While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting their freshness and delicious taste, with many appreciating the organic options and wide variety available. People also highlight the ease of the ordering process and the quick, efficient delivery service, often arriving ahead of schedule. The customer service is frequently described as exceptional, with many consumers commending the team's responsiveness, professionalism, and willingness to resolve issues promptly and generously. However, some customers experienced issues with delayed or misdelivered orders. A few other people also felt that certain products, like some candies or specific nuts, arrived with a rancid taste or broken, and some were dissatisfied with the customer service response regarding these specific product quality concerns.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the freshness, high-quality... See more

Quality

Customers consistently note positive experiences with quality, praising the high-quality ingredients,... See more

Order

Reviewers mention positive feedback about order. Many customers praise the prompt shipment and fresh... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast shipping and... See more

Customer service

People report positive experiences with customer service. Many customers praise the outstanding, top-notch,... See more

Based on these reviews

Rated 5 out of 5 stars

Love the products and that we can have our adult son's "stocking stuffer sent directly to him across the country. We had an issue with the delivery company and customer service responded right away an... See more

Rated 5 out of 5 stars

I'm really surprised by the number of low reviews I just saw regarding nuts.com. I've had nothing but wonderful experiences in both sending and receiving their products. I've been a fan of their reaso... See more

Rated 5 out of 5 stars

I'm surprised how hard it is to find unsalted, organic dry roasted peanuts--the type that is really good for you! But nuts.com has them. Great quality (addicting actually), speedy shipping and an upbe... See more

Rated 5 out of 5 stars

My order was delayed by 15 days. I knew it was a busy time during the holidays, but clearly something wasn’t right when my order traveled more than most people during the Holidays. The Customer Care... See more


Company details

  1. Food Products Supplier
  2. Candy Store
  3. Coffee Store

Information provided by various external sources

A third generation family business selling nuts, and then some. With nearly 3,000 products, you can satisfy your nut craving, your fruit craving, your chocolate craving, and even your health craving.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Nuts.com

This company has great products at reasonable prices. Shipping is free if you order more than a certain dollar amount, which you are made aware of in their promotions. The items you order arrive quickly, and a lot of care is taken when they are packed.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great Company

Nuts.com products are as stated in their description. If there ever was a problem Nuts.com customer care team is on top of the issue to ensure that customers are always satisfied. Which makes Nuts.com and excellent company to order from.

January 29, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Love Nuts.com products

Love Nuts.com products otherwise I would not continue to order from them. I'm in So. Cal so the weather can get hot and a heat resistant pack is usually included to help with my chocolate (yum) products. Only wish there were more Brazil Nuts in their Supreme Mixed Nuts only because they are one of my favs.

January 27, 2026
Unprompted review
Rated 2 out of 5 stars

The nuts are great

The nuts are great, customer service is terrible. We placed an order and received an email on 1/19 that the order had shipped via Amazon (yuck) the order never shipped. 1/27 I chatted with support. No apology until I questioned it, they notified me of a package size change and wanted to know if I wanted it “re-shipped” they then lied and said the first order was lost in transit, when that was obviously nonsense. Common sense says they ran out of the original size and then did nothing. Tracking showed label created and that’s it. How about you wait until it’s picked up to claim it’s shipped? I was going to give 1 star but gave 2 because the nuts are so good

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Nuts.com is fantastic

I have been buying from Nuts.com for a long time and I am very impressed with how they provide customer service. Their delivery is always spot on and if there are any concerns they take care of it right away. The quality is always great.

January 26, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great Company Great Food

I’ve been ordering from Nuts.com for years now and the prices and quality of all their products are excellent. Delivery is quick and products are always packed to arrive fresh and in good condition. Highly recommend!

January 26, 2026
Unprompted review
Advertisement
Rated 3 out of 5 stars

Original Nuts is gone, not forgotten

I've been a customer for quite some time. It very easy to buy when you click on past purchases. This review replaces all my previous 5's anywhere. My old orders were always substantial. This time, I can only find 3 to buy. All the rest were discontinued. Those products were what built that place. It's a shame the new young regime seems to have forgotten that. Don't get me wrong. The 3 I can still buy are bargains both healthy and priced very fair. I'd stock up but they're perishable.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

The quality of the product

The quality of the product, the delivery, the ease of ordering and a mixup on my part was solved without problems by customer service. I ordered from them because once you order and taste their product you will be a return customer.

December 18, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Nuts.com is high priced and poor quality

Nuts.com isn’t a good value. Candy isn’t very good, and high priced. Bought sundae falvored malted milk balls that didn’t taste like anything, red licorice strings that are greasy and fake tasting, coconut nougat that is okay and didn’t bother to open the 4th bag. Didn’t get a first time discount or free shipping and paid over $50 for small amount. Don’t waste your money.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Love Ordering from Nuts.com

Love ordering from Nuts.com! Great company! Everything arrives, arrives on time, as it should be! This wasn't the first experience ordering from this company, I have previously purchased from them. Everything arrives on time and as promised. No issues whatsoever! Really enjoy working with this company!

January 12, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look