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Nushape Reviews 1,013

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 293 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality and effectiveness in delivering advertised results, with many seeing noticeable improvements in various aspects of their health and appearance. The customer service is frequently described as top-notch, responsive, and exceptionally helpful, with people appreciating the quick replies and professional assistance, even for issues outside of warranty. Reviewers also find the products easy to use and convenient, often integrating them into daily routines for consistent benefits. However, some people were dissatisfied with product functionality, reporting issues like devices failing after a short period or batteries not holding a charge. A few other people also felt that certain products did not provide the expected results for conditions like migraines or sleep, and some found the customer service to be unprofessional or time-consuming.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Quality

Consumers find quality to be positive, with many reviewers praising the effectiveness of the products for... See more

Customer service

Users describe positive interactions with customer service, consistently praising its top-notch quality,... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the product easy to use,... See more

Response time

People report positive experiences with response times, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Nushape products for many years, and have multiple devices. Half of the lights on the red light panel of my LipoWrap recently went out. Customer service was quick to reply to my conc... See more

Company replied

Rated 5 out of 5 stars

I have used Nushape products since 2022 and recently my Nushape wrap with red-light phototherapy stopped working. I’ve had it for about 4 years and used it consistently with great health benefits duri... See more

Company replied

Rated 5 out of 5 stars

I love NuShape products because they help me live my best life! NuShape's customer service is also top notch. I currently have the • Neurowrap Pulse • The Nushape Lipo Wrap • The Nushape Saun... See more

Company replied

Rated 5 out of 5 stars

I am completely impressed! I sent an email regarding the controller cord that went bad on my wrap after a couple years. I received a quick reply with ways to confirm what the exact issue was and then... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Health Spa
  3. Self-Service Health Station
  4. Wellness Program

Written by the company

Nushape is the leader in non-invasive wellness technology, proudly known as The Original Wearable Light Therapy brand. We specialize in high-quality, science-backed devices that bring professional-level treatments into the comfort of your home. Our signature product, the Lipo Wrap, has transformed the way individuals approach body contouring and self-care—delivering proven results using the power of red light. Harnessing clinically supported red light wavelengths, our wearable solutions are designed to support fat reduction, skin tightening, and overall cellular health. Unlike traditional bulky devices, the Lipo Wrap is lightweight, flexible, and designed to mold comfortably to your body—making it easy to incorporate into any lifestyle. Our mission is to empower people with accessible tools to feel confident and radiant in their skin. Whether you’re looking to reduce inches, improve skin tone, or enhance recovery, Nushape offers a seamless way to reach your goals without invasive procedures or downtime. With a commitment to quality, innovation, and customer satisfaction, Nushape continues to pioneer the future of wearable wellness. Trusted by thousands and endorsed by professionals, our products reflect a dedication to excellence and results that speak for themselves. Discover what The Original Wearable Light Therapy can do for you—only at Nushape.

Nushape Lipo Wrap – The Original Wearable Light Therapy

Written by the company

Real Results. Real People. Backed by Science.
We believe in treating every customer with respect, empathy, and timely service. From troubleshooting to personalized support, our team is here to guide you at every step of your wellness journey.

Shop with Confidence — 30-Day Money Back Guarantee

Not sure if it’s right for you? Try it risk-free.

Not sure if it’s right for you? Try it risk-free.
We stand behind the quality and effectiveness of every Nushape product, especially our signature Lipo Wrap. That’s why we offer a 30-Day Money Back Guarantee — so you can experience the benefits of The Original Wearable Light Therapy without the pressure. If you’re not satisfied for any reason within 30 days of delivery, simply return the item in its original condition and we’ll issue a full refund. No hassles. No hidden fees. Just honest support for your wellness journey. Because when it comes to your health and confidence, you deserve peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

I love my lipo wrap

I love my lipo wrap and have told many friends about it. The fact that I can target the stubborn fat on my stomach is what made me buy it, and with consistent use it works great! It also helps with pain and inflammation which I have also used it for and gotten great results. They also have wonderful customer service!

August 30, 2025
Unprompted review
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Reply from Nushape

Hi Janae,

Thank you so much for sharing your wonderful experience! We’re thrilled to hear how much you’re enjoying your Lipo Wrap — both for targeting stubborn areas and for the added relief with pain and inflammation. It’s also amazing to know you’ve been recommending it to your friends.

We truly appreciate your kind words about our customer service as well. Your support means so much to us, and we’re honored to be part of your wellness journey!

Rated 5 out of 5 stars

Easy to use and noticeable results!

Been using the LipoWrap for about a week and can definitely tell the difference on the stubborn cellulite on my thighs! So easy to use and comfortable too! Just wish I discovered this sooner

September 14, 2025
Unprompted review
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Reply from Nushape

Hi Naomi,

Thank you for sharing your experience! We’re thrilled to hear you’re already noticing a difference with your Lipo Wrap after just a week. It’s wonderful that you find it both effective and comfortable—exactly what we hope for our customers. We’re so glad you discovered it now and that it’s supporting your goals!

Rated 5 out of 5 stars

Nushape is very adaptable and easy to…

Nushape is very adaptable and easy to use. I use it for my face with my sun goggles. I use it on my legs and waist. I am frequently cold and I welcome the nushape in the evening before going to sleep. Thank you for the friendly customer service!

September 10, 2025
Unprompted review
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Reply from Nushape

Hi Courtney,

Thank you for sharing your feedback! We’re so glad to hear you’re finding Nushape adaptable and easy to use for different areas—from face to legs and waist. It’s wonderful that it’s become part of your evening routine and even helps you feel cozy before sleep. Your experience really highlights how versatile the device can be!

Rated 5 out of 5 stars

Accepted by my plastic surgeon

I bought my nushape belt almost 2 years ago and haven't stoped using it. I bought it specifically for lower back pain and i have to say that it helped A LOT; then i started using it for shaping waist and hips and IT DID HELPED!. Also i had an esthetic operation 7 months ago and when Dr told me i needed to come in every-other day for LED red light therapy i told them i had my own; they were a little hesitant but once i showed them the belt they authorized me to used and i not only saved my self a lot of trips but i did it every day and accelerated healing. I highly recommend it!
S.P. Palm Beach

September 13, 2025
Unprompted review
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Reply from Nushape

Hi Sol,

Thank you so much for sharing your wonderful experience with the Nushape Lipo Belt. We’re delighted to hear that it not only brought you relief from lower back pain, but also supported your waist and hip goals. It’s fantastic that your surgeon recognized the device’s quality and that you were able to use it post-procedure to accelerate healing—what a great way to save time and enhance recovery!

We truly appreciate your recommendation and are thrilled the belt has become such a valuable part of your wellness journey.

Rated 3 out of 5 stars

Don’t expect miracles!

I’ve had it for 3 weeks and I put it on for two to four hours a day on different parts of my body but at least 2 hours on my stomach, and I haven’t seen any changes. I do enjoy the heat and I will give it more time obviously but so far, all I’m getting is a nice heat pack. I haven’t noticed any loss at all nor have I noticed any pain relief either when I put it on my back. I guess I’ll see in a couple of months if it was a complete waste of money or worth it. Don’t expect results like what the influencers are saying. If it’s too good to be true, it usually is!!

August 12, 2025
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Reply from Nushape

Hi Line,

Thank you for taking the time to share your honest feedback — we really appreciate it. We’re sorry to hear you haven’t yet noticed the results you were hoping for. Everyone’s body responds differently, and sometimes results can take a bit longer than expected, especially if the wrap is being used as a standalone approach.

For best outcomes, we recommend shorter, more consistent sessions rather than several hours at a time — ideally 20 minutes per area, up to 3 sessions a day (maximum 60 minutes total). This protocol has been clinically supported to stimulate fat metabolism and recovery more effectively. Pairing your wrap use with hydration, light activity, and balanced nutrition can also help enhance results.

We’d be more than happy to share some personalized tips with you so you can get the most from your wrap — please feel free to reach out to us at hello@nushape.com
.

We truly value your trust and are committed to helping you experience the benefits our customers have come to love. Thank you again for giving Nushape a chance, and we’ll be here to support you along the way.

Rated 5 out of 5 stars

Absolutely LOVE the Lipo Wrap

Absolutely LOVE the Lipo Wrap! Excellent product and customer service excels!

August 20, 2025
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Reply from Nushape

Hi Barbara,

We’re thrilled to hear that you absolutely love your Lipo Wrap! Thank you so much for your kind words about both the product and our customer service — it truly means a lot to our team.

We’re grateful to have you as part of the Nushape community and look forward to supporting you on your wellness journey.

Rated 5 out of 5 stars

I bought Nushape over 2 1/2 years ago…

I bought Nushape over 2 1/2 years ago and can't say enough about it. I sought out red light therapy for a rare condition that I have - external iliac endofibrosis. My primary symptoms are during excercise my iliac artey (which feeds the femoral artery) initially constricts instead of dialating leading to cramping and heaviness during excercise and residual pain throughout the day and evening. I purchased the Nushape in hopes of improving my residual pain and for post-op treatment when I will need to have an operative repair.
I use the red light most nights to alleviate the pain and cramping and help with sleep. It has been invaluable in helping with exercise recovery, sleep and avoiding pharmaceuticals for pain management.
I chose Nushape primarily because it is flexible, lightweight, easy to travel with and easy to use when in bed.

September 9, 2025
Unprompted review
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Reply from Nushape

Hi Gina,

Thank you so much for sharing your incredible story and for trusting Nushape in your wellness journey over the past 2 ½ years. We’re deeply moved to hear how you’ve incorporated red light therapy into managing such a rare condition, and that it has been invaluable for pain relief, sleep, and recovery.

Your words highlight exactly why we’re so passionate about what we do — creating flexible, easy-to-use tools that can make a real difference in people’s daily lives. We’re honored to know Nushape has supported you in avoiding pharmaceuticals and improving your quality of life.

We wish you continued strength and relief, and please know we’ll always be here to support you.

Rated 5 out of 5 stars

Great product and customer service

I have had my wrap for over 3 years and it works so well! It recently stopped working and the customer service team has been greatly helpful in having me send pictures and determine the problem. They are so kind to send me a replacement

September 8, 2025
Unprompted review
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Reply from Nushape

Hi PT,

Thank you so much for sharing your experience and for being a loyal Nushape customer for over three years — we’re truly honored to be part of your wellness journey. We’re delighted to hear the wrap has served you so well, and equally glad that our customer care team could step in quickly when you needed support.

Your feedback means the world to us, and we’ll continue striving to deliver both high-quality products and compassionate service. Wishing you many more years of great results with your new wrap!

Rated 5 out of 5 stars

I love my Nushape Belt!!

I bought my Nushape awhile back and I love it!! I use it everyday. Not only does it help with weight loss, I have also found it helpful with lymphatic drainage after surgery and minor muscle pain relief. The customer service dept has been great and always responsive and helpful. I would recommend.

August 7, 2025
Unprompted review
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Reply from Nushape

Hi KJ,

Thank you so much for your wonderful review and for sharing the many ways you’ve been using your Nushape Belt! We’re thrilled to hear it’s supporting your weight goals, recovery, and even providing relief from muscle soreness.

It’s also fantastic to know our customer care team has been helpful along the way — your kind words mean a lot to us. We truly appreciate your recommendation and look forward to continuing to support your wellness journey.

Rated 5 out of 5 stars

This is the real deal!

This is the real deal!! I used the Lipo belt the day it arrived, it’s amazing. After a few uses I can already seen improvement in my skin and waist circumference. Be sure to hydrate!!

August 17, 2025
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Reply from Nushape

Hi Rhonda,
Thank you for the wonderful review—music to our mitochondria. We’re thrilled the Lipo Wrap is already helping your skin and waistline, and your hydration reminder is spot on. To keep results trending in the right direction: use it 20–30 minutes per area, 4–5 days a week; wear it snug on bare skin; sip water before and after; add light movement post-session; and measure at the same time each week for accurate comparisons. If you’d like a personalized protocol, share your routine and goals and we’ll tailor one for you.

Rated 5 out of 5 stars

Customer service

Love my nushape belt. Its helps with shaping , weight loss & relieving my lower back pain. Lots of benefits. I went to use it the other day & the lights weren't working even though I had power to it. Upon inspecting i found a loose wire. I contacted customer service & within less than 24 hrs I had a response. I have sent pictures/video but unfortunately the part I need isn't offered as a replacement part. (Out of warranty)They have offered a nice discount. I'm not sure what I'm going to do at this time. Even though I'm having this issue I would still recommend this company & their products. Customer service is top notch, 5 stars 🌟.

September 3, 2025
Unprompted review
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Reply from Nushape

Hi Regina, thank you for the thoughtful review and for recommending us even while sorting through an issue—that means a lot. I’m sorry about the loose wire and the lights cutting out. For safety, please pause use if you see any exposed wiring or flicker with cord movement. Since the specific part isn’t replaceable out of warranty, we’re glad we could extend a loyalty discount; we can also review your photos again to make sure you’re getting the most cost-effective fix (adapter vs. full wrap replacement) and confirm the best next step. We appreciate you and we’re here to get you back to comfortable, consistent sessions.

Rated 5 out of 5 stars

Great Customer Service

Recently I reached out to customer service due to only ½ of my belt was lighting up. Customer Service tried to fix the issue but was not able and my warranty had expired. Even though my warranty had expired they were willing to replace my belt. This is a company that stands behind customer service. I am so glad to be receiving a new belt as it has helped me lose inches around my waist, something that I have struggled with for a long time. I also have been using red-light therapy for my psoriasis and have seen great improvement in my skin. Thank you Nushape for your prompt response to get me a new wrap belt and back to healing once again.
Thank you Nushape for your loyalty to your longtime customers.

September 4, 2025
Unprompted review
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Reply from Nushape

Hi Deirdre, thank you for sharing your experience and for sticking with us through the hiccup—I'm sorry again that half of the belt was lighting up, and I’m glad we could make it right with a replacement even outside the warranty. It’s great to hear you’ve seen inch loss and skin improvements; to keep results trending, use the belt 20–30 minutes per area, 4–5 days a week, keep the LEDs snug on clean, bare skin, and hydrate before and after. When your new belt arrives, reply if you’d like a quick, personalized protocol—we’re here to help you get back to comfortable, consistent sessions.

Rated 5 out of 5 stars

Great products I know I will benefit…

Great products I know I will benefit from. Customer service is wonderful- great follow up.

August 13, 2025
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Reply from Nushape

Hi Michelle,

Thank you so much for your 5-star review! We’re delighted to hear that you’re enjoying your Nushape products and that our customer service team has been able to provide the follow-up and support you deserve.

Your confidence in both our products and our service means the world to us. We look forward to being part of your wellness journey and are always here if you need us.

Rated 5 out of 5 stars

I love my Lipo Wrap belt from Nushape

I love my Lipo Wrap belt from Nushape. I use it a couple times a week and it really makes a difference on toning and tightening my mid section. I definitely notice a difference when I use it and its part of my health maintenance routine. Their customer service also excels expectations and they are quick to respond. Definitely recommend products from Nushape!

August 31, 2025
Unprompted review
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Reply from Nushape

Hi Casey,

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that your Lipo Wrap has become such an effective part of your health maintenance routine and that you’re noticing real results in toning and tightening.

It also means a lot to know that our customer service team has been able to support you quickly and meet your expectations — we truly value your trust.

We’re grateful to have you as part of the Nushape community and appreciate your recommendation.

Rated 5 out of 5 stars

Highly Recommend

Reached out to customer service due to lipo belt not lighting 1/2 of belt & and they quickly responded. After a few attempts to resolve the issue with not success they are willing to replace the belt, EVEN though the warranty has expired! The belt is helpful with back discomfort in addition to melting away unwanted inches. This company does not disappoint, they stand behind their product and are willing to work with their customers. Thank you Nushape for kindness and loyalty, especially to your longtime customers.

August 28, 2025
Unprompted review
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Reply from Nushape

Thank you so much for your 5-star review and for sharing your experience with us y crusetobeyahoo. We’re truly glad to hear that our team was able to assist you quickly and find the right solution, even beyond your warranty period. At Nushape, we believe in standing behind our products and supporting our customers every step of the way — your kind words mean the world to us.

It’s wonderful to know that your Lipo Belt has been helpful not only for contouring but also for easing back discomfort. Your trust and loyalty inspire us to continue delivering both effective products and caring service.

We’re grateful to have you as part of the Nushape community!

Rated 5 out of 5 stars

I love my Nushape

I love my Nushape. It really does help with inflammation, and I believe it also aids in weight loss. You do still have to eat healthy and exercise, but it helps. The only issue is that half of the red light board went out after about a year and a half. They are replacing it because I am writing this review. I do recommend this product.

August 29, 2025
Unprompted review
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Reply from Nushape

Hi Lissa,

Thank you so much for sharing your experience! We’re delighted to hear that your Nushape has been making a real difference with inflammation and supporting your wellness journey alongside healthy habits. We also appreciate your honesty about the light board issue — and we’re glad our team could step in to take care of that for you.

Your recommendation means a lot, and we’re grateful to have you as part of the Nushape community.

Rated 5 out of 5 stars

Products & service excellent

Hi. I want to say customer service is great. I’ve been a customer for at least 5 years & ordered several items which I think are excellent quality. Got in touch regarding lipo belt not lighting 1/2 of belt & asked what could be problem (it’s out of warranty) they responded quickly & are helping me replace it. Talk about great service. I need the belt for dual reasons. 1 being for pain in the lumbar & cervical it helps me deal with while seeing doctors. Besides using for it’s purpose for losing inches. Don’t hesitate if on the edge about ordering. You won’t be disappointed. Thankyou Nushape for your kindness & great service.
Denise

August 27, 2025
Unprompted review
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Reply from Nushape

Hi Denise,

Thank you so much for sharing your experience and for being such a loyal customer over the years. We’re delighted to hear that our products have been a helpful part of your wellness journey — both for pain relief and for body contouring support. It means a lot to know that our customer service team could step in quickly and assist you with your belt, even beyond the warranty period.

Your kind words and trust truly inspire us, and we’re so grateful for your continued support. Wishing you comfort, wellness, and many more positive results with your Nushape devices.

Rated 5 out of 5 stars

I LOVE my red belt and have recommended…

I LOVE my red belt and have recommended this to many friends and family! I have chronic knee issues and my husband has serious back issues. We both use the red light regularly for pain relief. It is easy to use and the convenience packaging pouch makes it easy to safely store. It is worth every cent!!

August 28, 2025
Unprompted review
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Reply from Nushape

Hi Tiffany,

We’re so happy to hear how much you and your husband are benefiting from your Nushape belt! It’s wonderful to know it’s making a real difference for your knee and back pain, and that the convenience of the storage pouch adds to the experience. Thank you for sharing your story and for recommending us to your friends and family — your support means the world to us.

Wishing you both continued relief and wellness!

Rated 5 out of 5 stars

I love my nushape wrap

I love my nushape wrap. I wear it every morning and every evening for 20 mins at a time for 3 weeks now and I have lost 8lbs and 2 inches off my waist. Thanks to Nushape I was able to fit into my wedding from 6 years ago! I love how easy it is to use at home watching Netflix, Reading a book or taking a Power Nap. The time is great not having to watch the clock all the time. I recommend this to all my friends and family. The Nushape wrap will change your life. I’m finally confident in the way my stomach looks again. Thank you Nushape for helping me achieve my goals this year.

August 27, 2025
Unprompted review
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Reply from Nushape

Hi Celena,

What an incredible milestone — congratulations on your results! We’re so happy to hear that the Nushape Wrap has helped you feel confident again and even fit back into your wedding dress. That’s such a special moment.

It’s wonderful that you’ve made the wrap part of your daily routine and that it’s been easy to use while relaxing at home. We’re honored to be part of your journey and grateful that you’ve shared your experience with friends and family.

Thank you for your kind words and for trusting Nushape to support your goals — we can’t wait to see what you achieve next!

Rated 5 out of 5 stars

Worth the splurge!

I’m so happy I splurged on the Lipo wrap! I have previously done expensive red light treatments at my medi-spa, and it is so much more convenient to have an at home option. I’ve lost inches on my waist, and my inflammation has been eliminated. It is a relaxing part of my daily routine and is a huge asset to my health goals.

August 27, 2025
Unprompted review
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Reply from Nushape

Hi Maureen,

Thank you so much for your wonderful review! We’re thrilled to hear that your Lipo Wrap has become such a valuable part of your daily routine and that you’re seeing both inch loss and reduced inflammation. It’s exactly why we designed Nushape — to make powerful wellness treatments more convenient and accessible right from home.

We’re so glad to be part of your health journey and truly appreciate you sharing your experience.

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