I have used Nushape products since 2022 and recently my Nushape wrap with red-light phototherapy stopped working. I’ve had it for about 4 years and used it consistently with great health benefits duri... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I am completely impressed! I sent an email regarding the controller cord that went bad on my wrap after a couple years. I received a quick reply with ways to confirm what the exact issue was and then... See more
Company replied
I love NuShape products because they help me live my best life! NuShape's customer service is also top notch. I currently have the • Neurowrap Pulse • The Nushape Lipo Wrap • The Nushape Saun... See more
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When we sold our house and I couldn't take my 2-person infrared sauna with us, going without sauna therapy was not an option. So, I purchased the NuShape Sauna Wrap and insert. It has proven to be a p... See more
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Company details
Written by the company
Nushape is the leader in non-invasive wellness technology, proudly known as The Original Wearable Light Therapy brand. We specialize in high-quality, science-backed devices that bring professional-level treatments into the comfort of your home. Our signature product, the Lipo Wrap, has transformed the way individuals approach body contouring and self-care—delivering proven results using the power of red light. Harnessing clinically supported red light wavelengths, our wearable solutions are designed to support fat reduction, skin tightening, and overall cellular health. Unlike traditional bulky devices, the Lipo Wrap is lightweight, flexible, and designed to mold comfortably to your body—making it easy to incorporate into any lifestyle. Our mission is to empower people with accessible tools to feel confident and radiant in their skin. Whether you’re looking to reduce inches, improve skin tone, or enhance recovery, Nushape offers a seamless way to reach your goals without invasive procedures or downtime. With a commitment to quality, innovation, and customer satisfaction, Nushape continues to pioneer the future of wearable wellness. Trusted by thousands and endorsed by professionals, our products reflect a dedication to excellence and results that speak for themselves. Discover what The Original Wearable Light Therapy can do for you—only at Nushape.
Nushape Lipo Wrap – The Original Wearable Light Therapy
Written by the company
- Real Results. Real People. Backed by Science.
- We believe in treating every customer with respect, empathy, and timely service. From troubleshooting to personalized support, our team is here to guide you at every step of your wellness journey.
Shop with Confidence — 30-Day Money Back Guarantee
Not sure if it’s right for you? Try it risk-free.
We stand behind the quality and effectiveness of every Nushape product, especially our signature Lipo Wrap. That’s why we offer a 30-Day Money Back Guarantee — so you can experience the benefits of The Original Wearable Light Therapy without the pressure.
If you’re not satisfied for any reason within 30 days of delivery, simply return the item in its original condition and we’ll issue a full refund. No hassles. No hidden fees. Just honest support for your wellness journey.
Because when it comes to your health and confidence, you deserve peace of mind.
Contact info
4.8
Excellent
1K reviews
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Best Customer Service Ever
I was only helping a friend who had an issue with her Nushape Lipo wrap.
I reached out to your company for help with her unit. Your company responded so quickly and so caring that I wasn't use to this level of customer service. Turns out her until was still under warranty and you sent her a replacement.
I must say, Joan is the most amazing customer service representative I've ever dealt with and I am 67. She found ways to help instead of just saying, "sorry" which us consumers here way to often. So thank you Joan for all you have done for me.
I will certainly suggest your company to all my family and friends.
Sincerely,
Tom
April 30, 2026
Unprompted review
Reply from Nushape
Hi Tom,
Thank you so much for taking the time to leave such a heartwarming review! It truly made our day to hear about your experience.
We believe that helping our customers (and their friends!) find real solutions is the most important thing we do, and I am so glad I could assist in getting that replacement wrap processed under warranty for your friend. Your kind words about our service mean the world to me and the entire Nushape team.
Thank you for your support and for being such a wonderful advocate for our brand to your family and friends. We are always here if you or your friends need anything else!
Over a Year In — Real Results
I've been using the NuShape Lip Wrap consistently for over a year now and the results speak for themselves. The most noticeable difference has been a significant reduction in the appearance of cellulite along with visible skin contouring effects that I wasn't expecting — my skin looks noticeably smoother and more defined. After more than 12 months of regular use, I'm genuinely impressed.
On top of the results, the customer service has been outstanding. Any time I've had a question the team has been responsive, helpful, and a pleasure to deal with.
If you're on the fence, stick with it — the consistency is what makes the difference.
April 29, 2026
Unprompted review
Reply from Nushape
Hi Dina,
Thank you so much for sharing your incredible journey with the Lipo Wrap! We are thrilled to hear that after a year of consistent use, you’ve seen such significant results in cellulite reduction and skin contouring.
You hit the nail on the head—consistency is truly the key to unlocking the full benefits of red light therapy. It’s wonderful to know that our team has been able to support you along the way.
Thank you for being such a dedicated member of the Nushape community!
Highly recommend Nushape
I have been using the Nushape wrap for over two years and have experienced several wellness improvements especially in skin/body contour improvements, reduced inflammation and sciatica pain, plus it's warm and comforting. The service has been excellent too.
April 27, 2026
Unprompted review
Reply from Nushape
Hi Jen,
Thank you so much for the 5-star review! We are thrilled to hear that you’ve seen such a wide range of benefits over the last two years.
It’s wonderful to know the wrap is helping with everything from skin contouring to finding relief from sciatica pain—and we couldn’t agree more that the warmth and comfort make the treatment a highlight of the day! We truly appreciate your kind words about our service and are so happy to have you in the Nushape community.
Great product
Great product! Very great customer service! I had an issue with my power chord and they sent me a replacement free of charge!
April 28, 2026
Unprompted review
Reply from Nushape
Hi Shae,
Thank you so much for the 5-star review! We are thrilled to hear that our customer service team was able to get your power issue resolved quickly.
We know how important it is to keep your sessions consistent, so we were more than happy to get that replacement adapter out to you. Thank you for being part of the Nushape community, and please don't hesitate to reach out if you ever need anything else!
Nushape Lipo Wrap for the Win!
The Nushape Lipo Wrap has been an intricate part of my daily routine for years now. I use it after working out on my abdomen and lower back. It has helped with the loose skin on my abdomen and any lower back pain I may have. I am obsessed and impressed with it and will never go without it. And the customer service is phenomenal!
April 28, 2026
Unprompted review
Reply from Nushape
Hi F Egle,
Thank you so much for your incredible review! We are honored that the Lipo Wrap has become such an "intricate part" of your daily wellness routine over the years.
It is wonderful to hear how well it’s supporting both your skin goals on the abdomen and providing relief for your lower back—that versatility is exactly what we aim for! We truly appreciate your loyalty and your kind words about our customer service team.
Knowing that you're "obsessed and impressed" makes our day. We look forward to supporting your routine for many more years to come!
Sleep Complex Dream formula and Jet lag
I decided to try the Sleep Complex: Dreamstate Formula for the first time because I was dealing with jet lag. I contacted Joan from Nushape customer care (she is excellent), and she recommended this formula right away. They shipped it very quickly, which I really appreciated.
I took 2 pills before bed as recommended. At the beginning, my sleep was a bit uneven and I woke up once or twice for about an hour or so, but I didn’t mind. I knew it was just my body adjusting to the new time zone, and I was able to go back to sleep. Little by little, by the third or fourth day I was sleeping through the night, and after the fifth night I stopped taking them.
On the way back home, I had to adapt again to a different time zone, so I took 2 pills before going to bed. The first three nights, I woke up for a few hours, but I was able to fall back asleep. One day I even slept until 12 noon, which has never happened to me. I was really tired from traveling and also dealing with a cold.
I contact Joan again and told her that I was waking up for a couple of hours, and she explained that it was a typical jet lag “hump.” Since the Sleep Complex works by supporting your body’s natural rhythms rather than forcing sedation, it’s important to stay consistent.
I highly recommend this product if you have jet lag. Be patient—the product does work, and the best part is that once your body adjusts, you can stop taking it. It doesn’t create any dependency.
the owl : )
Maratha
April 28, 2026
Unprompted review
Reply from Nushape
Hi Martha,
Thank you so much for taking the time to share such a thoughtful and detailed review! It was truly a pleasure assisting you through your recent travels.
I am so glad to hear that the Sleep Complex: Dreamstate Formula helped you navigate those challenging jet lag "humps." You hit the nail on the head—because our formula is designed to support the body’s natural circadian rhythms rather than force a heavy sedative effect, it can take a few nights for the body to fully sync up, but the result is a much more natural, refreshed feeling. I'm especially happy to hear you were able to get that much-needed rest while recovering from your cold!
We truly appreciate your recommendation and your kind words about our customer care. Safe travels on your next adventure, and we’re here whenever you need us!
Get the portable Nushape wrap!
The Nushape wrap has been a game changer for me! I use it every single day and I just love that I can use the portable power bank & put it in my pocket while I go about my day. It’s the best. It has definitely helped with recovery & inflammation for me. I actually truly notice the difference if I happen to not use it vs. when I do. This has become a necessity for me & I will forever be a wrap user! Their Customer service is amazing too. Very helpful and accommodating!
April 26, 2026
Unprompted review
Reply from Nushape
Hi Kassi,
Thank you so much for this incredible review! We are thrilled to hear that the Lipo Wrap has become a daily necessity for you and that you’re feeling the difference in your recovery and inflammation.
Being able to stay mobile with the power bank is exactly why we designed it that way—it’s great to know it’s helping you stay consistent even during your busiest days. We'll be sure to pass your kind words along to our customer service team, too!
Welcome to the forever wrap user club! ✨
The product is defective
HuThe product is defective. A black plastic like cover is literally covering all the lights. Wet glue is covering the lights and plastic. Wires are hanging off the lights. Their customer service is not responding. Terrible product and do not waste money with a defective product.
They have replied and as of 5/5/26 they are working on resolution. Will update upon completion.
April 23, 2026
Unprompted review
Reply from Nushape
Hi DC,
We are incredibly sorry to see the condition your device arrived in. This is certainly not the quality we strive for, and we want to make this right immediately.
Please note that our standard response time is 12–18 hours. We have checked our records and want to ensure our messages are reaching you. If you haven't seen a reply from us yet, please check your spam or junk folder, as our support emails can sometimes be filtered there.
We are ready to assist you with a replacement or a full resolution. Please reach out to us directly at hello@nushape.com so we can prioritize your case and ensure you are taken care of.
Best regards,
The Nushape Team
I bought my NuShape wraps in 2023 and…
I bought my NuShape wraps in 2023 and have used them for pain management and for losing inches around my waist. My stomach is flatter and tighter now. Often I wear while cleaning the house to get an added benefit! I highly recommend these products. Customer service is quick to answer any questions and the company is backed by scientific evidence.
Greta G
April 24, 2025
Unprompted review
Reply from Nushape
Hi Greta,
Thank you so much for sharing your success story! We love hearing how you’ve integrated the wraps into your daily life—wearing them while cleaning is such a smart way to stay consistent and get those extra benefits.
It’s wonderful to know you’re seeing visible results with a flatter, tighter stomach and finding relief for pain management. We’re also glad our customer service team could support you along the way!
Keep up the great work, and thank you for being a part of the Nushape community!
I have been faithfully using NuShape for 5 years!…
I have been faithfully using NuShape belt for almost 5 years not and I LOVE IT!!!!
I suffered from lower back pain most of my adult life and it is crippling. When I started using the NyShape belt, I mediated felt the relief and with the daily use, my back problems completely went away!!!!!
As a side bonus, I also use it in my belly, and my muffin top disapeared 💙
Consistency is key: I use it for 40 min everyday, 20min in my lower back, 20min in the abdomen.
The cherry on top, is the gold standard attention of their customer service team! BRAVO!!!!!!
April 24, 2026
Unprompted review
Reply from Nushape
Hi Adriana!
Wow, 5 years! Thank you so much for being such a loyal part of the Nushape family. Hearing that the Lipo Wrap helped you move past "crippling" back pain to find total relief is exactly why we do what we do.
We also love that you’re seeing those "side bonus" results on your abdomen—you’re absolutely right that consistency is the secret ingredient! Your 40-minute daily routine is a perfect example of how to get the most out of the technology.
Thank you for the "Bravo" to our support team; we’ll be sure to share your kind words with them. Keep up that amazing routine! 💙
LipoBelt- Huge Game Changer
This has been a game changer and a huge change in my life. I work from
home and wear the NuShape LipoBelt while I work. I can’t live without it! Have lost several inches and has helped me so much with back
pain and recovery. Will be using this forever! cannot wait to see How I will be in the future! So happy with the belt! Thanx Nushape
April 24, 2026
Unprompted review
Reply from Nushape
Hi Rosemary,
It is so wonderful to hear that the Lipo Wrap has become such a game changer for your life and your work-from-home routine! We love that you can easily wear it while you work—it’s the perfect way to multitask for your health.
Losing inches while finding relief for your back pain is an amazing double-win! We are just as excited as you are to see your continued progress in the future. Thank you for your support and for being part of the Nushape family!
Nushape provides quality products with…
Nushape provides quality products with great customer service. I have seen amazing results with the Lipowrap and I will definitely invest in future products.
April 24, 2026
Unprompted review
Reply from Nushape
Hi A B,
Thank you so much for the kind words! We are thrilled to hear you're seeing amazing results with your Lipo Wrap. We take great pride in our customer service, so it's wonderful to know you had a positive experience.
We can't wait to help you with your next wellness investment when the time comes!
Highly Recommend the Mini Wrap - It Works!!
I use the mini wrap daily to prevent and manage pain due to a pinched nerve in my neck. It's a convenient size and is very powerful and effective in reducing pain and inflammation in my shoulders and down my arms. I highly recommend the mini wrap and the company offers exceptional customer service!
April 23, 2026
Unprompted review
Reply from Nushape
Hi Deb,
Thank you so much for taking the time to share your experience! We are incredibly happy to hear that the Mini Wrap has become such a vital part of your daily routine for managing nerve pain and inflammation. Knowing that our technology is helping you find relief and stay comfortable is exactly why we do what we do.
We also truly appreciate your kind words about our customer service team—it was a pleasure assisting you! Thank you for being part of the Nushape community, and we wish you continued wellness and comfort.
Nushape customer service is top rate! They responded quickly. Even though the warranty period had expired they were able to get me the replacement parts I needed. I use my lipowrap for so many things.
Nushape customer service is top rate. They responded quickly
April 19, 2026
Unprompted review
Reply from Nushape
Hi Diana,
Thank you so much for the 5-star review! We are thrilled to hear that you were pleased with our speed and efficiency. We know how important it is to get back to your wellness routine, and we were more than happy to help resolve things for you.
We’ve officially cleared Benny and Casper from the "doghouse" on our end, and your replacement controller is on its way! 🐾
We appreciate your support and look forward to hearing more about your journey with Nushape.
I absolutely love this product
I absolutely love this product, it helped me slim down and cleared up the marks from after my C-section. I use on my whole body and its amazing. Thank you!
January 1, 2026
Unprompted review
Reply from Nushape
Thank you so much for the wonderful 5-star review, Cindy!
We are absolutely thrilled to hear how much you love your Nushape and the amazing results you’ve seen. It’s so rewarding to know our technology has helped you feel more confident by slimming down and clearing up those post-C-section marks. Hearing that you use it for your whole body and find it amazing truly makes our day!
We appreciate your support and are so happy to be a part of your wellness journey.
LOVE my NuShape belt!
I've owned my NuShape belt for a number of years and use it at least several times a week. Really helps relieve the pain in my lower back. And I find with consistent use it works to reduce that belly fat we ladies seem to accumulate as we age. Recently had an issue with the controller. Customer Service has been fantastic. Both quick and helpful. I highly recommend this product! And tip: Order an extra battery pack. That way you can keep one charging while you use the other. Keeps you mobile with the belt whenever you want to use it.
April 17, 2026
Unprompted review
Reply from Nushape
Thank you so much for the glowing 5-star review, Judi!
We are thrilled to hear that your Nushape belt has been a reliable part of your wellness routine for so many years. It is wonderful to know that it provides the relief you need for your lower back and helps you stay on top of your fitness goals!
We also appreciate your kind words about our customer service team; we always strive to be as quick and helpful as possible. Your tip about keeping an extra battery pack on hand is excellent advice for staying mobile.
Thank you for being such a loyal member of the Nushape community!
Can’t live without it
I love my lipo wrap and honestly I’ve incorporated it into my nighttime routine at least 5 nights per week in bed. Sometimes using it on my stomach and sometimes my lower back. I think it most definitely makes a difference and as long as you use it fairly regularly, you WILL see results. I’ve recommended it to all my friends.
April 15, 2026
Unprompted review
Reply from Nushape
Hi Karry,
Thank you so much for the glowing review! We love hearing that your Lipo Wrap has become a staple in your nighttime routine—using it for both targeted results on the stomach and relief for the lower back is the perfect way to get the most out of your sessions.
Consistency really is the secret to seeing those results, and we are thrilled to hear you're seeing the payoff from your dedication! We truly appreciate you recommending us to your friends, as well.
Welcome to the Nushape family, and happy wrapping!
I couldn’t be happier with my Nushape Lipo Wrap
I couldn’t be happier with my experience using the Nushape Lipo Wrap! With consistent use, I’ve noticeably lost inches around my waist—and even better, I’ve been able to keep it off. The results have truly been outstanding and have made a real difference in how I feel in my body.
An unexpected bonus has been the relief it’s provided for my lower back pain. That alone has made it worth it, but combined with the slimming results, it’s been a total win for me.
I also have to mention their excellent customer service. When I misplaced my battery pack, their team was incredibly responsive and resolved the issue quickly and professionally. They made me feel like a valued customer, which is something you don’t always find these days.
I love this wrap so much that I take it with me whenever I travel—it’s become part of my routine. Highly recommend to anyone looking for real, lasting results!
April 13, 2026
Unprompted review
Reply from Nushape
Hi Belinda,
Thank you so much for taking the time to share such a detailed and thoughtful review! We are absolutely thrilled to hear about the "double win" you've experienced—not only hitting your goals with the waist slimming results but also finding that unexpected relief for your lower back.
It’s wonderful to know that the Lipo Wrap has become a staple in your travel routine and that our team was able to get you back up and running quickly when you needed a hand. We truly value having you as a member of the Nushape family!
Keep up the great work, and thank you again for the high recommendation!
I’ve been using Nushape for a while…
I’ve been using Nushape for a while now, and it really helps me with inflammation and back pain. The customer service is top notch. My cord broke, and they responded right away and sent me a brand new cord. I would recommend it to anyone who needs boost in energy and have chronic pain
April 7, 2026
Unprompted review
Reply from Nushape
Thank you so much for the 5-star review, Ahyoung! We are so happy to hear that Nushape has been such a helpful tool for managing your inflammation and chronic pain.
It’s great to know that our team was able to get that replacement cord out to you quickly so you could get back to your routine. We truly appreciate your recommendation and are glad we can support your journey toward better energy and pain relief!
Best customer service super helpful
April 7, 2026
Unprompted review
Reply from Nushape
Thank you so much for the 5-star review, Atri! We are so happy to hear that you had a great experience with our team. Providing helpful and responsive support is our top priority, and we truly appreciate you taking the time to share your feedback.
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