I would give zero stars if I could. Avoid at all costs. I am so shocked Wowcher are still dealing with this company after now seeing all the reviews. I ordered through Wowcher a sol de janeiro body se... See more
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Manual coffee press from Obero
Not worth 1 star Manual coffee press from Obero
I bought a Manual coffee press from Obero using Wowcher. It has broken within 9 months with normal usage. The product is only covered for 90 days for replacement or refund. A similar product from a reputable company has a 12 month warranty. There is no additional protection for credit card users since you buy the voucher and not the product. It's a scam and I won't use them again.
Used Yodel to deliver parcel who…
Used Yodel to deliver parcel who promptly left it by my bins in full view of the Street. Parcel was not there when I got home. Contacted Oberobiz who refused to help. Needless to say I will not use them again.
Avoid
Ordered a Taylor Swift-inspired advent calendar in 11/2024. The first 8 surprises were the exact same with the 24 items differing significantly from that which was advertised via Wowcher.
It took me over three months to get a full refund. Their automated customer service responses were littered with grammatical and spelling errors. Will never use these, or Wowcher for that matter, again.
OBERO BIZ
It’s a great shame you have to rate Obero Biz with a star rating as they do not even deserve any stars, they need to be put in the GARBAGE 🗑️ along with their products!!! I purchased a cordless “hoover” from them which turned out to be no more than a doll’s toy!!! I spent several months trying to get a refund from them which turned that after threatening them with legal action, started to play ignorant asking me to supply them with all the photos and videos I had provided to them in the first few days of my purchase! How are these companies/Scammers /Thieves allowed to trade is beyond me! WoWchers should never encourage trading with these people as it gives WoWcher a bad name and reputation. I will never trust them again and it makes me very weary to buy another voucher from WoWcher, which is such a shame, as I am sure there are some very good deals to be found on their website. OBERO should be looked into by the Trading Standards Ombudsman as they are online Thieves!!!
Ordered 2 tubs of Bum Bum cream
Ordered 2 tubs of Bum Bum cream, received (very late) one shabby tub of something called lakerain cream, going straight in to the bin. Why is Wowcher still dealing with this company ? it's a complete scam !
Ordered the lilo and stitch stress toy…
Ordered the lilo and stitch stress toy off of Wowcher absolute con, it doesn’t work at all. Total waste of money I will never use Wowcher again
0 stars!! Save yourself the time and stress
Ordered some toys through Wowcher for Christmas (also has crap customer service!). Quality was so bad and I refused to give to my children. Contacted Obero to ask about refund and no response. Went through Wowcher who also emailed them with no response. Wowcher then told me to send back to them at my cost for a refund. Dove that, confirmed by royal mail it was received and then had a wonderful back and fore with Alice. They have refused my refund as say they have been used (they haven't), then she also said that I didn't contact them within 28 days if delivery (which as you recall I did). Sent proof of the email they didn't respond to and still have responses back saying I didn't contact them. Now going through my bank to claim
Appalling lack of customer service
Unable to give zero stars!
Purchased trainers, yeah cheap I know. Also know you get what you pay for, however at £21 thought might be passable.
Obero sent wrong size, I sent screen shots of my order and photos of the size on sole of trainers, a full size too big.
Had the misfortune to be communicating with Alice. Who continues to tell me that's the size of chinese conversion, even though I've screenshot Oberos size conversion which clearly shows they've sent wrong size. Alice chooses to ignore that Obero is at fault and tells me send them back at my cost and then I will have to pay to receive replacement! despite the fact its not my mistake. Alice advising me to send back (at my cost) to get a replacement proves Obero have sent wrong size but she, Alice refuses to acknowledge this!
Worst customer service I've experienced! Avoid Alice, avoid Obero!
Don't order anything from them
Don't order anything from them! I ordered a diffuser and they sent a toy. I exchanged so many emails about this and the end result - zero consequences!!
Two orders that I paid extra shipping…
Two orders that I paid extra shipping of £5.99 each to be delivered by 21 Feb. Didn't ship until 24th and then promised would be here by 26th. Obero international- through Wowcher / Wowcher give you a email address for Obero but emails bounce back.
I have lost every bit of trust in Wowcher. Obero has disgusting ratings and reviews - Wowcher should be removing them from their platform !! Please please read reviews before you purchase. Check which company coming from and then check the reviews. Wish I had have done this. Fortunately I paid with credit card and they're fighting on my behalf for a refund. The tracking numbers given do not go anywhere just to a broken link. Massive rip off. Spent nearly £50. Not a lot to some people but a lot for me! Just be careful - received an email from Wowcher that was rude and arrogant when I complained. Customer service is shot to pieces. Totally incompetent and unhelpful. Items still showing as delivery expected 21st - and today 26th! Disgusting and feel very let down as these were birthday gifts -
Obero have not met the deadline and I seriously believe the lamps have not been shipped. Considering the reviews I've read since I am lucky my credit card is fighting my corner to get my refunds
Arrived 6 days late and broke
Arrived 6 days late and broke. So couldn't be used , I emailed and got the a response ,it wasn't broke /faulty as it could be fixed, I don't expect to buy something new and have to fix it before I use it , shocking customer service , be careful who you buy from when using Wowcher
I emailed this company as whne my…
I emailed this company as whne my product arrived it was bent and smashed to pieces, I actually hit myself opening the box and shards of glass were everywhere, luckily my son didn't open this one
When I emailed the company they said they wanted proof of the damage, I try to explain it's already sealed ready to send back for refund they say no you must send photos so we can inspect, huh, makes no sense just trying to stall so don't have to refund probably. They the expired my refund label and said no good trying to send with it now so send photos, I don't think they are English.
Really upset, what a waste of money
Unsafe toys and very rude
Ordered the copy lilo and stitch stress relieving toys off Wowcher. Arrived with missing battery covers and stuffing falling out. Very unsafe for kids. They wanted to just send replacement battery covers but I didn't feel safe giving those very cheap knock offs to kids. They were very rude in their correspondence and I had to get Wowcher involved. They should have offered a refund with postage paid but I had to get wowcher to cover. Then they were refusing to refund me after the products were returned because it was after the 30 days! (Due to the back and forth and also being closed for a couple of weeks). Stay away from this company and their cheap products which are not even worth the cost of materials. It really isn't a bargain if it's unsafe.
Ordered in December as a Christmas…
Ordered in December as a Christmas present never arrived we now in February an it's still not arrived
This company ships from China and you…
This company ships from China and you will recieve very shoddy items or nothing.
Have complained to Wowcher and they stated they will escalate it higher.
Even though there are 180 one star reviews.
This is false advertising by Wowcher and they should stop putting this company in their site and stating it has 4 and half reviews on Tryst pilot.
Please do not use Wowcher as you lose your money
Avoid like the plague!
Avoid like the plague!
Item received damaged, proof of this sent to them. Item sent back proof of this and that they had received it sent to them - Still no refund.
Going through card issuer now
If there was an option for 0 stDO NOT BUY ANYTHING ars this…
If there was an option for 0 stars this is what I'd give bought item through Wowcher does nothing it suppose to do it's a toy not a sweeper .
Customer service is bismal I don't no how these companies get away with this MY TIP DO NOT BUY REPORT YOUR GOODS TO TRADING STANDARDS GET THESE REMOVED FROM UK SELLING MARKET .
AVOID !!!!!!
AVOID !!!!!!! ABSOLUTE SCAMMERS I HAVE NO IDEA WHY WOWCHER ALLOWS THEM TO SELL VIA THEM ORDERED IN NOVEMBER RUDE COMMUNICATION FROM THEM IN BROKEN ENGLISH FINALLY GOT A REFUND FROM WOWCHER 10TH JANUARY AFTER ABOUT 40 EMAILS !!! I WISH I HAD READ PREVIOUS REVIEWS AS THIS IS NOT A NEW ISSUE. DO NOT USE !!!!!!!
Christmas delivery
I ordered in plenty of time to allow slow delivery for Xmas. it arrived end Nov which was fine but wasn’t opened until Xmas & actually after xnas before tried out. it never worked & still Only 30 days warranty so no come back. Waster of money plus disappointment. Wouldn recommend
Scammers. Don’t waste your money.
I would give zero stars if I could. Purchased through Wowcher on 4 Dec with a delivery by 19 December. It is now 12 January and still has not arrived. If I had realised before buying that this was shipping from China I would not have purchased. Haven’t bothered to try and complain to wowcher as I’m sure they do not care. Will never purchase through this company or wowcher again.
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