SuprNation Ltd Reviews 201

TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the website, describing it as problematic and urging others to avoid it. Customers frequently reported issues with payment, particularly concerning withdrawals, with many struggling to access their winnings due to repeated verification requests and perceived obstacles. The pricing was also a common point of contention, with users feeling that the games did not offer fair payouts compared to other platforms. Some people were satisfied with the customer service and response times, noting quick and helpful interactions. These customers also highlighted fast deposit and withdrawal processes, with funds often appearing swiftly in their accounts.

What people talk about most

Payment

People report negative experiences with payment, particularly regarding withdrawals. Many customers describe... See more

Website

Consumers express significant dissatisfaction with the website. Many reviewers describe it as a "scam site,"... See more

Price

Reviewers highlight negative aspects of price, with many feeling ripped off and experiencing significant... See more

Refund

Clients share negative opinions on refund experiences, with many reporting significant difficulties and... See more

Customer service

Customers consistently note negative experiences with customer service. Many reviewers report that support... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Zero is my rating vile burguling Snakes love taking your money but can't handle any Withdrawals they just invent there own Rules & think that's ok. AVOID at all costs this site needs closing down imme... See more

Rated 1 out of 5 stars

You dont even deserve 1 star.I made 3 deposit and proof of ID and proof of adress, when l made little bit profit try to withdraw , god know how many times l been asked for verification.Please do not g... See more

Rated 1 out of 5 stars

Exactly the same as all the other recent reviews.. robbing lying people. I've already spoken to the ombudsman and shown all emaisl & chats back and forth. He is contacting them direct!!! 'NY SPINS'i... See more

Rated 1 out of 5 stars

Do not believe any of the reviews that say the withdrawal process is quick and or smooth. They will put every barrier possible in the way to stop you withdrawing your funds to the point you wil... See more


Company details

  1. Casino
  2. Betting Agency
  3. Gaming service Provider
  4. Online Casino or Bookmaker

Information provided by various external sources

NYspins offers you a fine selection of slots in a user-friendly, secure and lightning-quick environment, regardless of which device you're playing on


Contact info

2.0

Poor

TrustScore 2 out of 5

201 reviews

5-star
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Rated 1 out of 5 stars

Honest review

Honest review, I had no problem with withdrawing money but I'm telling you now the games hardly every pay out compared to other non EU regulation sites, seriously if a game usually hits bonus once per 200 spins it will be once per 2500 spins on this site. To add to that some games don't have the extra boosters that they have on other sites. I've spent about 2k in the last 2 months on this site, that's definitely long enough to test how regular the games land the bonus trust me this site you will hardly ever get a bonus and when you do it will be a tiny payout such as £2 from 20p sin bonus £6 from 40p bonus.. I think the biggest bonus I hit was £42 from £1 spins that probably cost me £260 to land on it..
Yes as mentioned they send you 10 free spins on some games regularly but those spins are only gonna get you like 14p if your lucky. I'd try another site if I was you

May 4, 2025
Unprompted review
Rated 5 out of 5 stars

Surprisingly great

Joined this site a couple of weeks ago not really reading the reviews just looking mainly at the bonuses and games ...site is very easy to manoeuvre around and I had no difficulties finding what I wanted or accessing the bonus ..they continue to send free spins which is great as it gives you an invite into games you probably wouldn't try ..after a couple of weeks I won a bit of money and followed everything to withdraw usually fund's are in your account within a few minutes, after not receiving fund's after a couple of hours I decided to read some reviews and after reading all the negative comments about withdrawals i thought 'oh no ' what have I done ..I left it 24 hours and contacted them , I received an email within 24 hours stating the withdrawal was pending and to allow 72 hours , after another couple of hours all fund's were in my account ..panic over ..if your prepared to wait a few days for your funds and love bonuses along with the easibility of a site with plenty of games then despite the negative reviews as everyone is entitled to their opinions this is definitely the site for you ..despite the wait for withdrawal I really cannot find any fault with this site

May 3, 2025
Unprompted review
Rated 1 out of 5 stars

Well I wish I seen these reviews

Well I wish I seen these reviews, went on this site as it was in the top 10 casinos in the uk. I have been waiting 2 days for my £200 withdrawal, can’t contact anyone. Please don’t waste your money on this site

May 3, 2025
Unprompted review
Rated 1 out of 5 stars

Poor poor poor

Poor poor poor, more than happy to take money off you but not so happy to pay out asking for address verification which I understand but when you send it it's rejected even though it's a legal proof of address.

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing experience!!

The poor reviews are correct!! Biggest scam on this site is the withdrawal times. I cannot believe in these time a withdrawal takes so long. Been waiting 2 and a half days now.. surely it would take someone 2 minutes to click approve! The help I’m sure is some kind bot that repeats the same script there’s no drive there to help customer resolve issues. I’ve emailed support and raised a complaint and still no reply. I will wait until the 72 hours is over to see the next obstacle . Once I receive my payment I agree it will be an instant account closure! If you’re happy to wait 3 days for payout then that’s fine . But if my deposits are instants so should payout or at least take no more than 12 hours!!
Update - I did eventually get my £2400 payout after 5 days and I closed my account immediately after. I won’t be going through that stress again!

April 30, 2025
Unprompted review
Rated 1 out of 5 stars

Please pay attention to the reviews

Please pay attention to the reviews. I am very sorry I did not see them before I played on this site. They owe me £250 and show no signs of handing it over. This is completely contrary to normal, proper practice. I will be reporting them once they sort this out. If in fact they ever do.

April 30, 2025
Unprompted review
Rated 1 out of 5 stars

Don't trust the fake 5 star reviews

Thought the bad reviews were from a bunch of low beats not being able to accept they've lost but turns out they're more real than the fake 5 star reviews. Absolutely awful casino. Been waiting since Wednesday for my withdrawal to be approved. The payments team clearly sit on their backsides chatting at the coffee machine rather than approving withdrawals. It's been longer than their advertised up to 72 hours timeframe. They clearly don't work weekends either. I only signed up because a website said "instant withdrawals". Never waited this long on any other site. The minute this withdrawal is approved and hits my account it's an immediate account closure. How weird too that theres no live chat. If you have a pending withdrawal and you go to click on the help section it just comes up with "payment processing" and a broken link to your pending withdrawals page. This seems to be commonly reported. What sort of legitimate operation would not have a customer service or live chat option to at least question or inquire. So fishy. I can also confirm that the support team do not reply to emails. Absolutely regret signing up to this casino. Just wanted a quick win and a quick payout and it's been everything but. Fully expecting them now to start making me jump through hoops to even get my withdrawal. It will be a long drawn out verification process as others have stated. This isn't even a review from someone who's lost and is bitter. I have one but somehow feel like I have lost.

April 23, 2025
Unprompted review
Rated 2 out of 5 stars

Withdrawal time is ridiculous

Been waiting 3 days for my withdrawal and it’s still processing, despite the website saying withdrawals are ‘instant’. I have been playing online slots for years and never had to wait this length of time for winnings, will be closing my account when/IF I receive them

April 26, 2025
Unprompted review
Rated 1 out of 5 stars

Not sure yet

Not sure yet, just signed up. Won and withdrew.
Live chat feature doesn’t work , verification page is blank.
Let’s see what happens
3 days passed now asking for verification, tried verifying day one but they refused as I knew this would happend.
Sent all asked for still nothing and live chat feature disabled!

They have now refused to pay my £600 because my partner who has since left me a year ago had an account with them at some point. Which I was unaware of. She has since left the property, so they have closed my account and refused winnings.

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

Have to be honest

Have to be honest. I made a deposit and then panicked after I read the reviews. But in my experience it's been brilliant. I won £500 , withdrew it in the afternoon. Next day it was in my bank. Made two withdrawals since and they have paid out within two hours. Very good service.

April 19, 2025
Unprompted review
Rated 1 out of 5 stars

Joke of a site!

Joke of a site!, take your more very small percentage payout and then block your account days later without any explanation!! Don’t not use this Company they are frauds!!!

April 19, 2025
Unprompted review
Rated 1 out of 5 stars

Been waiting 2 days for a withdrawal

Been waiting 2 days for a withdrawal, keep telling me to wait upto 72 hours.... then after the 2 days of waiting ask me to verify, go to verify and on my account it says I'm all caught up and verified! So can't even upload any documents, clearly trying anything to keep my withdrawal, never known anything like this. Asking for selfie with Id from waist up with full arm in the picture, very wierd stuff & bank card (fine I do this on other sites) but doesn't say to cover some of the numbers on your bank card like other sites do!

April 16, 2025
Unprompted review
Rated 1 out of 5 stars

Do not use NYSpins casino

Do not use NYSpins casino
Charge for deposits I think also they charge for withdrawals
The withdrawal process is shocking and after 3 days I'm still waiting and when asking for help your just messaging a bot I'm pretty sure it's a scam site stay well clear there are plenty of other decent uk sites you can use

April 13, 2025
Unprompted review

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