An excellent service throughout with Nuffield Health. The consultant was friendly, gave a good explanation of the treatment required, every thing was done at the time given and regular check-ins post... See more
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Health and wellbeing for the whole you. Driven by our purpose to build a healthier nation, our experts have been working together for more than 60 years to make the nation fitter, healthier, happier and stronger. Nuffield Health provides health and wellbeing for every part of you. We believe the best healthcare should help prevent illness by looking after your body. That’s why our connected health and wellbeing offering spans physical health. From personal training, health assessments, GP services and physiotherapy, to hospital care and treatment. We work together as a team to help you achieve your health and wellbeing ambitions. We champion free health and wellbeing programmes in your communities by giving people the tools they need to live a healthy life. These programmes help people understand and improve their own health, from those living with joint pain to those undergoing rehabilitation.
Contact info
Epsom Gateway, 2 Ashley Avenue, KT18 5AL, Epsom, United Kingdom
- Customer.Relations@nuffieldhealth.com
- www.nuffieldhealth.com
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Sorry, but I have completed this review previously. I gave a 5star review. Thank you.
Excellent all round
Both care at the point of operation, the overnight stay and aftercare physio have been wonderful
As i dont have internet access they kindly printed out my exercises.
Typed on behalf of my mum who had new hip at 83.
I was made to feel very relaxed and had…
I was made to feel very relaxed and had the best of hospital treatment.I would recommend anyone to have treatment at the Plymouth Nuffield hospital.
Staff were friendly and informoative
Very well looked after in all aspect of…
Very well looked after in all aspect of care both before and after surgery,
I have received follow up treatment…
I have received follow up treatment after a knee replacement operation. The treatment was very thorough and guided me through progress to recovery despite underlying issues which made it less than straightforward. The physio help was readily available for a longer than expected progress. Consultations with my surgeon were regular and informative as well as encouraging in my , necessarily slow progress. Many thanks for their patience in my treatment.
Martyn Hanwell.
My experiences at the Nuffield
On the positive side, the anaesthetic, theatre, outpatients staff were friendly and professional, likewise the physiotherapists. Unfortunately I was very disappointed at ward level, lack of communication, unfriendly, ward lacked finesse, bins overflowing, water glasses not changed , The food was terrible, cold and not appetising, poor choice of food.Im attending physio regularly, and coming along ok.
May use AI-assist with repliesRead more
Consultants were excellent but the…
Consultants were excellent but the Hospital and admin is below par. No transparency about "hospital charges" made in addition to Consultant fees. No aircon. No cafe for visitors. All rather tired and run down. Post op sandwiches made at midday for op at 5pm. Inedible when delivered at 6pm after op. Refuse to give any breakdown of invoice. Won't be using them again.

Reply from Nuffield Health
Continuity of care was excellent
Continuity of care was excellent. I was treated as an individual and cared for in line with that. All members of the team from medical professionals (surgeons/nurses/physios) to the receptionists and the catering staff - everyone was caring, professional and knowledgeable.
Hip replacement surgery
All aspects of my procedure were explained fully. Staff carried out duties with care and consideration paying attention to my comfort and recovery limiting possibility of any infection.
Very good experience
Very good experience for my husband. Lovely staff on the day ward. Allowed me to stay and keep him company. Efficient anaethetist and excellent surgeon.
Great experience
The procedure was made all the better by having well organised caring competent staff. The process was well planned and all worked as briefed. In out, little fuss.
Superbly organised
Superbly organised, very friendly and reassuring, fabulous consultant and anaesthetist.
Thank you
Fabulous Team of people
Everybody at Nuffield, Leamington from Reception through to the surgery team and aftercare team have been amazing. Nothing is too much trouble. Mr Venus my surgeon is brilliant and explained everything that would happen step by step therefore ensuring no nasty surprises. He is an artist.
Efficient & friendly
The service was excellent
The service was excellent. I had the best treatment . The staff were amazing.
The Milverton Suite
The Milverton Suite - Nuffield Health Warwickshire. The staff are amazing, kind and incredibly helpful. However the lack of air conditioning makes the chemotherapy treatment unbearable in the summer and hotter days. Not only for the patients but staff too, who have to run around treating patients in the heat. It is a surprise that a reputable organisation as big as Nuffield Health in the private sector does not have air conditioning facilities.
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