Really wasnt worth the money. We expected a guide that would interact with children, but all they could remember were the guide telling us the difference of the stone color. They couldnt be more bored... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We highly recommend this very informative vatican tour. Our guide, Amy, was delightful & very knowledgeable. She kept us going at a good pace, not too fast or slow. Had many interesting often funny ti... See more
Company replied
We toured the Roman ruins and Colosseum with our guide, Cecilia. She was fantastic - great communicator, gave us lots of interesting facts and stories, was able to field every question thrown at her... See more
Company replied
Tour guide for the Roman Forum and Colesseum was super knowledgeable and very patient with our group. Made sure we were in the shade when possible and pointed out water fountains to fill our water bo... See more
Company replied
Company details
Written by the company
At Numa Tours, we are a locally based company passionate about offering you authentic experiences across this beautiful country. As experts in Italy, we provide the best tours at the best prices, with no intermediaries. Enjoy our 24/7 support to help you explore Italy’s most iconic sights. Join us and discover the magic of Italy like never before!
Contact info
Via Sommacampagna 9, 00155, Roma, Italy
- +39 3429911650
- info@numatours.com
- www.numatours.com
4.1
Great
97 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unable to fully understand the guide…
Unable to fully understand the guide therefore your was not fulfilled!
July 29, 2025
Reply from NumaTours
Thank you for your feedback. We're sorry to hear that the guide was unclear and that your expectations were not met. We truly value your input and would be happy to provide further clarification or assistance to ensure everything is resolved. Please feel free to reach out directly so we can better support you.
Valeria - Numa Tours
Advertisement
Reply from NumaTours
Thank you so much for your review! We're thrilled to hear you enjoyed the tour and truly appreciate your recommendation. Hope to see you again on another experience soon!
Great organization and the guide to…
Great organization and the guide to towel Piza was very professional
July 22, 2025
Reply from NumaTours
Thank you so much for your kind words! We're really glad to hear that you appreciated the organization and enjoyed the guided tour of the Tower of Pisa. It means a lot to us, and we hope to welcome you again on another adventure soon!
Valeria - Numa Tours
Colesseum and Roman Forum tour
Tour guide for the Roman Forum and Colesseum was super knowledgeable and very patient with our group. Made sure we were in the shade when possible and pointed out water fountains to fill our water bottles. Was especially patient with an elderly member of the group who needed some extra time. Be aware there is a lot of walking with some steep steps and ramps. Excellent tour though and learned so much.
July 26, 2025
Reply from NumaTours
Thank you for your kind review! We're glad you enjoyed the tour and appreciated the guide's knowledge, patience, and care for everyone's comfort. Hope to see you again soon!
Valeria - Numa Tours
The tour was wonderful
The tour was wonderful. Our tour guide took care of us and made sure we received a great glimpse of life in Pompeii.
July 10, 2025
Reply from NumaTours
Thank you! We're so glad you enjoyed the tour and that your guide helped bring Pompeii’s history to life.
Valeria - Numa Tours
Advertisement
Tiberius was an incredible guide… kind
Tiberius was an incredible guide… kind, patient, and polite. He entertained and educated us through his stories and deep knowledge of the area.
We felt very lucky to have walked the city with him and would highly recommend the tour.
July 13, 2025
Reply from NumaTours
Thank you so much for your wonderful review!
We're thrilled to hear that your experience with Tiberius was so memorable. His kindness, patience, and deep knowledge truly make him an outstanding guide, and we’re delighted to know he made your walk through the city both entertaining and enriching.
We’ll be sure to pass along your kind words to him — they’ll mean a lot.
We look forward to welcoming you again on another tour soon!
Warm regards,
The Numa Tours Team
Our tour guide
Our tour guide, Alessandra, was AMAZING and made our tour incredible. She was extremely knowledgable and taught us so much!! She also made sure to keep us in the shade as much as possible, and to make stops at water fountains to refill our waters. This was so important as it was such a hot day! I would recommend this tour, and especially this guide, to anyone!
July 18, 2025
Reply from NumaTours
Thank you so much for your kind words!
We’re absolutely delighted to hear that Alessandra made your tour such a fantastic experience. Her knowledge, attention to detail, and care for your comfort — especially on such a hot day — truly reflect the dedication we aim to bring to every tour.
We’ll make sure she receives your lovely feedback — it will certainly make her day!
Thank you again for recommending us so highly. We hope to see you again soon for another unforgettable experience.
Warmest regards,
The Numa Tours Team
Our guide was fantastic
Our guide was fantastic, (I'm so sorry but cannot remember her name) her knowledge was so interesting and her relay of history was made so interesting in the way it was told to us. I definitely would recommend this colleseum tour but would advise doing it early in the day as got very hot but it is the middle of July so expected. These tours fill up quickly so book early.
July 17, 2025
Reply from NumaTours
Thank you so much for your kind words! We're thrilled to hear that you enjoyed the Colosseum tour and found your guide so engaging and knowledgeable — we’ll do our best to pass along your compliments to her. You're absolutely right about the heat in July, and doing the tour earlier in the day is a great tip for future visitors. We really appreciate the recommendation and hope to welcome you again on another tour soon!
Valeria
The closing time tour of the Vatican…
The closing time tour of the Vatican Museums and Sistine Chapel is wonderful. The museums were less crowded at this time of day, though there was still quite a large crowd in the chapel. Our guide Ciara was very knowledgeable and gave us some wonderful insight into both the history of the museums and the art contained there. A terrific tour.
July 15, 2025
Reply from NumaTours
Thank you so much for your kind review! We're thrilled to hear you enjoyed the closing time of the Vatican Museums and Sistine Chapel. It's great that you found the atmosphere more relaxed in the evening, and we’re glad Ciara was able to enhance your experience with her knowledge and insights. We’ll be sure to pass along your compliments to her. We hope to welcome you on another tour in the future!
Advertisement
Reply from NumaTours
Thank you for your feedback!
We're so glad to hear that you enjoyed the tour and found your guide knowledgeable. It’s always rewarding to know our guests leave with a deeper understanding of what they’ve seen.
We’d love to welcome you again on another experience!
Best regards,
The Numa Tours Team
Excellent tour of the Roman Forum
Excellent tour of the Roman Forum, Palestine Hill and Colosseum Arena Floor. Our guide Fluvia was exceptional and very knowledgeable. She answered all of our questions and we learned a lot from her. This was the best tour we took in Rome. I highly recommend this tour and especially Fluvia.
July 10, 2025
Reply from NumaTours
Thank you so much for your kind words!
We’re thrilled you enjoyed the tour and that Fluvia made it such a memorable experience.
Your recommendation means a lot to us!
Best regards,
Valeria
Great Experience and Guide
We had a wonderful experience touring the Vatican and Sistine Chapel. Our guide met us at the exact pick up point as disclosed in the booking. With her leading the way, we were able to quickly enter the Vatican (bypassing alot of other people without reservations). As a group with a stroller for children, we we provided additional benefits of line skipping. Our guide made sure we were able to benefit from all of these perks.
She was very knowledgeable about the whole process and provided us great insight over each room in the Vatican, describing the reasoning and history behind the paintings and artifacts. We noticed that having a guide, especially ours, provided us opportunities that we do not think we would have known about. There were numerous exhibits that were roped off, which we would have thought meant that we were not allowed access. However, whenever she approached these rooms/areas, they would provide us entry. An example would be the Pope's staircase, which was great to experience. We were also fortunate to receive a blessing in the Sistine Chapel, where she was able to provide a brief translation.
We overall had a great experience and recommend others try it.
July 3, 2025
Unprompted review
Reply from NumaTours
Thank you so much for your detailed and thoughtful review!
We’re delighted to hear that you had such a smooth and enriching experience at the Vatican with our guide. It’s wonderful to know that the insights, access, and personalized attention made your visit extra special — especially traveling with little ones.
We truly appreciate your recommendation and hope to welcome you again on another tour!
Best regards,
Valeria
Wonderful time! Great memories!
We had a great tour! Our guide was incredibly knowledgeable and fantastic. She gave us breaks for shade and water. She took her time explaining everything, answering questions and even helpful in taking family photos. Would definitely recommend the Colosseum/Roman Forum/Palatine Hill tour to anyone! It was worth it!! Thank you!
June 30, 2025
Reply from NumaTours
Thank you so much for your wonderful review! We’re thrilled to hear you had a great tour and that your guide made the experience so enjoyable and informative. It’s great to know you appreciated the thoughtful breaks, the detailed explanations, and the help with family photos — we always aim to make our tours both comfortable and memorable. Your recommendation means a lot to us, and we hope to welcome you again on another adventure soon. Thank you once again!
Advertisement
Great tour!
We had a great tine! Giuseppe is a wonderful tour guide! He was very knowledgeable in Roman history which made the tour even better!!
June 25, 2025
Reply from NumaTours
Thank you so much for your kind review! We're delighted to hear you had a great time and that Giuseppe made your tour even more special with his knowledge and passion for Roman history. We'll be sure to pass along your kind words to him. We hope to welcome you back for another tour in the future!
It's a shame that the tour cannot be…
It's a shame that the tour cannot be rearranged to another time for accidents might occur during the trip. We were really looking forward to the trip and paid quite a lot, but unfortunately, there is no leeway.
July 4, 2025
Reply from NumaTours
We truly understand your disappointment, and we're sorry to hear that you were unable to attend the tour as planned.
However, punctuality is essential to ensure the smooth running of the visit. Our tours must start on time out of respect for the group and for those who arrive punctually. In case of delays, unfortunately, the agency cannot be held responsible, as the schedule is carefully coordinated and, the tickets have fixed entry times that cannot be changed or postponed.
We genuinely regret the situation and hope to have the opportunity to welcome you again under better circumstances.
Great tour guide, some technical issues
The tour guide was great and provided plenty of historical content, but the wireless earbud had connection issues so we missed some of it.
June 22, 2025
Reply from NumaTours
Thank you for your feedback! We're glad to hear that you enjoyed the historical content and that the tour guide made a positive impression. We're sorry to hear about the connection issues with the headset — we understand how important it is to hear the full commentary. We'll look into this to ensure a smoother experience for future guests. We appreciate your understanding and hope to welcome you again!
Valeria
We had a wonderful tour of the…
We had a wonderful tour of the Colosseum. Our guide was extremely knowledgeable and helpful. My mother in law started having some health issues during the tour, and he was helpful and made sure that she was ok and was able to get to a place to rest, and helped her and my father in law call a taxi.
May 29, 2025
Reply from NumaTours
Thank you so much for your kind words! We're delighted to hear that you enjoyed your tour of the Colosseum and that your guide provided both historical insight and personal care. We’re especially glad he was able to support your mother-in-law and assist your family when needed. Your comfort and safety are very important to us. We hope to welcome you again on a future visit to Rome!
Valeria
Advertisement
Awesome tour of the Colosseum
Awesome tour of the Colosseum! Our tour guide exceeded expectations and made this important part of our trip enjoyable. Very knowledgeable of the history and details! Bravo!!
June 29, 2025
Reply from NumaTours
Thank you so much for your kind words! We're thrilled to hear you had an awesome tour of the Colosseum and that your guide exceeded expectations. It's great to know their knowledge and passion helped make this part of your trip truly enjoyable. Bravo to you too for being such a wonderful guest!
Our guide was excellent and shaped the…
Our guide was excellent and shaped the tour around what we had not seen on our previous tour. She also recognized that it was very hot and constanly found shade for us to stand in while she discussed the histroy of the forum and Palantine hill.
June 21, 2025
Reply from NumaTours
Thank you for your wonderful feedback! We're so happy to hear that your guide made the tour both engaging and comfortable. It’s great to know she was attentive to the heat and made sure to keep you in the shade while sharing the fascinating history of the Forum and Palatine Hill. We truly appreciate your kind words and hope to see you again on another tour!
Valeria
Disappointing
Disappointing. Nice lady but very strong accent was hard to understand and the content of what she said was not very structured or interesting.
June 27, 2025
Reply from NumaTours
Thank you for taking the time to share your feedback. We’re truly sorry to hear that the tour did not fully meet your expectations. While we’re glad you found our guide kind, we regret that language clarity and the content structure were not ideal for you. We continuously strive to improve our tours and guides' communication skills to ensure an enjoyable and enriching experience for all our guests. Your input is very helpful, and we’ll certainly take it into consideration moving forward.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.