Oakleighflooring Reviews 

49
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I bought my Polyflor LVT from Oakleigh and they were competitively priced and the flooring arrived when it should have. I will use them again

Rated 5 out of 5 stars

Brilliant company for customer service. I was kept informed about my order by text email and phone by Ben. My order was at my address within 48hrs lovely pleasant delivery driver too. Excellent prices... See more

Rated 5 out of 5 stars

I’m so chuffed to have stumbled upon Oakleigh Flooring. I was dubious about using a company with such competitive prices, but having checked Trust Pilot and reading the great feedback on Custom... See more

Rated 5 out of 5 stars

Brilliant service, great company, would recommend. Will be using again. Ordered the product, which was very reasonably priced vs others online, there was a hiccup in delivery and so I called late... See more

Company details

  1. Flooring Store

Information provided by various external sources

Adhesive, carpets, carpet tiles, latex, luxury vinyl flooring, matting, safety flooring & screed. Free Delivery On All Orders Over £50, Delivery 1–3 days.


Contact info

4.8

Excellent

TrustScore 5 out of 5

49 reviews

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4.8

All reviews

(49)

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Rated 5 out of 5 stars

Absolutely 5* customer service.

Absolutely 5* customer service.

Ben kept me up to date and informed about my order throughout. He was super helpful and very responsive with any questions that I had.

I would highly recommend using this company. They are also very competitively priced and delivery was fast.

June 2, 2022
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Rated 5 out of 5 stars

Excellent Company

Well done Ben Martin of Oakleigh flooring.Super service from start to finish and polite and helpful with it It is a long time since I have received service like it and have recommended this company to all my friends.Delivered on time as well and price excellent. Great job guys!!!

February 7, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Not only was the flooring I ordered better priced than anywhere else, I was kept updated regarding delivery which was delivered on time by a really friendly driver and the floor itself is exactly as expected so I would definitely recommend this company. Thank you

January 27, 2022
Unprompted review
Rated 5 out of 5 stars

Superb service, very happy customer

Superb service from Ben. I found Oakleigh Flooring when searching for Camaro LVT Flooring. This website came up almost £400 cheaper than other sites I had found, and went on these reviews to trust they were a reputable company. So I thought I'd leave my own review incase anyone had doubts about the price being too good to be true. From the moment I placed my order I received a message on stock availability and delivery date. Flooring arrived when promised and it's absolutely gorgeous. I have recommended this company to my other friends doing their renovation and wouldn't hesitate to order from them again.

December 7, 2021
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Rated 5 out of 5 stars

First class service from Ben @ Oakleigh…

First class service from Ben @ Oakleigh Flooring from start to finish. Honest about delivery periods and possible delays, however we received our floor tiles on the specified day with no problems. I would definitely recommend this company and the prices are very competitive too.

November 30, 2021
Unprompted review
Rated 5 out of 5 stars

Can't be any better

A subpar service is what normally drives me to Trustpilot, but not in the case of this company. The experience is so good that leaving a positive review is the least I can do to thank you. Both office staff and delivery drivers go out of their way. What's more unusual is that the price for the flooring is the lowest I could find.

November 26, 2021
Unprompted review
Rated 5 out of 5 stars

Wow, just Wow and Thankyou

Wow, seriously wow, I cannot agree more than the other reviews. I found a product I really liked search the “net” and Oakleigh Flooring came up. Sceptical as always but unnecessary. Ben was amazing, sourced the product, confirmed delivery estimate, even in today’s climate of transport issues, I placed my order and had delivery confirmation immediately. Too the point I had to delay as we were not ready for it. Ben kept us updated constantly and even checked our delivery had arrived. Superb service and I will be using again. Thank you so much. The delivery details are faultless and terms and conditions seem daunting but so clear and precise. Thanks Ben We wish you every success in your future Business. This is also a long review as others but I cannot stress how lovely and refreshing it is to have service and support like thins. Jayne H Lancashire. BB11

October 26, 2021
Unprompted review
Rated 5 out of 5 stars

I could write a book with regards to my…

I could write a book with regards to my experience with Ben at Oakleigh Flooring.But to keep it short and SWEET.We bought LVT tiles and grout strips from Ben,They were for a large kitchen diner.He was in the ball from the first phone call I made.He gave me great advice on product,price,availability and performance.He then sorted out samples we chose,and added further samples that he thought would help,(we actually ended up buying on of his suggestions). He the arranged delivery in time for our tiler to be available.
I have spent most of my working life in businesses that thrived on good customer service.I developed ones which needed this to grow and be successful.This guy is one of the best,or maybe even the best I have ever come across.Well done my friend,you deserve the accolade.Thanks again my friend.Sharon and John.Burley in Wharfedale,West York’s.
The kitchen looks fantastic,happy to send a photo if required.Had a great tiler too.

August 24, 2021
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Rated 5 out of 5 stars

The reviews on here are correct

I read all the 5* reviews and was a little sceptical but contacted them to check price and availability. The price was the best I had found for what I wanted and delivery time was about the same as anywhere else. I placed the order via their website and all went well. Communication from Ben was excellent and he kept me fully informed without needing to be chased. Delivery turned up when expected. The floor was easy to fit and looks stunning.

August 18, 2021
Unprompted review
Rated 5 out of 5 stars

I’m so chuffed to have stumbled upon…

I’m so chuffed to have stumbled upon Oakleigh Flooring. I was dubious about using a company with such competitive prices, but having checked Trust Pilot and reading the great feedback on Customer Service, I thought I’d take my chances.
Ordered Friday night (out of hours) and delivered Monday morning!
Excellent price.
Excellent communication.
Excellent service.

Thanks guys,
Claire

June 7, 2021
Unprompted review
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Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant , the customer service was outstanding , the tiles I ordered were cheaper than anywhere else for the exact same thing. This is a company who values their clientele and the custom this brings , I would recommend to anyone and everyone , Ben has been an complete godsend ! thank you

April 7, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service, 17/3/21 ordered some carpets online, there is a text messaging service for enquiries ( which i used to check the carpets were in stock, as i needed them before 24/3/21) spoke to a chap called Ben who's speedy response, confirmed they were, and delivery would be either 19/3/21 or Monday 22/3/21, I received an automated text to say there may be a delay ( which worried me a bit) but my carpets arrive 11am on Friday 19/3/21, you can't get a better service than this, I was delighted to have received the carpets within 48hrs of ordering them. A pleasure to deal with, excellent service, fab quality carpets, thank you Ben

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

above and beyond the call of duty!

Ben went above and beyond the call of duty to sort out some confusion over a delivery date, even though the confusion was mine! Faultless customer service and very competitive pricing. Well done Ben!

February 26, 2021
Unprompted review
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Rated 5 out of 5 stars

Outstanding service, great prices

Have just received my Camaro Loc vinyl flooring. Very impressed with Ben, who kept me informed at every stage of my order and took the time to follow up after delivery to make sure I was happy. Outstanding service and a great price, a superb company I would definitely use again.

January 26, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Ben kept us fully updated with delivery schedule and was honest from the outset with the timescales we should expect (unlike some other companies). They were also the cheapest I had found online. Would recommend.

January 5, 2021
Unprompted review

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