpful in resolving an issue I had with OST to PST conversion. I downloaded the tool and paid $50 for it, but after trying to conversion several times, I could only get... See more

Rated 5 out of 5 stars

I've used their products for around 5 years now, once you figure out which one you need for your use case you won't be disappointed. I use both Office 365 Backup and Office 365 migration, it's reliabl... See more

Rated 5 out of 5 stars

I am testing with the Demo version of the Kernel Migration for IMAP. I need to migrate from legacy IMAP to O365. I had some issues with my configuration. I opened a chat window and got connected... See more

Company replied


Company details

  1. Software Company

Written by the company

Kernel Data Recovery is a reputed software development company that was launched in 2005 and since then it has strengthened its position as a market leader in various software categories like data recovery, conversion, migration, monitoring, etc. its main USP are cloud-based software range that lets you migrate online data between two platforms securely. It has a huge clientele ranging from educational institutions, corporate firms, NGOs, healthcare businesses, self-employed professionals, etc.


Contact info

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(161)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

I was running into some issues.

I was running into some issues, migrating my emails from my exchange on prim to office 365, tech support was there for me, I called them, they were able to give me a solution that worked. I’m very happy with this software, it’s less expensive than most migration programs and it works very well.

September 4, 2023
Unprompted review
Rated 5 out of 5 stars

Kernel Migration

Kernel Migration
I have used Kernel Migration tool multiple times to migrate multiple comapnies. Their tech support is TOP notch, I have yet to have a failed migration and that is due to Kernel's OUTSTANDING tech support

August 23, 2023
Unprompted review
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Rated 5 out of 5 stars

Paritosh

Paritosh, you are a legend. Thank you for saving the day.

August 4, 2023
Unprompted review
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Rated 5 out of 5 stars

Vikram Pal is great!

Vikram Pal, and all support is great!

Highly recommend their products, as their support is some of the best I have ever experienced from any software company.

June 22, 2023
Unprompted review
Rated 1 out of 5 stars

It didnt repair any of my photos

June 21, 2023
Unprompted review
Kernel Data Recovery logo

Reply from Kernel Data Recovery

Hello Gabriel Trust,

We are genuinely sorry for not meeting your expectations. That’s not what we set out for! We would never want you to have a bad experience, but you can be assured that we are here to listen and do everything to make it better for you.

Your photos involved some severe corruption, which can be resolved with the help of our expert customer support.

No need to worry! Your satisfaction is our top priority, so kindly email your contact details and order ID so that the right executive can assist you further and sort out all the issues as soon as possible.

Thank you for taking the time to provide this feedback, and feel free to reach out to us anytime.

Thanks & Regards
Customer Support Team
KernelApps Pvt Ltd

Rated 5 out of 5 stars

Hey,

Hey,

thank you paritosh for your service , it's great to working to gether and you are very hepful

June 19, 2023
Unprompted review
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Rated 5 out of 5 stars

Kernal Has a great product and an…

Kernal Has a great product and an excellent support team. When I was having problems Importing the converted OST file and viewing it in outlook, they did a Zoom call with me and had me download tools--All of this was for the free version! Their chat is also excellent and very responsive as is their call line. Very rare these days to get multiple ways to access support--all delivering the highest quality. I wish other software companies were this good!

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I am very software technically savvy (40 years), but I was having an installation problem. I started a chat session and immediately had two engineers on the chat helping me. After a quick Zoon session, it turns out I should have run the installation as the Administrator. All is well and I'm 100% satisfied with the software and the support team.

June 8, 2023
Unprompted review

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