I had a Superfish skimmer for some years before with no problems at at (at about a quarter of the price) and thought I was upgrading by buying a Oase SwimSkim 50 pond skimmer. Does come close. What e... See more
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Ordered a pond vacuum from them almost a month ago. The motor was missing the main floats that make it function. Customer Service(Andrew B) for replacement parts - unanswered emails, misleading con... See more
Starting to think Oase not all it’s cracked up to be.got 2 pond pumps which after 3 years are a bit like trigs brush.various parts have needed replacing at a big cost.the mesh filters aren’t strong en... See more
Bought OASE Foamfix. No instructions worth speaking of on aerosol can or website. Came supplied with plastic nozzle which I attached; pressed nozzle but only the smallest quantity came out then stoppe... See more
Company details
Information provided by various external sources
Producer and market leader of pumps, filters and pond equipment, as well as innovative products and services for creative garden (pond) design. Company website with product information, planning guide and tips & tricks.
Contact info
Tecklenburger Straße 161, 48477, Hörstel, Germany
- www.oase-livingwater.com
1.4
Bad
62 reviews
No history of asking for reviews
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I purchased their 600 External Filter
I purchased their 600 External Filter - the concept was an easy sale, namely that the heater was in the filter and therefore no need to have one in the Aquarium. I started to notice that the temperature was not holding and realized it was because the filter kept filling with air - something I am told it a common issue with these filters. I bought a heater (defeating the object!) and temperature were OK - I had another filter running in tandom - then I realised there was virtually no flow whatsoever, upon inspection the heater had broken and no matter what I tried it would release the air. Being under a 3 year + 1 Warranty, I assumed there would be no problems in returning this item as not being fit for purpose, especially as had the heater been plugged in, I would have had an electric shock - I am awaiting the outcome, but I would suggest that the product ins't fit for purpose.
May 24, 2018
Unprompted review
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